Customer reviews for Segway E3 Pro SE Electric Scooter, 20 MPH with Lock & Phone Mount

Customer reviews for Segway E3 Pro SE Electric Scooter, 20 MPH with Lock & Phone Mount for

Segway E3 Pro SE Electric Scooter, 20 MPH with Lock & Phone Mount

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4.5 out of 5 stars

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Dec 28, 2025

Segway

5 out of 5 stars review

Verified Purchase

Segway

Excellent

Helpful?

reply from Official Segway Support

Dear Segway, Thank you for sharing your feedback on the Segway E3 Pro SE Electric Scooter. We’re delighted to hear your experience has been excellent! It’s wonderful to know the scooter is meeting your expectations and delivering both performance and convenience with features like the lock and phone mount. If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com. Best regards, Segway Customer Support Team

Feb 8, 2026

Jose

5 out of 5 stars review

Verified Purchase

Scooter

For $208 dollars on clearance I have no complaints

Helpful?

reply from Official Segway Support

Dear Jose,Thank you for your feedback on the Segway E3 Pro SE Electric Scooter (Black). We’re glad to hear you’re satisfied with your purchase — especially at the clearance price of $208. With its 20 mph max speed, built‑in lock, and phone mount, it’s designed to deliver both convenience and performance for everyday commuting.If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). We’d be happy to help.Best regards, Segway Customer Support Team

Dec 26, 2025

SHANA

5 out of 5 stars review

Amazing scooter

Honestly, I've looked in various scooters over the past year or two. This thing is amazing simple to put together and simple to set up with the app. The various speed modes are fun. This tops out at 20 miles an hour. We got this for a Christmas present and the kids are loving it. Not sure what else other people are complaining about. But this thing is a bunch of fun and worth every dime.

Helpful?

reply from Official Segway Support

Dear Shana, Thank you for sharing your wonderful feedback on the Segway E3 Pro SE Electric Scooter. We’re thrilled to hear how easy it was to set up, and that the speed modes add to the fun. It’s fantastic that your kids are loving it as a Christmas present and that the scooter has proven to be both enjoyable and worth the investment. If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com. Best regards, Segway Customer Support Team

Nov 21, 2025

David

5 out of 5 stars review

Fun and Practical

Just got the Segway E3 Pro SE and I love it. The set up was easy and I liked the fact that it comes with accessories. It's so fun to ride. I like the RGB lights and that it folds down pretty well. Speed and range are fine, works well when I'm scooting through the city. Would recommend to a friend.

Helpful?

reply from Official Segway Support

Hi David - yes, we love it too! Thank you for the review.

Nov 21, 2025

Kat

5 out of 5 stars review

Wish I bought one sooner!

I love having a scooter! It has changed my life. The phone holder is amazing because it's perfect for using GPS and listening to music with headphones on (if you don't have wireless) it's just always convenient having your phone easily accessible. I'm LA based so it's great for getting around the city and riding along the beach. It feels really safe a durable and much lighter than the ones you rent on the street. Best purchase I've made this year. Wish I had gotten one sooner!

Helpful?

reply from Official Segway Support

Hi Kat - we will always be here for you! =). Yes, we often hear how our products improve daily life events... Have fun and thank you for the review.

Nov 21, 2025

DCS

5 out of 5 stars review

The perfect electric scooter for a gift.

Great little scooter! Was looking for something lightweight and portable as a gift and this checks all the boxes, plus it has some other neat stuff like the lighting and safety features. I feel good giving something from a trusted brand like Segway and Sam's had the best price! They love it so far.

Helpful?

reply from Official Segway Support

Hi DCS - thank you very much for the review! We too love how the E3 Pro balances light weight with superior quality. Hope your crew enjoys the gift!

Nov 21, 2025

Jeff

5 out of 5 stars review

Seriously Fun Ride!

I've been using the Segway E3 Pro SE for a week now, and have been extremely pleased with the purchase. The quality is top-notch. The scooter has great balance when riding, provides smooth and responsive acceleration, and easy handles the bumps on the road. It's clear Segway put a lot of thought into both performance and comfort. The range easily covers my daily rides around town and the battery recharges quickly. I also appreciate the smart features in the Segway app — being able to check stats, lock the scooter remotely, and customize settings adds a lot of convenience. What really impressed me, though, is how stable and confident it feels, even at higher speeds. The braking system is reliable and gives a sense of safety you don't always get with smaller scooters. Overall, the E3 Pro SE delivers a perfect blend of style, speed, and technology. This scooter makes every ride enjoyable. Totally worth it!

Helpful?

reply from Official Segway Support

Hi Jeff - we agree! The E3 Pro is a lot of fun, but we are most proud of the quality... as providing a fun and safe ride are the cornerstones of Segway. Enjoy and thank you for the review.

Jan 11, 2026

Jeremy

5 out of 5 stars review

great scooter got on sale for 399 for xmas present kid already 300 miles on it runs fantastic and phone mount with Lock great free items

Helpful?

reply from Official Segway Support

Dear Jeremy, Thank you for sharing your feedback on the Segway E3 Pro SE Electric Scooter. We’re thrilled to hear that you were able to get it on sale as a Christmas present and that it’s already delivering fantastic performance with 300 miles of use. It’s wonderful to know the added phone mount and lock have been great free extras that make the ride even more enjoyable and convenient. If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com. Best regards,

Nov 21, 2025

Johnny

5 out of 5 stars review

Buy it !

I love it. Killer deal, Perfect to ride around with the kids, love the tech, speed, range for the price point. Think this scooter is like 599 on Segway website.

Helpful?

reply from Official Segway Support

Hi Johnny - thank you for the review... yes, Sam's Club really works hard for their members and the E3 Pro SE is a great example of that... Enjoy your new ride.

Nov 21, 2025

mike

1 out of 5 stars review

broke after 30 minutes

the scooter drives smooth and has power. but most things with shocks and a motor do. rode for about 30 minutes lightly and it gave a motor sensor failure and started flashing on the dashboard and app, and now has little power hopefully the replacement is better quality then the first.

Helpful?

reply from Official Segway Support

Hi Mike - thank you for the review and sorry for this challenge... definitely not the norm! Please reach out to us and we will make it right! https://service.segway.com/us-en?/customer-care