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Customer reviews for Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box for
Bentgo Kids 2-in-1 Backpack & Insulated Lunch Bag & Box
4.5 out of 5 stars
stars957 ratings957 reviews
  1. 5 stars72% (693)
  2. 4 stars16% (154)
  3. 3 stars7% (69)
  4. 2 stars2% (21)
  5. 1 star2% (20)
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Showing 21-30 of 957 reviews
Aug 22, 2025
Eugenia
5 out of 5 stars review

Verified Purchase

Best lunch box with ice pack ever

This is the best lunch box ever, previously we used the same but bigger for 2 school years. The quality is top! My son loves it. We live in California and it's too hot sometimes for carrying sandwiches without ice pack. With this box my son has a healthy and fresh lunch every day. I also paid it with the snacks box. They both perfectly fit a bentgo lunch bag!

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Aug 17, 2025
Christie L.
1 out of 5 stars review

Verified Purchase

Bentgo flop, hated it.

I did not like this box at all. It was so bulky and heavy. It is very hard to get the ice pack liner separated from the tray. Everything leaks and blends into each side. Crackers got all crumbled on top of the fruit next to it, the divider doesn't do much. I wish I could return it! I am a huge Bentgo fan, but this product was a complete miss. It will live in my cupboard unused. I will keep grabbing my beloved Bentgo snack box wishing it was a little bigger with an ice pack.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
reply from Customer Service

Hi Christine L., Thank you for sharing your feedback on the Bentgo Chill Mini Lunch Box. We’re so sorry to hear this design didn’t meet your expectations, especially since you’ve enjoyed our other Bentgo products. The Chill Mini is meant to offer a compact all-in-one option with a cooling feature, but we understand the size, weight, and compartment fit aren’t the right match for everyone. We’d love the chance to troubleshoot the issues you experienced with the ice pack tray and the leaking between compartments, as this shouldn’t be happening. Please reach out to us directly at support@bentgo.com or call us at (714) 668-0300 so we can assist further and explore options to make this right for you. Thank you for being a loyal Bentgo fan and for letting us know how we can improve. Thank you, Jessica Bentgo Customer Support

Mar 9, 2026
Mary Joseph
5 out of 5 stars review

Verified Purchase

magical this items is fantastic.

Excellent i ran out of adjectives to describevthis unique item.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Sep 17, 2025
Erica
5 out of 5 stars review

Verified Purchase

Best purchase ever!

Absolutely perfect it works amazing. I love the personalization it's beautiful! It's extremely easy to clean. Great quality and durable.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Sep 17, 2025
Anonymous
2 out of 5 stars review

Verified Purchase

Gets stuck when trying to open

Good portion sizes and divider, but it is difficult to open and close. It gets stuck trying to open it.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
reply from Customer Service

Hi Heather Vaughn, Thank you for your feedback on the Bentgo Chill Max Lunch Box. We’re glad to hear you like the portion sizes and divider, though we’re sorry to hear it’s been difficult to open and close. Sometimes the tight seal can cause extra suction, especially when the ice pack is in place. If you’d like, our team can also recommend other Bentgo lunch box options that may be a better fit for your needs. Please don’t hesitate to reach out to us at support@bentgo.com or 714-668-0300 for personalized assistance. Thank you, Jessica Bentgo Customer Support

Sep 14, 2025
KRIS
3 out of 5 stars review

Verified Purchase

Smaller than expected

Its small, even for younger children. I wish the dividers were adjustable or just more space was available, cant fit a 1/2 sandwich

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Nov 21, 2025
DGold
5 out of 5 stars review

Verified Purchase

Great size that holds way more food

The depth is pretty much double from the original and the large compartment is adjustable. Very happy with size and quality.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Sep 17, 2025
J. White
5 out of 5 stars review

Verified Purchase

Best investment for kids lunch

It’s nifty and cute. It’s durable and the included ice mold for the bottom is amazing. 10/10 recommend and it’s easy to open. My 5 year old loves it.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
Aug 16, 2025
Lauren M
5 out of 5 stars review

Verified Purchase

5 Stars!!! Don;t miss these items. Kid-friendly

5 Stars! This is not only adorable, but sturdy, organized and makes preparation of lunches and school items extremely easy. Everything is in one place, matches and is simple for the child to use.

Review from Bentgo
Helpful?4XANTO21CL9D17091423077
May 26, 2025
Cheryl
5 out of 5 stars review

Verified Purchase

A new favorite lunch box!

I love the integrated ice pack! The dividers keep food completely separate - a game changer to be able to pack yogurt, applesauce or other foods that can leak into others without a good seal. This is one of our favorite lunch boxes!

Review from Bentgo
Helpful?4XANTO21CL9D17091423077