The 12mm audio driver was ruined by the design, the S5/S4/S3 speaker unit's round design is MUCH MUCH better. This 12mm design was ruined in that the little gels DOES NOT eliminate outside noise, the bass is low with much, I had to push the earphones IN to my ear to really hear the bass and clear music, otherwise i had to put the volume to loud to hear music with kinda low bass. PS The Gels dont increase stability in ear besides stabilizing wing gels, but they dont feel comfortable AT ALL.

This product is great. I finally found a pair of wireless headphones that i love. Ive bought different ones and was not impressed by them. But these samsung headphones fit perfectly in my ear and sound really good. Now my kids want some for themselves.

I just received my level u pro headset about a couple weeks now and i must say i am very impressed. The music sounds so alive and vibrant also when talking on the phone, it really feels like the person your on the phone with is standing next to you. I love the design and quality of the headset, and i have definitely recommended this product to my friends and loved ones. This is the best wireless Bluetooth headphones i have ever had and i am greatful to say i own it, thank you samsung!

The sound is very clear and comparable to headphones that are much more pricey. And they are lightweight, remain charged, charge quickly, and connect automatically as soon as turned on. Not to mention they are really cute and I love the midnight blue color

The quality of the sound is great. However, the only thing that keeps them stable around your neck are the magnets in the earpiece. It moves easily around your neck, and can slide back and fall off. Also, I only had them two weeks, and where the plastic and rubber meet on both sides it has separated. Purchase something else, I will have to. Not worth it.

I have to admit that when I got the Level U I was extremely happy of how it looked, how light it was and the ease of use. The sound is really good and the microphone works extremely well. The only issue that I have with it, is that it already broke after 5 uses of less then 10 hours. I'm a very extremely careful person with electronics or anything for that fact. I have had cell phones that I carry on my daily for years and have never been dropped or scratched. When I was removing the Level U from my neck 2 days ago, the Right leg snapped and it broke. I was not "stretching" it or anything, just gently opened it and it cracked. Now it no longer works. I think that it could be a built with something stronger that can withstand more flexibility when being either removed or put on your neck. Loved everything else about it, but that part was a let down after 5 uses. :-(

The Level U has a lot going for it. It's got a great design, connects easily, the buttons are relatively easy to locate, and the earbuds work quite well. Unfortunately, I can't use them for the type of workouts I typically do. My first tryout with the U was on a treadmill run. I was pretty excited because my previous headset (Beats) easily fell out of my ears once I started sweating. The U wraps around the back of your neck and the buds come up from the band. It was quite comfortable and the sound was great. However, shortly after my run began I could feel the band shifting towards my back until it fell backwards, taking the buds with it. I tried adjusting it numerous times, but by this point I was sweating and the sweat on my neck only exacerbated the problem. I quickly became frustrated with the set and finished my run without music. Although I haven't tried other workouts with the U, I feel like any repetitive motion is going to create the same result. The bulk of the weight in the device is in the rear and so it's natural tendency is to move backwards with any kind of agitation. But if you only want a wireless headset that can handle very mild activity, then I think that this would be a perfect fit. As a workout tool, I'm gonna have to pass.

Samsung new "Samsung Level U Wireless Headphones, Black Sapphire" is a great product. The color "Black Sapphire" gives it a premium look. Where the color is, its made out of a hard plastic, while the rest of it its made of some soft, rubber. The earbuds, connected to a almost 10 inch cord are really good. It also has a small rubber-band type that can be roller so the wires can stay firm. The sport earbuds are really great, they fit perfect in the ear, and no problem while working out. However, if you lose that pair, you need to buy new ones, there are not extra ones on the package. I noticed how easy it was paring with my Galaxy Note 5, but I also noticed how much noise was coming in from the outside. It was not that good with noise cancellation. Sound quality was good, in order to get good sound you needed both earbuds in. I noticed that with other units you would get really good quality with just one earbud in one ear, which is how most people use the products since they are on school or work. When you get some notifications you can feel a small vibration on the back of you neck, really cool. All in all, a great product, but needs minor improvements. If you want great audio and great noise cancellation, this is not the product.

It's so easy to use. I don't have to tilt my head and hold my cell phone to talk, straining my neck. I can have the headphone pick up calls easily and it isn't heavy on my neck. I can listen to music with ease. Love how the ear buds have magnets and won't tangle. Would definitely recommend anyone to use the headphones! !! Thanks Samsung for this product!

Great product, just have some little issues, some can fixed via update, some you'll have to figure out. 1. It needs a carrying case. I know and I get it, you should be wearing it. There are just times when you need to put it away for a while in a backpack or some sort of carrying luggage and you'll have to figure out how to make sure it wont get tangled with something else. A zip lock bag would probably be fine. 2. Volume is really good and really loud once you install the Samsung Level app. And that's the issue, you need the app. What makes it bad is that the app doesnt do anything but configure settings for the earphones. Would be nice for it to actually have more features that aren't available yet with just the normal earbuds. How about letting it remember the equalizer settings for each of the song you configure it to? 3. Ringing sound drove me nuts. No, not the ringer sound for phone calls. The earbuds produce a very loud "ringing" sound randomly when you put the device and earbud volumes at full and enable any of the 3: 3D, Bass, Clarity. What's worse is you will have no clue why it's doing that and the only thing you can do to get rid of the loud sound is to turn it off and on. Of course if you have music playing, it will pause but once you play it again, get your ears ready for the loud ringing sound again as it will be back almost instantly. 4. Color choices could have been better. This item came out with just 2 colors. Yes, just 2. If you have a white Samsung device, you're out of luck. 5. The design is near perfect, just needs some more thoughts. The magnetic earbuds do work but they dont stay aligned to each other. Perhaps a retracting design would have been better. The neckpiece isnt adjustable either so if you're not a fat dude that weighs over 400lbs and no longer have a "neck", expect this thing to loosely hug your neck. On the brightside, it is very lightweight and more comfy to wear than the Gear Circle.