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Customer reviews for Segway E3 Pro SE Electric Scooter, 20 MPH with Lock & Phone Mount for
Segway E3 Pro SE Electric Scooter, 20 MPH with Lock & Phone Mount
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4.1 out of 5 stars
stars
39 ratings22 reviews
  1. 5 stars67% (26)
  2. 4 stars10% (4)
  3. 3 stars3% (1)
  4. 2 stars5% (2)
  5. 1 star15% (6)

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Showing 21-22 of 22 reviews
Nov 21, 2025
Reviewer name: mike
1 out of 5 stars
1 out of 5 stars review

broke after 30 minutes

the scooter drives smooth and has power. but most things with shocks and a motor do. rode for about 30 minutes lightly and it gave a motor sensor failure and started flashing on the dashboard and app, and now has little power hopefully the replacement is better quality then the first.

Helpful?1UH6DM4X0YOG17251924735
reply from Official Segway Support

Hi Mike - thank you for the review and sorry for this challenge... definitely not the norm! Please reach out to us and we will make it right! https://service.segway.com/us-en?/customer-care

Dec 5, 2025
Reviewer name: Tom
5 out of 5 stars
5 out of 5 stars review

Commuting is Fun!

We love our new Segway E3 Pro SE scooter from Sam’s Club…great range and smooth ride!

Helpful?1UH6DM4X0YOG17251924735
reply from Official Segway Support

Hello Customer,<br /><br />Thank you so much for sharing your experience with your Segway E3 Pro SE scooter from Sam’s Club! We’re delighted to hear that you’re enjoying the great range and smooth ride.<br /><br />If you ever need any assistance, please reach out at technicalsupport&#64;segway.com — our team will be happy to help.<br /><br />Happy Riding!