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Customer reviews for Segway E3 Pro SE Electric Scooter, 20 MPH with Lock & Phone Mount for
Segway E3 Pro SE Electric Scooter, 20 MPH with Lock & Phone Mount
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4.1 out of 5 stars
stars
39 ratings22 reviews
  1. 5 stars67% (26)
  2. 4 stars10% (4)
  3. 3 stars3% (1)
  4. 2 stars5% (2)
  5. 1 star15% (6)

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Showing 1-10 of 22 reviews
Feb 8, 2026
Reviewer name: Jose
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Scooter

For $208 dollars on clearance I have no complaints

Helpful?1UH6DM4X0YOG17251924735
reply from Official Segway Support

Dear Jose,Thank you for your feedback on the Segway E3 Pro SE Electric Scooter (Black). We’re glad to hear you’re satisfied with your purchase — especially at the clearance price of $208. With its 20 mph max speed, built‑in lock, and phone mount, it’s designed to deliver both convenience and performance for everyday commuting.If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). We’d be happy to help.Best regards, Segway Customer Support Team

Dec 28, 2025
Reviewer name: Segway
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Segway

Excellent

Helpful?1UH6DM4X0YOG17251924735
reply from Official Segway Support

Dear Segway,<br /><br />Thank you for sharing your feedback on the Segway E3 Pro SE Electric Scooter. We’re delighted to hear your experience has been excellent! It’s wonderful to know the scooter is meeting your expectations and delivering both performance and convenience with features like the lock and phone mount.<br /><br />If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport&#64;segway.com.<br /><br />Best regards, <br />Segway Customer Support Team

Dec 26, 2025
Reviewer name: SHANA
5 out of 5 stars
5 out of 5 stars review

Amazing scooter

Honestly, I’ve looked in various scooters over the past year or two. This thing is amazing simple to put together and simple to set up with the app. The various speed modes are fun. This tops out at 20 miles an hour. We got this for a Christmas present and the kids are loving it. Not sure what else other people are complaining about. But this thing is a bunch of fun and worth every dime.

Helpful?1UH6DM4X0YOG17251924735
reply from Official Segway Support

Dear Shana,<br /><br />Thank you for sharing your wonderful feedback on the Segway E3 Pro SE Electric Scooter. We’re thrilled to hear how easy it was to set up, and that the speed modes add to the fun. It’s fantastic that your kids are loving it as a Christmas present and that the scooter has proven to be both enjoyable and worth the investment.<br /><br />If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport&#64;segway.com.<br /><br />Best regards, <br />Segway Customer Support Team

Nov 21, 2025
Reviewer name: Kat
5 out of 5 stars
5 out of 5 stars review

Wish I bought one sooner!

I love having a scooter! It has changed my life. The phone holder is amazing because it's perfect for using GPS and listening to music with headphones on (if you don't have wireless) it's just always convenient having your phone easily accessible. I'm LA based so it's great for getting around the city and riding along the beach. It feels really safe a durable and much lighter than the ones you rent on the street. Best purchase I've made this year. Wish I had gotten one sooner!

Helpful?1UH6DM4X0YOG17251924735
reply from Official Segway Support

Hi Kat - we will always be here for you! &#61;). Yes, we often hear how our products improve daily life events... Have fun and thank you for the review.

Nov 21, 2025
Reviewer name: DCS
5 out of 5 stars
5 out of 5 stars review

The perfect electric scooter for a gift.

Great little scooter! Was looking for something lightweight and portable as a gift and this checks all the boxes, plus it has some other neat stuff like the lighting and safety features. I feel good giving something from a trusted brand like Segway and Sam's had the best price! They love it so far.

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reply from Official Segway Support

Hi DCS - thank you very much for the review! We too love how the E3 Pro balances light weight with superior quality. Hope your crew enjoys the gift!

Nov 21, 2025
Reviewer name: Jeff
5 out of 5 stars
5 out of 5 stars review

Seriously Fun Ride!

I’ve been using the Segway E3 Pro SE for a week now, and have been extremely pleased with the purchase. The quality is top-notch. The scooter has great balance when riding, provides smooth and responsive acceleration, and easy handles the bumps on the road. It’s clear Segway put a lot of thought into both performance and comfort. The range easily covers my daily rides around town and the battery recharges quickly. I also appreciate the smart features in the Segway app — being able to check stats, lock the scooter remotely, and customize settings adds a lot of convenience. What really impressed me, though, is how stable and confident it feels, even at higher speeds. The braking system is reliable and gives a sense of safety you don’t always get with smaller scooters. Overall, the E3 Pro SE delivers a perfect blend of style, speed, and technology. This scooter makes every ride enjoyable. Totally worth it!

