First I am not a paid spokeperson for this product. I have a puppy who is a challenge when it comes on where she does her business. I bought other carpet cleaners before, but none like this one. They call it smart because it mixes its own solution to water, it applies solution to the floor when moving forward and vacs it up when you pull back. Plus it has a heating element to heat the water. I was at the point of either finding her a home or getting new carpet. But I ordered this on faith that the infomercial might be 50% correct. It arrrived yesterday and I gave it a go today. This thing has multiple brushes instead of just one. When turned on it doesn't do any dispensing until you move it. A small lighted sign comes on and says washing and when you pull back it goes off and another comes on to say that it is drying. My old one barely sucked up any water but this one pulls at least 85% of what you put down back up. And even though I vaccuum thoroughly before I clean carpets, this one was spitting up hair balls like a cat. Dog hair that was I guess down deep. Within an hour after I cleaned the carpet it was completely dry. Some of the stains I could not get out try after try seem to have gone. Before I could smell dog everwhere I went but now it smells like "fresh linen" which the solution is scented to smell like. All in all, my only personal negative product review of this new Hoover carpet cleaner is that it hasn't been on the market before now. It cut down my cleaning time by at least 50%, the house smells fresh, the carpets although older look new. I would give this a thumbs up 100% if you have a dog, high traffic area or any carpet that needs to be thoroughly cleaned. Sadly I will get a lot of use of this because my little 4 legged wonder is not enjoying the fact that the house doesn't smell like her anymore.....

I have been using a Hoover SmartScrub 50 for about 2 years and it just could not handle the job of cleaning up after my two small dogs. I saw the advertisement for this cleaner and TV and had to try it. It is far superior to any cleaner I have used previously! I really like the dry only feature. Very easy to use, easy to take apart and clean

So, in June I bought this cleaner and was so satisfied! I paid $150 for one 8 years ago that lasted 5 years but I decided to try Bissell, it lasted 2 years and I paid $150 for that one. So I went back with Hoover this year, that said, with my disability this machine was so much better on my back and legs while using it I was SO impressed! Then after about 4 uses and 3 months the belt stripped and the rollers did not work. After a few messages back and forth with Hoover Customer Service, they sent me a new machine when I asked for a belt or 2, because let's face it, this happens and they are responsible as far as design but both design and use can lead to this. I knew I had treated the machine with much care, as I did the one from before that lasted 5 years. So, I was kind of upset but it happens... Hoover was very understanding! I hope that I can get another 5 years out of this machine. **To the Customers - this is a great machine! It cleans better than others I have had but you need to take care of it and keep it clean! **To Hoover - keep up the good work! This is so helpful in my condition! Even though you sent me a new machine (which I am so grateful for) I hope the maintenance issue can be resolved because I would hate for those costs to go to the customer and lessen your status as a Great Company with Great Products at a Great Price!

I bought this about a month ago and must say it is amazing. Far exceeded my expectations when it comes to removing pet stains. I have two older dogs who often have accidents on the carpet/rugs but this smart wash plus automatic carpet cleaner has removed all stains and left the carpet with a clean smell. Wish I had purchased sooner.

I purchased this as I have as older pet with bladder issues. What a great purchase! This machine is easy to operate, fully automatic and easy to clean. No mixing or trying to control the flow of the cleaning product and water. Everything comes apart easily for cleaning and re-assembly.

When I say it cleans it all, it cleans it all. Do not be afraid to tackle any ground in or long term stain. It's about the cleaning solution and the machine. Hoover you have out done yourself, you have found harmony between machine and solution. Thank you thank you thank you! I love this Hoover and thank you for the clean house! P.S. The heating mechanism on that drying cycle. I mean within 30 minutes walk bare foot on clean carpet.

Probably the best one I've owned by far. It's automatic dispensing when moving forward is so efficient and I'm amazed at the cleaning power from such a light-weight unit. I used for both my rugs in the house and the vehicle carpets. My pet doesn't shed a lot but I was amazed at how hair it was able to lift out. Really well engineered and easy to clean, refill and rinse. Wish I had it before. Highly recommend.

I just received this and used it to clean the 3 area rugs in my great room. Two of them came clean beautifully, however, the third had gotten very "dog dirty" and took more work to get it clean. Next time, I may need to use an additional pet product to deep clean this rug.

I have owned a Hoover steam cleaner in the past and it finally died after 17 years, so we had to get another one. This one is pretty good! I like that you don't have to hold a trigger to wash, but I had to go over spots a lot more than in the past. I also love the 3 separate containers for clean, dirty and cleaning solution and clean up was a breeze the front cover pops off easily making it easy to rinse off.

I have a persian rug that I bought when i was in Iraq. It has, had, stains on it that I havent been able to get out for over 10 years. With this carpet cleaner and the oxy stain remover... They're either completely gone or one more treatment away from being gone! I'm thoroughly impressed and satisfied. Thank you Hoover for giving me back the beauty of my persian rug.