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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
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4.4 out of 5 stars
stars
842 ratings374 reviews
  1. 5 stars71% (601)
  2. 4 stars15% (129)
  3. 3 stars4% (35)
  4. 2 stars3% (29)
  5. 1 star6% (48)

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Showing 321-330 of 374 reviews
Mar 5, 2026
Archie T
5 out of 5 stars review

LazBoy Office Chair

So far it’s doing a great job at keeping my back straight and keeping me from slouching

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Mar 5, 2026
Chris A
5 out of 5 stars review

Wonderful

Will not be disappointed with the comfort and support this chair offers. Highly recommend.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Jan 17, 2026
Jonathan
1 out of 5 stars review

Poorly made

It didn't take long for this chair to fall apart, and don't expect anyone to stand behind it.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re sorry to hear about the condition of your chair. If you would like further assistance with it, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 11, 2026
Keane U
5 out of 5 stars review

Very comfy

Really like the chair. It has been very comfortable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Mar 12, 2026
Cameron W
5 out of 5 stars review

GREAT chair

This chair is the best office chair i have ever sat in

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Feb 10, 2026
Thomas C
4 out of 5 stars review

My reviw

Just got chair and pleased with comfort and ease to put together

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Mar 23, 2026
John N
4 out of 5 stars review

This chair is amazing!

Definitely should of purchased a lazy boy a long time ago

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Feb 20, 2026
Wayne H
4 out of 5 stars review

Lazy boy

So far so good. Not as wide of a seat as expected.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Mar 2, 2026
Joan V
5 out of 5 stars review

Comfortable office chair

Only took 30 minutes to assemble chair.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Oct 1, 2024
Billl
1 out of 5 stars review

no quality

lasted one year before leather was peeling off.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.