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Customer reviews for Downy Soft Free & Gentle Liquid Fabric Softener, 257 loads, 150 fl. oz. for
Downy Soft Free & Gentle Liquid Fabric Softener, 257 loads, 150 fl. oz.
4.3 out of 5 stars
stars391 ratings391 reviews
  1. 5 stars67% (261)
  2. 4 stars18% (71)
  3. 3 stars3% (13)
  4. 2 stars3% (10)
  5. 1 star9% (36)

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Showing 281-290 of 391 reviews
Jan 30, 2020
Dudette
1 out of 5 stars review

Too thick to pour. Doesn’t soften towels.

At first I thought it was a fluke but then I came on here and saw that a lot of people are having the same issues. It thickens up and turns into a glob. Plus I noticed that my bath towels are not soft as they are with other fabric softeners.

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Feb 24, 2021
tiredbunni
5 out of 5 stars review

Through I wish it made the clothes smell a bit fresher it does the job while my families sensitive skin doesn't itch like with other fabric softeners that do have dyes and perfumes.

Review from influenster.com
Helpful?3TNDFSVY03G317067060246
Jan 30, 2010
Anonymous
5 out of 5 stars review

So Soft!!!

I started using this product because it was on sale one time. My clothes, towels, and bedding are so soft, even my six year old commented on it. We've always used Downey but we are in LOVE with Free and Sensitive!!!

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Jun 7, 2015
JustPat
1 out of 5 stars review

Used to be a good product!

You've changed the formula and thinned it down to the point that it's no longer worth buying. It does not control static cling any more and hardly softens the clothes. Bring back the thicker (not watered down) formula.

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Sep 21, 2024
Cornett11111
1 out of 5 stars review

Seems to yellow my whites

It seems to yellows whites. It could be the combination of it with another detergent. But it’s the only new product added to the wash when this happened

Review from downy.com
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May 15, 2018
Qmix1073
5 out of 5 stars review

Ultra Downy Free & Gentle Takes the Cake

[This review was collected as part of a promotion.] I've always loved Downy but had never tried Free & Gentle. What a great product! No strong scents, just soft, less wrinkled clothing! I highly recommend Ultra Downy Free & Gentle.

Review from downy.com
Helpful?3TNDFSVY03G317067060246
May 24, 2018
CoastieWife08
5 out of 5 stars review

Great for Sensitive Skin

[This review was collected as part of a promotion.] My skin has become very sensitive over the last few years. Downy Free & Gentle has been great! Downy Free & Gentle is gentle on my skin and provides my laundry with the protection that it needs.

Review from downy.com
Helpful?3TNDFSVY03G317067060246
May 18, 2018
klukenbill1981
5 out of 5 stars review

Downy fabric conditioner Review

[This review was collected as part of a promotion.] I think it's great that it's hypoallergenic and great for sensitive skin. It's perfect for my family. Makes clothes soft and smell good.

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Dec 29, 2020
LindaM
1 out of 5 stars review

Product congeals and cannot be used

I don't know what you did to the formula of this, but it is pure junk now! It congeals and is unusable. This used to be a good product. Whatever you changed in the formula, unchange it!

Review from downy.com
Helpful?3TNDFSVY03G317067060246
Mar 10, 2010
MomOf3
5 out of 5 stars review

Great Product!!!!!

Me and 2 of my children have extra sensitive skin and we have tried so many different things. This is something that we can use that will not break our skin out!!! I LOVE IT!!!!

Review from downy.com
Helpful?3TNDFSVY03G317067060246