Dear Jeremy, Thank you for sharing your feedback on the Segway E3 Pro SE Electric Scooter. We’re thrilled to hear that you were able to get it on sale as a Christmas present and that it’s already delivering fantastic performance with 300 miles of use. It’s wonderful to know the added phone mount and lock have been great free extras that make the ride even more enjoyable and convenient. If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com. Best regards,

Dear Joel, Thank you for your 5‑star review of the Segway E3 Pro SE Electric Scooter. We’re delighted to hear that both you and your wife are enjoying the scooter and finding it lots of fun. It’s great to know the assembly was straightforward and that the app has been a helpful tool for enhancing your riding experience. If you ever have questions or need assistance, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help. Best regards, Segway Customer Support Team

Hi Johnny - thank you for the review... yes, Sam's Club really works hard for their members and the E3 Pro SE is a great example of that... Enjoy your new ride.

Hello Customer, Thank you so much for sharing your experience with your Segway E3 Pro SE scooter from Sam’s Club! We’re delighted to hear that you’re enjoying the great range and smooth ride. If you ever need any assistance, please reach out at technicalsupport@segway.com — our team will be happy to help. Happy Riding!