Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Downy Soft Free & Gentle Liquid Fabric Softener, 257 loads, 150 fl. oz. for
Downy Soft Free & Gentle Liquid Fabric Softener, 257 loads, 150 fl. oz.
4.3 out of 5 stars
stars
393 ratings393 reviews
  1. 5 stars67% (262)
  2. 4 stars18% (71)
  3. 3 stars4% (14)
  4. 2 stars3% (10)
  5. 1 star9% (36)
Sort by |
Showing 341-350 of 393 reviews
Oct 25, 2024
Reviewer name: Paula3
3 out of 5 stars
3 out of 5 stars review

Misleading the Consumer

I love this product. The cost vs the amount of product you get is deceiving. The container says 2.63 L but that is not the amount of liquid in the container. False advertising

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Feb 26, 2021
Reviewer name: micheleb43
4 out of 5 stars
4 out of 5 stars review

Another product I've stuck with for years... Adds the known softness and static control from Downey's quality.. without the fragrance which can irritate people with eczema... Though I do miss getting to smell their original scent... Heavenly ☺️

Review from influenster.com
Helpful?3TNDFSVY03G317067060246
May 30, 2025
Reviewer name: libbye23_9460
5 out of 5 stars
5 out of 5 stars review

Great for sensitive skin!

Love this product! When my kids were young and I was concerned with their delicate skin, there weren't many options. It's nice to have the same quality of softener, but gentle for sensitive skin.

Review from influenster.com
Helpful?3TNDFSVY03G317067060246
May 18, 2018
Reviewer name: lancast123
4 out of 5 stars
4 out of 5 stars review

great product

[This review was collected as part of a promotion.] This is comparable to the frangranced fabric softener even though I prefer scented this fabric softener is great especially for thise sensitive to dye and fragrance

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Dec 4, 2025
Reviewer name: javonna
1 out of 5 stars
1 out of 5 stars review

Got the wrong item

I didn’t receive the right item you sent me 2 of the same item

Helpful?3TNDFSVY03G317067060246
reply from Downy

We're incredibly sorry to hear that you did not receive what you were expecting with your order, Javonna. Please call Sam's Club to see if there's anything they can do to help. They can be reached at 1-888-746-7726.

Feb 12, 2021
Reviewer name: baby_nickirye
5 out of 5 stars
5 out of 5 stars review

I have very sensitive skin and I use this and it doesn't irritate me. It also makes your clothes feel soft.

Review from influenster.com
Helpful?3TNDFSVY03G317067060246
May 15, 2010
Reviewer name: anniekandu2
5 out of 5 stars
5 out of 5 stars review

Great Product!!

I found this about 1-2 months ago in my local grocery store. I love it now I can use fabric softerner when my skin break out. I helps me!!

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Dec 21, 2020
Reviewer name: lslater
5 out of 5 stars
5 out of 5 stars review

I Love This Product. My Daughter Has Sensitive Skin & This Fabric Softener Doesn’t Irritate Her Skin.

Review from influenster.com
Helpful?3TNDFSVY03G317067060246
Aug 31, 2010
Reviewer name: musicfac2
4 out of 5 stars
4 out of 5 stars review

love downy

i love the smell of downy as well as the softness on my clothing. i choose not to use any other product but downy.

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Mar 16, 2022
Reviewer name: Scoobs
1 out of 5 stars
1 out of 5 stars review

Solid

We opened the bottle and the product was semi-solid like jello, not pourable. I will have to throw out the whole thing.

Review from downy.com
Helpful?3TNDFSVY03G317067060246