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Customer reviews for Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box for
Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box
4.5 out of 5 stars
stars
999 ratings999 reviews
  1. 5 stars71% (712)
  2. 4 stars16% (162)
  3. 3 stars8% (77)
  4. 2 stars2% (21)
  5. 1 star3% (27)
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Showing 531-540 of 999 reviews
Nov 15, 2023
Reviewer name: Kena
4 out of 5 stars
4 out of 5 stars review

Good quality product

I bought this in the summer of 2023 before the start of the school year for my daughter. I absolutely love how it has an integrated ice pack, which saves so much space from having to include a separate one into her lunch bag. The compartments are great and good sizes. I think the product could have been even more amazing if it was modular and we can swap out the food tray for a different version like the one that’s big enough to fit a sandwich in it, and having the rubber seals on the tray edges instead of the lid.

Review from Bentgo
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Feb 26, 2024
Reviewer name: Pdx mom
2 out of 5 stars
2 out of 5 stars review

Lost shape/wouldn’t close after 4 months

I bought this four months ago, have been cleaning per instructions. Product warped and won’t close now, though I am told I am getting a replacement. Also, the two large bento boxes in the lunchbox are a tad small, can be a tight squeeze to get half a sandwich or an applesauce/yogurt pouch to fit.

Review from Bentgo
Helpful?5HXO052LUM2U17091423077
reply from Customer Service

Hi Julia, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jan 5, 2024
Reviewer name: Michelle
5 out of 5 stars
5 out of 5 stars review

Love

This is a staple product in our household. Functional with is without the ice tray which I love. It’s super spacious which allows for a variety of snacks and you can even separate them with silicone inserts or cupcake liners. Have been using this product for over 3 years and we keep coming back!

Review from Bentgo
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Oct 27, 2023
Reviewer name: slop
5 out of 5 stars
5 out of 5 stars review

Functional, Nice Lunch Box Design for kids

The Bentgo Kids Chill lunchbox has a nice design. The icepack that comes as part of the lunchbox works well and saves space. The compartments are a good size for my children, and help me to put together a balanced lunch. It is leak proof. The one issue I've had with the lunchbox is mold appearing on the seal. However, Bentgo customer service has been helpful in addressing this issue. Some tips for prevention are washing with White distilled Vinegar regularly, using cling wrap or other plastic over the lid interior silicone, and completely drying after each cleaning - as opposed to air drying.

Review from Bentgo
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Jun 7, 2023
Reviewer name: Ben42
5 out of 5 stars
5 out of 5 stars review

Can't live without this

All of us, parents and kiddo, love this lunchbox. We keep food cool in it in the fridge, then keep it cool on the go with the ice pack. Refill as needed. The food tray also comes out for use at the dinner table. Got recommended this by a friend and we've never looked back, and have recommended it to everyone we know.

Review from Bentgo
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Jun 2, 2023
Reviewer name: Mom of 3
5 out of 5 stars
5 out of 5 stars review

Great customer service

We have had these chill boxes almost 2 years. In the past few month, some of them broke so I contacted customer service. They sent new boxes as they stuck to their 2-year warranty! Will definitely keep doing business with Bentgo. Chill boxes are great for toddler age and easy to open and close.

Review from Bentgo
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Sep 14, 2023
Reviewer name: Chris1032
5 out of 5 stars
5 out of 5 stars review

Excellent Book bag food PreK students

My daughter loves her new Bentgo Mermaid scales bookbag and lunch box. The book bag has a lunch box compartment that is perfect for packing lunch daily and keeping food temperatures stable so my daughters lunch is always fresh. Bentgo has quality products and if you are nit satisfied their customer service is great and listens to their customers. Highly recommended going with Bentgo for your back to school needs.

Review from Bentgo
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Oct 25, 2020
Reviewer name: aebn2001
5 out of 5 stars
5 out of 5 stars review

Must have if you pack your kids’ lunch

[This review was collected as part of a promotion.] This is a must have if you pack you kid school lunch daily. We have a 4yr old daughter that goes to Pre K4. She such a picky eater so my wife packs her lunch every day. We were introduced to the bento box by a family member who has triplets. She no longer packs their lunches, because then are much older now, so she gifted them (2 bento box) to us. 1 had a broken hinge but still works and 1 was still in great condition (Green one found in the attached photo). After a week of using these, we love them so much that we went and order another one to replace the broken one. To our surprise, the one we order (Pink/Blue) was even smaller. We are now 3 months into the school year, and we just got this latest Bento box (Blue/Green) to try. Compared to the 1st two, the newest one is rounder on the side and it only has 1 latch to lock instead of 2. Newest 1 also has a removable ice pack that is found underneath the tray. One thing that I like about the newest 1, beside the remove ice pack, is the lid. When open, it stands up instead of flipping all the way open / laying complete flat on table. With COVID currently, I feel like this act as barrier, while she is eating lunch.

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Oct 10, 2023
Reviewer name: JakFune
5 out of 5 stars
5 out of 5 stars review

Amazing design!

I bought 3 of these, one for each of my kids (ages 4,9, and 15) and they have been a big hit! It is a high quality product, it’s very durable and I love the different designs. The compartments make it super easy to portion control and it is the perfect size, not too bulky and big and not flimsy and small. Cleaning them is a breeze and my kids are always excited about their lunch, highly recommend!

Review from Bentgo
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Sep 15, 2023
Reviewer name: Monica
5 out of 5 stars
5 out of 5 stars review

#workingmomhack

This year we splurged on this amazing item for all three of my girls. It has made lunch packing for this very busy working mom so easy! We are able to pack them the night before, we can now buy in bulk from Sam’s for healthy fruit, nuts and snacks saving us money and reducing waste by not buying prepackaged items for snacks and lunch. Best thing for those picky eaters that don’t want items touching and the pair allows us to pack a snack for snack time and separate lunch. The ice pack fits right in and saves us from using yet another item to keep lunch cold. 100 recommend !

Review from Bentgo
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