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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.5 out of 5 stars
stars
1,167 ratings514 reviews
  1. 5 stars73% (851)
  2. 4 stars16% (188)
  3. 3 stars4% (47)
  4. 2 stars3% (33)
  5. 1 star4% (48)

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Showing 231-240 of 514 reviews
Dec 7, 2024
Reviewer name: Deana
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Desk chair

I’m happy with my purchase of this sturdy chair. We already had this chair but it needed to be replaced with the same sturdy chair.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for your positive feedback! We're so glad to hear that you're happy with your purchase and that the chair has been a great fit for your needs. It's wonderful to know that it has provided the durability and support you were looking for. If you ever need any assistance, our customer service team is here to help at 800-379-9773 or service@trueinnovations.com. Enjoy your new chair!

Mar 8, 2026
Reviewer name: Covenant C
5 out of 5 stars
5 out of 5 stars review

Beautiful chair!

Assembly was mostly a smooth process, except for one screw that was difficult to start. The finished chair is very comfortable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Apr 26, 2026
Reviewer name: Fariborz B
5 out of 5 stars
5 out of 5 stars review

Very comfortable and easy to install

The product is very comfortable and easy to install and it came with needed tools! I like this chair

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Feb 18, 2025
Reviewer name: NJA284
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

La-Z-Boy office chair

Good quality chair and for me it was a fairly easy assembly with n missing parts. The size is smaller than what I expected but it works for us.

Helpful?4DOOYTVHLELZ17279953047
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and concerns are very important to us, as we are always looking to improve our products to better serve you. We are glad to hear that it was not too difficult to build and that it meets your standard of quality. Even though you feel that it is smaller than you anticipated we are happy to hear that it is still a great fit for you. We will take your feedback into consideration. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 1, 2026
Reviewer name: Adam C
4 out of 5 stars
4 out of 5 stars review

Comfortable Chair

Almost perfect. The lumbar being auto is too much for me as I normally turn it all the way off. Other than that it’s very comfortable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
May 9, 2026
Reviewer name: Kimberly S
5 out of 5 stars
5 out of 5 stars review

Love

Chair is so beautiful and functional. As a med student i needed this as I’m unfortunately studying for 10+ hours

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
May 18, 2026
Reviewer name: Melanie B
5 out of 5 stars
5 out of 5 stars review

Great chair!

This is my chair for writing. I spend at least 3 hours each day sitting over a keyboard and this chair has saved my back!

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Apr 8, 2026
Reviewer name: Jacqueline D
5 out of 5 stars
5 out of 5 stars review

Love this chair!

I work from home and I spend over eight hours per day in comfort due to the way this chair supports my lower back!

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
Apr 30, 2026
Reviewer name: Stacy R
5 out of 5 stars
5 out of 5 stars review

Best chair ever!

My back pain all but vanishes each time I sit in this wonderful, well made office style chair. I love it!

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047
May 18, 2026
Reviewer name: Lori Y
5 out of 5 stars
5 out of 5 stars review

Love my chair

I work from home and have sciatica. I was told about this chair to help with the pain. It is wonderful.

Review from Living Style Group
Helpful?4DOOYTVHLELZ17279953047