I recently purchased a two pack of the green/navy ice pack kid boxes. Although the ice pack is an amazing idea, I feel that there is a major design flaw. With both of my boxes the inner compartment (Ice pack and lunch tray) do not clip securely into the outer box. We have a few bentgo boxes without ice packs and these always click in and never move around. I feel that this is because the lunch tray in the ice pack model is much thinner than in the original bentgo boxes and can bend and therefore pop out easily. The fact that things do not stay clicked in also makes securing the lunch box closed challenging. The latch also pops open super easily. On a few occasions my daughter’s lunch has ended up all over her back pack which as you can imagine is very stressful for a kindergartener. We have never had these concerns with our other bentgo boxes. Maybe with older kids these concerns would not be a problem. But for a 3 and 5 year old these concerns are difficult to overcome. I really wanted to love the ice pack boxes but given my many concerns the convenience is just not worth it. The orginal Bentgo lunch box is far better quality in my opinion. Customer service was great! They understood my concerns and rectified the situation quickly.

I bought 2 bentgo chills a few months ago for my kids and have worked fantastic until one of the locks broke and I called about it and the team was great to work with and sent out a replacement to me at so charge! And then just the other day the second one broke and within moments they have another one on the way to me which is fantastic because this week was the first week of school and we need our bentgo for school! So thank you for having great customer service that's so easy to work with!

We have two of these! They are easy to clean and have lots of space. The integrated ice pack is awesome and effective. We did have an issue with one of the box’s sealing between compartments. When I reached out to the support team, they were very helpful, quick to respond, and are in the process of solving the issue for us. Overall very happy with these products!

My kids love these backpacks. The prints are fun and they are roomy. You can fit a bentgo box in the insulated bottom, but there’s also enough space for a lunchbox in the backpack if you’d rather. We’ve purchased several and they always hold up until the end of the school year.

I am so happy I found this product. I bought two of them for my son's daycare and they are been a great investment. They are easy to clean and have plenty of space for every meal. It is easy to throw the ice pack in the freezer each night and have it ready the next day. I can't use the fridge at daycare so these have been amazing. They are secure and haven't failed me yet.

This bentgo box is great, but unfortunately the box won’t close properly and keeps opening. I love the idea of keeping my sons food cool, but it makes a mess for him in his lunch bag. Hopefully it’s only a defect and I can get a proper replace ment.

[This review was collected as part of a promotion.] First off, this is well built and relatively water tight container. It works great for mandorine oranges, and fits a sandwich if you cut it in half and stack it. Its a little hard to close and for some kids they wont ever close it after they use, which could cause a dirty lunch box. But a huge plus is this. IT has been great for me as a low carb container. Fits several boiled eggs, cheese, meets, and cut up vegitables. My wife and i are likely to buy more, but for us.

Our kids and I love this box! It fits nicely in my kids' lunch bags and has enough room to put their meal, including a snack, a veggie, and a fruit. It's super easy to wash and lasts so long. Both my kids have been using these boxes for preschool and elementary school. The added bonus is the ice pack! We've used it on hot days to keep their sandwiches cool.

In 2019 I was looking for a good quality backpack for my two children I came across this website. I was able to order lunch boxes food containers containers. The material quality is the best that I ever seen. I definitely recommend this company for backpacks lunch boxes food containers and other items on the website. Customer service is the best

I really loved the idea of this lunch box to keep my kids food cold at school. Unfortunately it’s too heavy for a kindergartner to put in his backpack. So it will be back to using ice packs for us. For family trips it will be great but not for walking bravely into the classroom.