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Customer reviews for Arlo Essential Outdoor Security Camera HD (3rd Gen) w/Solar Panels, 4-Pack for
Arlo Essential Outdoor Security Camera HD (3rd Gen) w/Solar Panels, 4-Pack
4 out of 5 stars
stars
87 ratings75 reviews
  1. 5 stars56% (49)
  2. 4 stars18% (16)
  3. 3 stars5% (4)
  4. 2 stars6% (5)
  5. 1 star15% (13)

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Showing 1-10 of 75 reviews
Apr 2, 2026
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect clarity in picture and sound.

Needed to keep an eye out on an aging relative and these cameras have been perfect. The solar panels keep the batteries fresh and the picture is crystal clear as well as sound. Everyone feels safer and the relative feels watched over and cared for while they're up and running.

Helpful?3PTU6YL1LFT317312303233
Aug 30, 2026
Reviewer name: Vince
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Arlo app

Not bad for the price isn’t as big a resolution as I wish it was but it does the job

Helpful?3PTU6YL1LFT317312303233
Apr 21, 2026
Reviewer name: JAY
2 out of 5 stars
2 out of 5 stars review

Don't recommend

Bought this product because it had lots of promise. However it failed to deliver. Issues: *Must have subscription to record *There are no mounting brackets for the solar panels, so I guess you're supposed to just let them hang? Ended up buying separately. *Cameras would not connect. Took an 82 minute call to tech support to resolve. Had to reset all network connections in my phone (which is not a great solution). *Website says there is chat support, but there isn't.

Helpful?3PTU6YL1LFT317312303233
reply from Arlo Team

Hi Jay,<br /><br />Thanks for sharing your review. We are glad to hear our support team was able to resolve and help install your Arlo Cameras. If any additional assistance is needed, please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings &gt; Support within the Arlo app to explore the support options available to you. <br /><br />We appreciate your patience and understanding.<br /><br />Best regards,<br />Arlo Team

Aug 7, 2026
Reviewer name: ELAINE
2 out of 5 stars
2 out of 5 stars review

Do not purchase

So disappointed in Arlo due to internet issues. Had to switch internet provider and now Arlo will not connect due to requiring 2.4 bandwidth and won’t run off of 5 .. had the outside cameras as well and two months after warranty expired they suddenly won’t connect..I subscribed to the premium package so I would have extra coverage. Loved the quality and features of these cameras but now they are totally useless., so unhappy Arlo!! Do better!

Helpful?3PTU6YL1LFT317312303233
reply from Arlo Team

Hi Elaine,<br /><br />Thanks for sharing your review. The Arlo 3rd Gen Essential Outdoor Camera is only compatible with 2.4 GHz network. Please reach out to our support team by navigating to Settings &gt; Support in the Arlo app to address your concerns and explore the support options available to you. <br /><br />We appreciate your patience and understanding.<br /><br />Best regards,<br />Arlo Team

Aug 9, 2026
Reviewer name: Hossfly
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Arlo

Returned it dont wanna pay monthly for storage of videos

Helpful?3PTU6YL1LFT317312303233
reply from Arlo Team

Hello <br /><br />Thank you for your review. Arlo cameras do not require a subscription to access basic features such as live streaming and motion or audio notifications. However, subscribing unlocks additional features, including 60-day Video History, Advanced Object Detection, Activity Zones, 24/7 Emergency Response, and more.<br /><br />Best Regards,<br />Arlo Team

Jul 21, 2026
Reviewer name: Jen
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Newer isn't always better…

Had older Arlo cameras for a long time and was excited to get this upgrade a month ago. They haven't worked a single day yet. Arlo customer service has been dismissive and passive about resolution. Apparently there are known issues with these and Verizon home networks. Multiple phone calls for help and no call backs when promised.

Helpful?3PTU6YL1LFT317312303233
reply from Arlo Team

Hi Jen,<br /><br />We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo&#64;arlo.com by including a screenshot of the review you submitted, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.<br /><br />Best regards,<br />Arlo Team

Sep 9, 2026
Reviewer name: Matthew
1 out of 5 stars
1 out of 5 stars review

Won't even detect motion from 10ft away, dont buy!

I bought these because our car was recently stolen and they seemed like a great idea being that they are supposed to be a wireless solar powered camera system, you have to have a subscription to use them, and have to pay extra if you want 24/7 recording. I was okay with that at first and went ahead and started the subscription, come to find out you have to have the cameras plugged into an AC power outlet at all times in order to record continuous (doesn't that defeat the purpose of wireless cameras with a solar power supply!!!). I went ahead and did the subscription and mounted the cameras where I intended to use them, I then had to be on an AI support chat for nearly two hours just to get the cameras to actually record and upload to the recorded feed. Once we got everything working I testedbout the sensitivity and wanted to see how far away it would detect motion, on the highest sensitivity setting and with all settings set to record any and all motion I could not get the cameras to react outside of about 10 feet away from where the camera was mounted. In addition to these issues the cameras only worked for about a half hour and then went right back to not working at all. I will definitely be returning this item and do not recommend this item to anyone who needs an actual surveillance system.

Helpful?3PTU6YL1LFT317312303233
reply from Arlo Team

Hi Matthew,<br /><br />Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings &gt; Support in the Arlo App for service options available to you.<br /><br />We appreciate your support.<br /><br />Best regards,<br />Arlo Team

Sep 21, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Horrible

We bought these cameras because our current ring camera stopped working. We noticed there was a horrible lag with arlo. By the time somebody was already in the house it would notify me someone was here. It would catch the back of people leaving instead of starting the video when someone was walking up to the house. Even though we got the subscription for recording, it wouldn’t keep a record of the live footage to replay later. We had a lot better luck with the ring camera so I guess we will just buy new ring cameras. We didn’t have a lag with ring like we did with arlo. Save your money! We took it back and got a refund.

Helpful?3PTU6YL1LFT317312303233
Jul 29, 2026
Reviewer name: LAURA
1 out of 5 stars
1 out of 5 stars review

Subscription required-don't buy

We have had Arlo cameras the last 5 years and were happy. We decided to add a few more with this package. We did not realize a subscription was required to capture video. What a waste of a good reputation. Do not buy unless you don't mind spending extra money. *Notice all the 5 star reviews are promotional participation. Don't be fooled like us

Helpful?3PTU6YL1LFT317312303233
reply from Arlo Team

Hi Laura,<br /><br />Thank you for being an Arlo customer for the past five years. <br /><br />An Arlo subscription is not required for basic features such as live streaming and motion or audio notifications. However, cloud video recording and features such as 60-day Video History, Advanced Object Detection, Activity Zones, and 24/7 Emergency Response require a subscription. You can learn more here: https://kb.arlo.com/000062312.<br /><br />We appreciate your understanding. <br /><br />Best regards,<br />Arlo Team

Mar 1, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Only worked for 2 months

Awful, worked for 2 months then cameras quit charging. Do not buy.

Helpful?3PTU6YL1LFT317312303233
reply from Arlo Team

Hi Daniel<br /><br />Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings &gt; Support within the Arlo app to explore the support options available to you. <br /><br />We appreciate your patience and understanding.<br /><br />Best regards,<br />Arlo Team