Hello. Thank you for sharing your feedback on the Crock-Pot® Design Series 7-Quart Cook &amp; Carry Slow Cooker. <br /><br />We’re sorry to hear that the lid design didn’t meet your expectations.<br /><br />Design and usability are important, especially for a cook-and-carry product, and your comments have been noted and will be shared with our product team for review. We appreciate you taking the time to share your experience.<br /><br />If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.<br /> <br />Thank you!<br />Crockpot® Consumer Care