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Customer reviews for Hoover SmartWash+ Automatic Carpet Cleaner for
Hoover SmartWash+ Automatic Carpet Cleaner
4.6 out of 5 stars
stars2,763 ratings2,756 reviews
  1. 5 stars83% (2,281)
  2. 4 stars8% (233)
  3. 3 stars2% (57)
  4. 2 stars2% (56)
  5. 1 star5% (136)
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Showing 261-270 of 2,756 reviews
Apr 20, 2020
Foodiemamma B
5 out of 5 stars review

Verified Purchase

Smart features and cleans well!

I needed to replace my old Hoover steam cleaner after 20 years and after reviewing many different cleaners, I am so glad I found this one. It cleans well as I expect from Hoover, but it's smartly designed to make cleaning the machine after use really easy too! The easy access to the brush rollers is genius. The infomercial says it all and I love my new machine. It's also self-propelled so it's not so heavy to push/pull. And the smaller footprint fits nicely next to my vacuum cleaner. My old machine was stored in the garage.

Review from Hoover
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Apr 22, 2024
Isho
5 out of 5 stars review

Verified Purchase

It works ! The amount of dirt it sucks.

[This review was collected as part of a promotion.] It works ! The amount of dirt it sucks is unbelievable. I would definitely recommend Hoover brand. The steam mop makes a loud noise which I got for free like it's broken so I don't use it but vacuum alone is amazing.

Review from Hoover
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reply from hooverpwr

Thank you for taking the time to share your feedback. We apologize you are having issues with your Steam Mop. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team

Nov 25, 2020
LadiDi
1 out of 5 stars review

Verified Purchase

No Suction - Left all the cleaning in the carpet

I purchased this product in July 2020. The very first time I used it, there was no suction in the beginning. After taking it apart and inspecting for some time (trial and error) it started to suction. It has very good suction when it works!! Tonight I tried to shampoo carpet again, and AGAIN NO SUCTION! I wish I had returned it after the first time.

Review from Hoover
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Jul 20, 2019
Dirtycarpets
5 out of 5 stars review

Verified Purchase

What a helpful tool to have

We bought this unit after reading reviews on a few different models and so glad we did. It does a good job and is easy to use. Only used once and the carpet looks better and you know it's cleaner by what you see when emptying the collection container.

Review from Hoover
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Jun 28, 2019
AngieMN
5 out of 5 stars review

Verified Purchase

One of the best Vacuums for large areas

The vacuum pictured is not the vacuum I am writing a review about. Hoover sent me this link due to one not being available for the model I own. I clean for a living so having a vacuum with the best suction power as possible is a must for me. I not only look for that but I also focus on vacuums that are easy to load/unload and can be in use for long durations. I asked my husband to assist me in researching different vacuum makes and models. I wasn't necessarily looking for a commercial type vacuum but was open to the option. I will admit the process became a little overwhelming so my husband offered to do the "homework". When he sent me the link for the Hoover Shoulder Pro Vac Commercial Model #C2401, I was hesitant due to the fact that I have never used or owned a shoulder vacuum. I was worried about carrying weight around while cleaning. I also didn't feel I would be able to use it in the homes I clean. I did feel it would be perfect for the Commercial Business Offices I clean, if it worked like it claimed. Seeing that we could return the product if we were not satisfied, we decided to purchase it and give it a chance. We have owned this vacuum for over 2 years now( Not sure why I waited to long to write a review) but I will say this is the BEST vacuum I have used for my business. It works on any types of floor, hardwood, carpet, linoleum etc. It includes 4 cleaning tools and 2 metal wands. You can use it to clean walls and ceilings. The fact that the motor is separate from the dome where the debris go was a major selling point for me. Nothing ever gets caught up in the motor so the equipment last a lot longer. It comes with a reusable/ washable cloth liner or you can buy throw away liners. The suction is extremely powerful. It picks up 99% of what is on the area you are vacuuming. I will add it does not pick up paper clips. I clean commercial office buildings and that is one thing it has never and will never pick up. Anything else isn't a problem. The backpack itself is very comfortable on my back and my husbands. He's had back surgery and that's one reason he leaned towards this type of vacuum. I don't feel any pain or fatigue from wearing this vacuum. I have had to wear and use it for 40 minutes at a time. That's another major plus towards this brand and model. They sure made an awesome vacuum when it comes to long term use and not over heating. I am very pleased that we made this purchase and when this vacuum no longer functions, I will definitely purchase from Hoover again.

Review from Hoover
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Sep 2, 2018
SunnyDays
4 out of 5 stars review

Verified Purchase

Great price, great clean

I'm maybe 2 months in and have used it a few times now. It's nice because I tend to be a clutz and drop food on my floors from time to time. My dog doesn't make too much of a mess but he does get a little mud on carpet when it's damp out. Either way, I've been able to clean up all the messes really easily with this vacuum. The only drawback that I can see so far is that it can't suck up large items. But I believe this is common to all such vacuum cleaners in its catergory and isn't too big of a deal (I pick up the big chunks anyway)

Review from Hoover
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Feb 24, 2024
Jody
5 out of 5 stars review

Verified Purchase

Great carpet cleaner

[This review was collected as part of a promotion.] Love the more compact design of this machine. Much lighter than my old one. No button to hold down when spraying the shampoo. All of these are huge pluses for me as I am a senior and have had several stokes. I can use this machine normally as the design and weight are not a problem. Cleans like gang busters, very happy with it.

Review from Hoover
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Aug 12, 2019
Bill1930
5 out of 5 stars review

Verified Purchase

Better than comercial cleaners.

I have had Hoover cleaners for many years but they all leaked water. I finally gave up and went to another brand. then this new one came on the market. I decided to try again. Boy this one is a real good cleaner. It gets stuff out of the carpet the commercial cleaners didnt get out. Leaks a little. cant be helped i guess.

Review from Hoover
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Nov 25, 2024
Jalgirl
5 out of 5 stars review

Verified Purchase

Perfect Home Cleaning Machine

Does a really good job. I used in high traffic areas and was highly pleased. Good for folks with back or standing issues, not heavy and bulky perfect for the person entering mid age or older and can’t manage the heavy industrial machines. This will be a stable in my home for years to come. Love the attachments ease of use and connection to machine and they are older age friendly.

Review from walmart.com
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Jul 5, 2018
Banker Bill
5 out of 5 stars review

Verified Purchase

so much better than the Bissell Pet Pro

I just bought this last week. Used it yesterday to clean about 1000 sq feet of carpet. I washed once and rinsed once. Today my carpet looks amazing. I had a Hoover Platinum Plus cleaner until it died. Hoover replaced it under warranty. But they no long made the cleaner that died. Didn't particularly like the replacement. So I tried a Bissell. I liked it or so I thought. They Bissell left my carpet too wet. So much so it developed a few lumps. I saw the advertisement for this cleaner. Loved the auto mix. Its light weight and easy to use. I cleaned it today. Also a breeze. Not so sure I like the button for dry only. Too often when I needed to go forward I had to hit dry only as to not put down more water. I personally would prefer a trigger to dispense water and solution. I also would recommend a light to show when the water is gone. The Platinum had those if I remember right. I am taking the Bissell back this weekend.

Review from Hoover
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