I bought this unit several months ago, I had problems with the on/off switch and called customer service, they sent me several ideas to try none worked, they then sent a pickup slip along with a new unit. This really is the best cleaning machine I've ever used! The dual brushes are belt driven and work flawlessly, the auto clean/dry makes it easy to use, the quality is great. The Smartwash cleaned a stain our old unit wouldn't, we put a rug over it two years ago to hide it, thought what would it hurt to try and wow! Can't tell where it was anymore. I would highly recommended this product to anyone and Hoover products, I have used Hoover sweeper and cleaning machines for over 30 years and have always been satisfied

We have had this unit for several weeks and have used it on the carpet in our excersize area. The unit is very easy to use and uses much less water than our old Bissell machine yet seemed to clean even better. The carpet dried in less than 12 hours, we were very pleased..... Thanks

I previously owned another carpet cleaner, probably 5 years ago, but had not used it mainly because it was not convenient to use. So, when I saw this Hoover model advertised, I was very impressed with the compact and easy to use design. Next this you know, I was ordering one!

Just received 2 days ago. I've used it 3 times. It's so easy to use, easier than my vacuum cleaner and picked up sooo much pet hair even after I vacuumed first.Very light and easy to use and that's important since Im 73. Also very easy to clean after using. Can't believe it picked up so much dirt after having my carpet proffesionaly cleaned a couple weeks ago. I love it.

I bought this a few weeks ago and we cleaned our carpets right away. I've used it 3 other times since and have had a number of pieces break already including the solution cap and some of the pieces off the bottom cover. My husband and I have both tried to call customer service a dozen times and sat on hold for way too long and we still haven't spoken to anyone!

Hoover never seems to disappoint with their products at all. I absolutely love my carpet cleaner. I do deep cleaning every spring and fall and it gets my carpets very nice and clean. I've used it a few times for accidental spills and cleans right up. I love my Hoover and recommend them to all my friends and family.

I bought this about a month ago and have already used it to clean my living room carpet. We have had a litter of puppies for the last few weeks and our house smelled like a hamster cage. Cleaning the carpet with my new Hoover not only eliminated the pet odors but revived a lifeless carpet.

I purchased this carpet cleaner back in June of 2020. Today while cleaning up a spill, the machine started making a load squealing noise and the brushes where no longer turning. I assume there is a belt that must be slipping. I got some pretty good use out of it, but I didn't expect it to break this soon.

I had a very large and clunky carpet cleaning machine that I used for years and I hated it! When I moved about 6 months ago most of the floors were hardwood with carpet in the bedrooms. I through out that old machine and took a chance on this Hoover SmartWash unit. I LOVE IT! Easy to use and it does a fantastic job!

The Hoover smart wash worked extremely well I take care of my parents Ages 88 and 93 my mom has dementia and has a hard time making it to the restroom And my dad can't seem to get the food in his mouth for some reason The carpets in the house were absolutely destroyed with black trails from bedrooms to bathrooms I am 55 yrs old I am waiting for a hip replacement so Mobility is very limited and walking with a cane I Purchased the cleaner after seeing a commercial For the Hoover smart wash so I bought one it worked absolutely fantastic I did the entire house 2000 ft² Hopping on one leg and holding on to the machine to stand up Did it with no problem and it dried pretty fast also One of them is almost white the other is Dark rust colored Both of them look like somebody Ran the whole muddy football team through themAnd now the carpet looks new Very happy with the machine