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Customer reviews for Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box for
Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box
4.5 out of 5 stars
stars957 ratings957 reviews
  1. 5 stars72% (693)
  2. 4 stars16% (154)
  3. 3 stars7% (69)
  4. 2 stars2% (21)
  5. 1 star2% (20)
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Showing 561-570 of 957 reviews
Aug 15, 2023
Michelle w
5 out of 5 stars review

Verified Purchase

Good quality

Good quality and nice size. The glitter is cute and doesn't come off!

Review from Bentgo
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Jun 23, 2024
Joannah
5 out of 5 stars review

Verified Purchase

Great quality

Super nice high quality lunch box. Vibrant colors and easy to take apart and clean.

Review from Bentgo
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Aug 18, 2022
E.C.
3 out of 5 stars review

Verified Purchase

Smaller than expected

Smaller than expected. Otherwise it is good. Great for younger kids

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Sep 12, 2025
Rlbpf
3 out of 5 stars review

Food mixes

My daughter complains about the food mixing together from the compartments. We didn't have this problem with the non chill lunch containers. I also noticed these are harder to seal shut.

Review from Bentgo
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reply from Customer Service

Hi Rlbpf, Thank you for your feedback on the Bentgo Chill Kids Lunch Box. We’re sorry to hear about the difficulty sealing the box and the food mixing between compartments. The built-in dividers are designed to keep dry foods separated, but they aren’t leakproof against liquids or thinner textures, which may explain what you’re experiencing. Since you mentioned having a better experience with the non-chill lunch containers, we’d be happy to recommend another Bentgo lunch box option that may be better suited to your daughter’s needs while still keeping foods organized and secure. Please reach out to us at support@bentgo.com or 714-668-0300, and we’ll help you find the best fit. We appreciate you sharing your experience—it helps us continue improving our products! Thank you, Jessica Bentgo Customer Support

Aug 9, 2025
Ash1284859
1 out of 5 stars review

Tray lifts with lid

Tray lifts when opening lid. Just bought this, have not washed or used it yet. I bought a two pack and one opens normally, the other lifts the tray which remains adherent to the lid when opening. Will return.

Review from Bentgo
Helpful?4XANTO21CL9D17159806786
reply from Customer Service

Hi Ash1284859, We're so sorry to hear about the issue with one of your new Bentgo Chill Kids Lunch Boxe — that’s definitely not the experience we want for you. We’d love the chance to help make this right and find a solution. Our team has a variety of options that may better suit your needs, and we’re happy to walk you through them. You can reach us at support@bentgo.com or 714-668-0300, Monday–Friday, 8 AM–5 PM PST. Thank you for sharing your feedback, and we truly appreciate the opportunity to assist. Warmly, Jessica Bentgo Customer Support

Mar 12, 2024
AlliCat23
4 out of 5 stars review

Convenient, Compact, and Fun!

My son has been using his Bentgo for preschool and has loved it. He loves helping to prepare his snack by putting them in the individual sections. It’s great that the tray comes out and that there is an ice pack. It fits in his backpack well with his water bottle, and because it is slim it doesn’t take over the space. I’ve had some confusion how the ice pack works because there is no liquid in it. It is really light so I’ve wondered if it was damaged and missing the fill. It gets cold in the freezer but I’m not sure how long it lasts. When he is home from school after 3 hours, his snack is not chilled. Other concerns have been that it is not the easiest to close, like it’s bursting at the seams. I’ve made sure all the components are snapped in place but it feels like it may burst open, but I have not seen it burst open. I don’t think my son could put it together and close it himself. A small crack developed on the side, I have no idea how. The silicone is not affected so I don’t think the seal is broken. The saddest part is that the silicone inside developed mold under normal use. We wash it by hand everyday after he gets home from school and let it air dry. So I guess it’s moisture from the time it’s prepared and used at school till he gets home that causes it. I still think it is a great product but can’t continue to use with the mold. We have had it about 2 years.

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Oct 6, 2023
Sarah
5 out of 5 stars review

Nice for keeping items chilled

I bought one of the Bentgo Kids Chill lunchboxes to try alongside our multiple Bentgo Kids 5 compartment boxes. I like the integrated chilled tray and find it nice when I want to take just the lunch box without an additional outer lunch bag/box with ice packs. Sometimes it can be finicky about getting the trays inserted perfectly and I wish it has a small dip compartment, but it is a great option overall!

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Oct 24, 2020
Mom on the go
5 out of 5 stars review

Perfect for school

[This review was collected as part of a promotion.] This is so perfect for my son and school. The ice tray keeps everything perfectly cold like sauces and dips. I love that there is littler compartments and I can just wash for the next day! I’ll be getting these for family members!!

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Aug 31, 2021
bayareabento
5 out of 5 stars review

The best invention please make a mini snack size!

I am a little shocked by the mixed reviews, I have only had this a month and impressed with the quality and functionality, there is nothing else out there like this. This product eliminates all the bulk of having to carry an icepack + cooler bag which is huge for me! My toddler is an amazing eater so I throw this in her diaper bag anytime we head out of the house and will use it when she starts preschool as well. I bought a set of these and additional trays with covers so I can prep multiple meals at a time for her. It is compact, yet fits an incredible quantity of food. I hope they come out with additional sizes of the 'chill' products. I would love an even smaller bento snack size as well. I have told all my friends about this and they love them too!

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Sep 7, 2023
Najat
5 out of 5 stars review

Quality item for sure and GREAT customer service!

We purchased our 1st bentgo 2 in1 backpack and love it, however we ran into a little issue that my daughter had to remove the snack early in the day prior to eating it and needed a solution to keep her snack cold till later in the day. Scott from customer service fixed us right up with a Kids Chill snack box, problem solved! I will be ordering from them every year from now on! :)

Review from Bentgo
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