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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.5 out of 5 stars
stars
1,167 ratings514 reviews
  1. 5 stars73% (851)
  2. 4 stars16% (188)
  3. 3 stars4% (47)
  4. 2 stars3% (33)
  5. 1 star4% (48)

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Showing 81-90 of 514 reviews
Jun 27, 2026
Reviewer name: Hayden W
4 out of 5 stars
4 out of 5 stars review

Very Fine Chair

I received this chair as a gift for Father's day, and I have to say it's been fantastic! The only gripe I would give it is that I wish it had more head/neck support, or were a little taller. But otherwise, a seriously great gift!

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Jun 27, 2026
Reviewer name: Mark H
5 out of 5 stars
5 out of 5 stars review

Quality chair

Working from home, so I need a chair that is comfortable, provides support and looks great. You can't go wrong with lazy boy and the cost is well worth the value

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Jul 16, 2026
Reviewer name: Stephanie S
4 out of 5 stars
4 out of 5 stars review

So far so good

Just put it together. Definitely an upgrade from the one before. A better seated position. I'm taller than average. And it fits my tushy. The plastic caps for looks to cover the screws aren't great.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Aug 3, 2026
Reviewer name: Calvin C
4 out of 5 stars
4 out of 5 stars review

Assembly

The assembly seems straightforward, however the details of the assembly picture need to be zoomed in especially for adding seat plate D to the bottom of the chair (reference page 8 Assembly Instructions.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Jul 31, 2026
Reviewer name: Lewis L
5 out of 5 stars
5 out of 5 stars review

Comfy

This chair is very affordable for the price and very comfortable, soft, good value. The material feels like good quality. I definitely recommend if you're into this style of chair.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Jul 26, 2026
Reviewer name: Pat
2 out of 5 stars
2 out of 5 stars review

"PU" leather, not genuine leather

This is not "leather," it is Plastic polyurethane "leather." It is not breathable, and it peels off over time. Also the paint on the arms was either scraped off or bubbled off. I am returning it.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the material of the chair. Please note that it is advertised as bonded leather in the listing, but we are sorry for any confusion if that was not made clear for you and we are sorry for the condition of your chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jul 28, 2026
Reviewer name: Andrea F
4 out of 5 stars
4 out of 5 stars review

Andrea's Work Chair

I only had the chair for a few minutes and I'm so satisfied with it. It's a lot more comfortable than my previous chair. It supports me better and very happy. My work is more enjoyable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Jul 17, 2026
Reviewer name: Maddison O
4 out of 5 stars
4 out of 5 stars review

Comfortable but plastic caps won't stay

The chair is very comfortable however, the plastic caps to cover the bolts holding on the armrest will not stay in place and keep popping out. Other than that, assembly was easy and it is a very comfortable

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Aug 23, 2026
Reviewer name: Jeff H
4 out of 5 stars
4 out of 5 stars review

Seems to be a solid office chair

Some consideration should be given for using the box to help assemble. Fairly heavy and awkward for one person to assemble.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Aug 31, 2026
Reviewer name: Oscar Y
5 out of 5 stars
5 out of 5 stars review

Lumbar support

I love the chair so far. Only time will tell. I’m afraid the type of leather may not hold up but we will see. I likely won’t return to update.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047