Helpful?1UH6DM4X0YOG17251924735
reply from Official Segway Support

Hi Jeff - we agree! The E3 Pro is a lot of fun, but we are most proud of the quality... as providing a fun and safe ride are the cornerstones of Segway. Enjoy and thank you for the review.

Nov 21, 2025
Reviewer name: David
5 out of 5 stars
5 out of 5 stars review

Fun and Practical

Just got the Segway E3 Pro SE and I love it. The set up was easy and I liked the fact that it comes with accessories. It's so fun to ride. I like the RGB lights and that it folds down pretty well. Speed and range are fine, works well when I'm scooting through the city. Would recommend to a friend.

Helpful?1UH6DM4X0YOG17251924735
reply from Official Segway Support

Hi David - yes, we love it too! Thank you for the review.

May 10, 2026
Reviewer name: anonymous
4 out of 5 stars
4 out of 5 stars review

Good but not great ⭐️⭐️⭐️⭐️

After owning this scooter for one month I wish I would have bought one with a bigger battery. Don’t get me wrong it’s a great scooter. 10/10 quality and ridability. My only knock is how quickly the battery drains vs how long it takes to charge. You get maybe an hour of drive time but over 7 hours to fully charge. Ideal for someone who lives downtown and doesn’t plan on taking any trips. I’m downtown LA and can’t even drive it to the beach. But it’s perfect just to get around if that’s what you’re looking for.

Helpful?1UH6DM4X0YOG17251924735
reply from Official Segway Support

Dear Customer,<br /><br />Thank you for sharing your review on the Segway E3 Pro SE Electric Scooter (20 MPH with Lock &amp; Phone Mount at Sam’s Club). We’re glad to hear you found the scooter’s quality and ridability to be excellent, and we appreciate your honest feedback about the battery capacity and charging time. Your insights are very helpful for riders considering how they’ll use the scooter—especially for longer trips versus short downtown commutes. It’s great to know the scooter has been a strong fit for city riding, even if the battery life wasn’t ideal for your beach trips.<br /><br />If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport&#64;segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.<br /><br />Best regards,<br />Segway Customer Support Team

Aug 11, 2026
Reviewer name: Tony
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Brake design wrong

Safety. The scooter is look OK. But the design not right.it use the front brake which one easy to make the rider fall out. It must have rear brake instead of front brake Need to recall it. To dangerous

Helpful?1UH6DM4X0YOG17251924735
reply from Official Segway Support

Dear Tony, Thank you for sharing your feedback on the Segway E3 Pro SE Electric Scooter. We are very sorry to hear about your safety concerns regarding the braking design of your scooter. Your safety is our absolute priority, and we take feedback regarding vehicle stability and braking mechanics very seriously. We understand your frustration regarding the front brake setup and your concern about the rider&#39;s balance. For support in this please contact us at technicalsupport&#64;segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help. Best regards,Segway Customer Support Team

Jul 13, 2026
Reviewer name: SP
2 out of 5 stars
2 out of 5 stars review

Battery malfunction and sensor not working.

We recently returned it as it constantly had problems with brakes and finally after running the error diagnostic came to know that one sensor had failed after using the scooter for just one month. Now have ordered a replacement of the same model through Sam's, and hopefully we do not encounter this problem again. If we do then we just have to look for some other brand rather than Segway.

Helpful?1UH6DM4X0YOG17251924735
reply from Official Segway Support

Dear SP,<br /><br />Thank you for sharing your feedback on the Segway E3 Pro SE Electric Scooter. We completely understand your frustration regarding the constant brake problems and the sensor failure after just one month of use, and we sincerely apologize for the inconvenience this has caused. We hope your replacement model from Sam&#39;s Club provides the smooth, flawless experience you expect, but we want to ensure you have immediate help if any further issues arise.<br /><br />Please contact Segway Customer Support at technicalsupport&#64;segway.com or call 1‑866‑4SEGWAY (866‑473‑4929) so our team can check this for you.<br /><br />Best regards,<br />Segway Customer Support Team