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Customer reviews for Hoover SmartWash+ Automatic Carpet Cleaner for
Hoover SmartWash+ Automatic Carpet Cleaner
4.6 out of 5 stars
stars2,763 ratings2,756 reviews
  1. 5 stars83% (2,281)
  2. 4 stars8% (233)
  3. 3 stars2% (57)
  4. 2 stars2% (56)
  5. 1 star5% (136)
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Aug 25, 2019
Quintel
4 out of 5 stars review

Verified Purchase

Deep clean!

I purchased this carpet cleaner almost a month ago and am very happy with my results. I have lived in my apartment for about 6 years and never had a carpet cleaning. As you could imagine, the high traffic areas were very dark and dirty. I do wish it was a vacuum as well but I simply vacuumed my whole carpet then got down to business! It really got the carpet clean and loved seeing all the dirty water being sucked out of the carpet! So satisfying!! The drying time was short as well. Very much worth the cost!

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Dec 15, 2020
Danwilli112
5 out of 5 stars review

Verified Purchase

Awesome carpet cleaner!!

I had bought this about a month ago and let me tell you, I got rid of the Bissell without hesitation! This drys the carpet so much better and is way easier to use!! I like that it has a separate tank for the solution and how it auto mixes. I wouldn't hesitate to buy it again!

Review from Hoover
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Mar 22, 2020
Brian59
5 out of 5 stars review

Verified Purchase

Does the job of our old commercial unit!

We been using a commercial unit bought off eBay, big and powerful, great until it started breaking and was always too heavy to cart back and forth from our office and home. This system is great for home use and office. Our office and home have 5000 sq ft and this is so much easier to use. Lighter, easier to fill, empty and take upstairs. The Brushes and suction are great as are the hand tools. We are very impressed!

Review from Hoover
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May 11, 2020
MichelleG
5 out of 5 stars review

Verified Purchase

Love this machine!

Easy set up, just click the handle in, fill the water tank and soap dispenser..5 minutes from unpacking the machine to cleaning your carpet or rugs. Cleaning the machine is easy. I have a bad back but was able to use the machine without problem. I was amazed how much pet hair it lifted from my rugs despite the fact I vacuumed 3-4 times before cleaning. I used the "dry only" feature to lift all the water from the rugs and they dried quickly. Very happy with this machine.

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Mar 23, 2020
candee2007
5 out of 5 stars review

Verified Purchase

Love, love this carpet cleaner!

This carpet cleaner is the best at cleaning my carpet than I have ever owned! It picks up even the dirtiest spots where there are spills! It is easy to use with the touch of a button that moves it forward and letting go of it moves it back automatically. With the heatsource integration it pushes out heat to give you the nice clean feeling of it working and drying quickly. I like the pet tool clean up my dog hair as my dogs shed a lot especially rolling around in the carpet. I have always loved Hoover products as they stand by their warranty and high quality built products!

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Aug 24, 2019
Kathy34
3 out of 5 stars review

Verified Purchase

Too Much Water and Solution

Bought this to replace my 25 year old Hoover. I planned to use it for carpeting and to clean my microfiber sectional sofa. While I appreciate how easy it is to usr, how clean it got my carpets, AND it picked up A LOT of pet hair that my Dyson vacuum missed, it puts out waaaaay too much water and solution. With my old Hoover my carpets would be dry in about 2 hours, but with the Smartwash, it took nearly 6 hours for them to dry!! I followed the instructions to the letter using the 'Dry Only' feature and going over the area for several minutes but all it got me was a still mostly wet carpet and a sore shoulder. I did dilute the solution so it would produce less suds which helped solve that problem but I still don't like how much water it puts out causing carpets to be overly wet and for way too long. Also tried it on my sofa, which was the main reason for buying it, but unless the surface is completely flat (like a floor) the water just rolls off because the arms, back, and cushions are rounded. I have had it cleaned professionally in the past but it was so expensive I was really looking forward to being able to do it myself and save a lot of money at the same time.

Review from Hoover
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reply from hooverpwr

The Auto Mix feature precisely mixes and dispenses solution for optimal carpet washing. Fill the Solution Tank with Hoover® Cleaning Solution to the top of the tank (do not add water). For best results, rinse the carpet with clean water only. This will remove suds and residual carpet cleaning solution from your carpets. To Rinse with clean water only, remove the Solution Tank and continue pushing forward to clean and pulling back to dry. For full suction to address extra water and damp carpet it is important that the Dirty Water Tank Lid is securely in place. If misplaced, poor to no suction will result. When your cleaning is complete and you want to reduce the dry time, press the Dry Only button. The Dry Only mode will extract remaining water from your carpet. Continue in this mode until little water is visibly passing through the nozzle. To ensure the upholstery tool is not leaking confirm all connections are securely in place. How to Attach the Hose: Open Hose Connection Port. Insert hose end by inserting FIRMLY into Hose Solution Port How to Attach the Tools: To ensure maximum performance and to protect your carpet, be sure to place the handle in the upright position while using the hose. Placing the handle in the upright position shuts off the FlexForce™ PowerBrushes. We recommend to avoid damage to wood and laminate flooring and avoid potential slipping hazard to move to a hard surface and place unit on an absorbent material (such as a towel) to soak up drips. Thanks, Hayley - Hoover Team

May 14, 2020
KJH1713
5 out of 5 stars review

Verified Purchase

Great Purchase

Our carpets had been neglected for some time and we thought may need replacement. the Hoover SmartWash did a fantastic job cleaning the carpet. The unit is easy to operate and clean up after use. i definitely recommend the Hoover SmartWash carpet cleaner.

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Jun 15, 2021
HappyMom
5 out of 5 stars review

Verified Purchase

Great for pet messes, dries quickly!

We bought this to clean up messes on our carpet from our puppy who is still potty training- it works great! We used the included paws and claws formula, and it got out all the stains and smell. The carpet was completely dry and fresh in just a couple of hours, which was great as we only had to keep him outside for a few hours in the yard while it dried. And now that the smell is gone, he has only had a couple of accidents inside the house!

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Feb 27, 2020
Maggies Review
5 out of 5 stars review

Verified Purchase

Easiest cleaner to use

Bought this to replace my broken one. Very easy to put together and get started right out of the box. I love how easy it is to clean when you are done using it. Very light compared to others even when filled with water. Will recommend to friends and family that are in the marked for a carpet cleaner.

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Aug 10, 2020
KRENE
2 out of 5 stars review

Verified Purchase

Brushes and Auto. Wash

I am sorry but I have been extremely disappointed in my Smartwash, I do not think the brush on the rollers is long enough to get down in the carpet. The automatic wash to me is extremely frustrating it takes forever to go back and forth to get a stain cleaned , if I had know it had that feature I would not have purchased it.I would eliminate this feature going forward on new models.

Review from Hoover
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