Customer reviews for Hoover SmartWash+ Automatic Carpet Cleaner

Customer reviews for Hoover SmartWash+ Automatic Carpet Cleaner for

Hoover SmartWash+ Automatic Carpet Cleaner

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4.6 out of 5 stars

stars2,762 ratings2,755 reviews

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Mar 20, 2026

Danik

5 out of 5 stars review

Verified Purchase

Exceptional machine!!

Best carpet cleaner!! I have cream colored carpet with 2 Dobermans and an English bulldog and let me tell you this gets the every mess out and makes my carpet look like new! I purchased 3 different ones prior to this one and I will never go back to anything else! Hoover please keep making this one!

Review from Hoover

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reply from Hoover Customer Support

Thank you so much for your review! We're thrilled to hear you're enjoying your SmartWash+ Automatic and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!

Jan 20, 2026

Sherbear

5 out of 5 stars review

Verified Purchase

Excellent upgrade

I have had a hoover carpet cleaner for over 20 years, and I had two of the same kind. The last one over 10 years, but it was time for an upgrade. This is an amazing upgrade. It is lightweight, easy to use just like the other ones and really got the carpet clean! I am so glad I made this purchase. I know I will have it for years to come.

Review from Hoover

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reply from Hoover Customer Support

Mar 18, 2026

Sey M

5 out of 5 stars review

Verified Purchase

Just buy it please

Works like magic, moves smoothly on carpets, cleans and changes carpet to quick beauty and clearness.

Review from Hoover

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reply from Hoover Customer Support

Thank you so much for your review! We're thrilled to hear you're enjoying your SmartWash and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!

Dec 25, 2025

Trish R

5 out of 5 stars review

Verified Purchase

A must have

Between my adult children and me, we own three of these machines. They are fantastic. I recommend having one on hand at all times, especially if you have pets and children!

Review from Hoover

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reply from Hoover Customer Support

Thank you so much for your kind words! We're thrilled to hear you're enjoying your SmartWash. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover!

Mar 16, 2026

Electrician

5 out of 5 stars review

Verified Purchase

Great cleaner

Great cleaner, this is my second one first one worked so good we bought another. Worth the money.

Review from Hoover

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Mar 13, 2026

Lynne

4 out of 5 stars review

Verified Purchase

I'd buy again

Gave this 4 stars because the directions are not clear or detailed enough. But the unit works well once you figure out the tanks and making sure you have them on tight.

Review from Hoover

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reply from Hoover Customer Support

Thank you so much for your review! We're thrilled to hear you're enjoying your SmartWash and that it’s working well. Your feedback about the directions is appreciated and will help us improve the user experience. We're glad to have you as part of the SmartWash family. Happy cleaning, and thanks again for choosing SmartWash!

Oct 18, 2025

Katie

4 out of 5 stars review

Verified Purchase

Carpet cleaner

I thought the brushes on the cleaner were fantastic. I used my old cleaner and the pet fur stayed in the carpet. The new one got all the fur out. I had to keep cleaning the machine out from all the hair I was getting. The upholstery attachment was just ok.

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Feb 16, 2026

Karley

4 out of 5 stars review

Verified Purchase

works great!

I like how it automatically knows when to use the cleaner instead of me holding down a button. I also like how you can use the "dry only" option. My only recommendation would be for a longer cord.

Review from Hoover

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reply from Hoover Customer Support

Thank you so much for your review! We’re thrilled to hear you’re enjoying your Hoover Dual PowerMax Pet Wet Vac and that features like the automatic cleaner release and the “dry only” option are meeting your expectations. We also appreciate your suggestion about a longer cord, feedback like this is very valuable to us. Your feedback means a lot to us, and we’re glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!

Sep 3, 2025

Carol

4 out of 5 stars review

Verified Purchase

Good, not great

This Hoover smart wash carpet cleaner does clean the carpets well, however, it does not extract the water well, even though it has a dry only option. Definitely not as good as the older Hoover version was. The carpet takes quite a bit of time to dry; at least 3+ hours.

Review from Hoover

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reply from Hoover Customer Support

Thank you for taking the time to share your feedback regarding your SmartWash+ Automatic Carpet. We will ensure your feedback is forwarded to the appropriate department. ~ Warm Regards, The Hoover Team

Jan 15, 2026

Heather

3 out of 5 stars review

Verified Purchase

Love the hoover but the parts are cheap

I received my hoover and already a part was busted before I was even able to assemble it. it does a good job cleaning but I find it to take more time then my last steam cleaner to get a stain out.

Review from Hoover

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reply from Hoover Customer Support

Thank you for taking the time to share your feedback regarding SmartWash+ Automatic Carpet. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team