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Customer reviews for Arlo Essential Outdoor Security Camera HD (3rd Gen) w/Solar Panels, 4-Pack for
Arlo Essential Outdoor Security Camera HD (3rd Gen) w/Solar Panels, 4-Pack
4.1 out of 5 stars
stars
81 ratings70 reviews
  1. 5 stars59% (48)
  2. 4 stars19% (15)
  3. 3 stars5% (4)
  4. 2 stars5% (4)
  5. 1 star12% (10)

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Showing 1-10 of 70 reviews
Apr 2, 2026
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect clarity in picture and sound.

Needed to keep an eye out on an aging relative and these cameras have been perfect. The solar panels keep the batteries fresh and the picture is crystal clear as well as sound. Everyone feels safer and the relative feels watched over and cared for while they're up and running.

Helpful?3PTU6YL1LFT317312303233
May 29, 2026
Reviewer name: Ronald
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Solar best

I purchased this for my son but he made other arrangements but this was a good buy

Helpful?3PTU6YL1LFT317312303233
Apr 21, 2026
Reviewer name: JAY
2 out of 5 stars
2 out of 5 stars review

Don't recommend

Bought this product because it had lots of promise. However it failed to deliver. Issues: *Must have subscription to record *There are no mounting brackets for the solar panels, so I guess you're supposed to just let them hang? Ended up buying separately. *Cameras would not connect. Took an 82 minute call to tech support to resolve. Had to reset all network connections in my phone (which is not a great solution). *Website says there is chat support, but there isn't.

Helpful?3PTU6YL1LFT317312303233
reply from Arlo Team

Hi Jay,<br /><br />Thanks for sharing your review. We are glad to hear our support team was able to resolve and help install your Arlo Cameras. If any additional assistance is needed, please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings &gt; Support within the Arlo app to explore the support options available to you. <br /><br />We appreciate your patience and understanding.<br /><br />Best regards,<br />Arlo Team

Aug 7, 2026
Reviewer name: ELAINE
2 out of 5 stars
2 out of 5 stars review

Do not purchase

So disappointed in Arlo due to internet issues. Had to switch internet provider and now Arlo will not connect due to requiring 2.4 bandwidth and won’t run off of 5 .. had the outside cameras as well and two months after warranty expired they suddenly won’t connect..I subscribed to the premium package so I would have extra coverage. Loved the quality and features of these cameras but now they are totally useless., so unhappy Arlo!! Do better!

Helpful?3PTU6YL1LFT317312303233
Jun 13, 2026
Reviewer name: OhioGuy
2 out of 5 stars
2 out of 5 stars review

You'll need a subscription, end of story.

Everything is great until the "free" subscription runs out. Pretty much useless as a security system without the subscription. Only live feeds are available, you can't view recordings (no feed views without subscription). I wouldn't mind so much if the price wasn't astronomical, it's 17.99 per month for more than one camera, which is a total rip-off. I wish I had researched this more before purchasing.

Helpful?3PTU6YL1LFT317312303233
reply from Arlo Team

Hello <br /><br />Arlo cameras do have access to basic features such as live streaming and motion or audio notifications without an Arlo subscription. However, subscribing unlocks additional features, including 60-day Video History, Advanced Object Detection, Activity Zones, 24/7 Emergency Response, and more. We have many affordable plans available dependent on your specific needs.<br /><br />Best Regards,<br />Arlo Team

Jul 21, 2026
Reviewer name: Jen
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Newer isn't always better…

Had older Arlo cameras for a long time and was excited to get this upgrade a month ago. They haven't worked a single day yet. Arlo customer service has been dismissive and passive about resolution. Apparently there are known issues with these and Verizon home networks. Multiple phone calls for help and no call backs when promised.

Helpful?3PTU6YL1LFT317312303233
reply from Arlo Team

Hi Jen,<br /><br />We want to work with you to address the concern you shared. Our team is available to help ensure you have an excellent experience with your Arlo camera. If you’d like help resolving the issue you are experiencing, please send us an e-mail at askarlo&#64;arlo.com by including a screenshot of the review you submitted, your case number, the email address associated with your Arlo account, and your phone number so that our team can follow up with you. We appreciate your understanding.<br /><br />Best regards,<br />Arlo Team

Jul 29, 2026
Reviewer name: LAURA
1 out of 5 stars
1 out of 5 stars review

Subscription required-don't buy

We have had Arlo cameras the last 5 years and were happy. We decided to add a few more with this package. We did not realize a subscription was required to capture video. What a waste of a good reputation. Do not buy unless you don't mind spending extra money. *Notice all the 5 star reviews are promotional participation. Don't be fooled like us

Helpful?3PTU6YL1LFT317312303233
reply from Arlo Team

Hi Laura,<br /><br />Thank you for being an Arlo customer for the past five years. <br /><br />An Arlo subscription is not required for basic features such as live streaming and motion or audio notifications. However, cloud video recording and features such as 60-day Video History, Advanced Object Detection, Activity Zones, and 24/7 Emergency Response require a subscription. You can learn more here: https://kb.arlo.com/000062312.<br /><br />We appreciate your understanding. <br /><br />Best regards,<br />Arlo Team

Aug 9, 2026
Reviewer name: Hossfly
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Arlo

Returned it dont wanna pay monthly for storage of videos

Helpful?3PTU6YL1LFT317312303233
Mar 1, 2026
Reviewer name: Daniel
1 out of 5 stars
1 out of 5 stars review

Only worked for 2 months

Awful, worked for 2 months then cameras quit charging. Do not buy.

Helpful?3PTU6YL1LFT317312303233
reply from Arlo Team

Hi Daniel<br /><br />Thanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings &gt; Support within the Arlo app to explore the support options available to you. <br /><br />We appreciate your patience and understanding.<br /><br />Best regards,<br />Arlo Team

May 2, 2026
Reviewer name: Shawn
1 out of 5 stars
1 out of 5 stars review

Absolute garbage. 1st one failed after 13 months and was out of warranty. Now I changed internet service provders and the cameras cannot switch tonthe new network. After 3 days of arguing with Arlo tech support we were able to prove it was their hardware and there reponse is "so sorry you are out of warranty." Definately pass of these devices.

Helpful?3PTU6YL1LFT317312303233