While the device does have good sound and reasonable battery life, there are a lot of shortcomings that I just can't get over. The buttons to control the volume only control the volume of the headset itself. This Samsung product doesn't even work with my Samsung S8's media sync feature, which is supposed to let me sync the volume of the headset and media volume of the phone. The hard plastic around-neck piece hangs weird. It doesn't seem to fit comfortably inside or outside of shirt or jacket collars. Small gripe, but for some reason the design of the ear pieces causes wind noise when walking. You can hear the wind as it passes over the portion that connects the ear piece and the cable. Putting the device over my neck/head, I feel like I'm about to break the neck piece as it is quite rigid (guess that's a plus and a minus?). Overall, not impressed. I'll be keeping these as a backup for my other bluetooth earbuds. Sadly, I can't return these as they were a gift and I don't have a receipt.

These wireless headphones slip behind your neck and the earbuds hang in front magnetically connected until you are ready to pop them into your ears. I have found that the style of the earbuds to be very comfortable in the ear. The sound levels produced are more than adequate for my listening preferences. It was very easy to pair these headphones with my Galaxy Note 5. Charging is easy also.

these headphones are better then i expected. I was scepticle about the style but they are extremely comfortable and sound quality is great. They are not as loud as most headphone, but that may be a good thing and healthier for the ear anyway. I was surprised when they vibrated, did not know they would do that. It was a cool surprise

I really like these headphone. No matter if you are working out, doing chores outside, or just laying in bed, these are great for all types of uses. They stay securely attached to you no matter what the activity. I often have comfort issues with earbuds due to somewhat smaller ear canals, but these have been extremely comfortable. The sound quality is very good. I love being able to use these with my small tablet to stream shows or music. Set up was easy. Great product!

I received my headphone within a couple days and I was am amazed by the rapid processing and shiiping. The headphones are amazing! They work great and the sound quality is great, I'm able to pair it with both my phone and my Gear S2 watch and always carry them with me and they are very reliable headphone and they stay in place very well.

I have to say I was hesitant about the neckband style of headphone, but after using them I absolutely love this product. They are comfortable, lightweight and you almost forget you have them on. The magnets in the ear buds is a nice touch, it keeps them from swinging around or going behind your neck when you don't have them in your ears. The sound quality is really good. It's above par for anything in this price range. Pairing was effortless and all functions have worked perfectly. I will say as a guy with big hands and no fingernails, I'm not a fan of the little flap type cover for the charging port... but certainly only a minor issue. All in all, this is a great product... and wireless too... there are some other Chinese knockoffs in in the same price range, but I don't trust the quality or trying to get warranty service should you need it. These headphones seem very well built and are backed by a known company. Great value!

This headset connected seamlessly with my PC laptop running Windows 10' iPad, iPhone, and Android. In fact, the only connection problem I've had is when I had 2 Bluetooth compatible devices nearby when I went to pair it with one. It would often automatically quickly pair with whichever one it encountered first. If I forgot another one was close by I would get frustrated when the device I wanted to use couldn't see the headphones because they had already paired with, for example, my phone that I forgot was in my pocket. So if a device that usually connects with your headphones fine suddenly stops seeing it, start looking around to see if you' we got another Bluetooh device nearby. The sound is great and it's lightweight and very comfortable. I had some trouble figuring out which way to put the earphones in my ear - does not seem obvious from looking at them (to me anyway). But once you look at a picture and notice the "handle" sticks straight out towards your nose it's pretty easy.

The new design is great from the Gear Circle. Level U is very light on neck, and with that it moves very easy around neck and find myself re position it all the time. Sound quality is great compared to the gear circle. Ear buds or piece is smaller than the gear circle, which is difficult to get use to from coming from gear circle, but do find myself wearing the ear wing piece so it stays in my ear better. One feature I wish the Level U had was the search/call voice command as the gear circle had. Level U does block out back ground noise a little better than the gear circle. I do wish Level U read out text messages like Gear Circle does in detail. The magnets on the ear piece are very weak. One feature I did like on the Gear Circle was the Hang up/Answering of calls and Pause/Resume of music with connecting the ear magnet pieces, Just wish the Level U had this feature. I have Samsung Galaxy S4 running 5.1.0 version of Android Lollipop.

I have not even had these a day so a more in depth review or update later on, but here are a few things I have had the time to find out about. Let's just say to start off, I have tried the Tone Infinim by LG and these are far superior. I am not sure if it's the fact that I couldn't change the earpieces on the LG tone or what, but the sound quality is no contest. These have much deeper bass and crisp highs. **Note: You have to find the ear gels that give you a snug fit, this will give you the most sound clarity including better bass output. You will not get a whole lot of bass, if any, unless you do this. Took one star off for features because I do like the retractable earpieces on the LG Tone Infinim, although the fact that these earpieces connect together via magnets is pretty cool and starting to grow on me. These are in ear headphones so you have to be able to customize the earpieces, not everyone's ears are shaped and formed the same way, extra plus to Samsung for having different sized earpieces. I like the way these are curved as if they are supposed to rest on your shoulder and around your neck, as opposed to the LG Tone series that is shaped like a horseshoe and hangs mostly from your neck and does not contour forward and downwards. Definitely more comfortable to wear. More to come...

Received these and seeing many with around neck Bluetooth earbuds I was curious to see how well they would sit and stay. The volume is fair, nothing overwhelming but nothing poor. The app and buttons on the right side of the neck make it easy to work and make adjustments. Like the phone it's great to make it your own and customize. When paired with Galaxy S6 edge plus, when a notification comes in and it tells you the type notification...Galaxy drops volume a lot. So notification is stopped on mine...Not a U-Level issue. The neck piece will wonder or turn if I don't tuck into shirt or collar. The bands that hold the lines to earbuds do their jobs, but can see that they will not last very long...do not the best idea. Pound for pond, not a 10, but not a 5 or lower. I give it a good 7 right now...but have only had a short time...but I do enjoy them and how quick they sync to the Galaxy.