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Customer reviews for Hoover SmartWash+ Automatic Carpet Cleaner for
Hoover SmartWash+ Automatic Carpet Cleaner
4.6 out of 5 stars
stars2,763 ratings2,756 reviews
  1. 5 stars83% (2,281)
  2. 4 stars8% (233)
  3. 3 stars2% (57)
  4. 2 stars2% (56)
  5. 1 star5% (136)
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Showing 2,661-2,670 of 2,756 reviews
Dec 15, 2021
Bob
2 out of 5 stars review

Leaks all over the place

I love the washer as it does a great job of cleaning the carpets and am amazed at the stuff that our other cleaner left behind. However it is leaking water all over the place and am disappointed with the quality.

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
reply from hooverpwr

Hello Bob, We would like to inquire further about the leaking you are experiencing. Please contact us by email directly at HooverCommunity@ttifloorcare.com. Thank you in advance! The Hoover Team

Sep 1, 2021
Susanne
5 out of 5 stars review

Great floor cleaner

This floor cleaner is super easy to use! It really cleans well too, I'm always surprised by how dirty my rugs actually are when I see the water in the tank! The company has been great to work with too! Very nice and helpful customer service.

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
Apr 12, 2023
T-Bone
5 out of 5 stars review

Exactly what I was looking for

I love it. Being able to use it at my own time when there is spills in my room. I am able to do a room very quick and the carpet dries out within a few hours.

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
Nov 2, 2020
nic20
5 out of 5 stars review

so happy! great customer service.

I had a smartwash for 6months and the engine blew up, I called customer service and without hesitation sent me a new one. they sent me on that happens to be my favorite color! I waited about 2 weeks and it has arrived, very pleased!!!

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
Dec 19, 2023
Kita
3 out of 5 stars review

Water pouring out, floor soaked & water not sucking up

Reading over some of the comments, noticed someone had the same issue as me. Which was water pouring out & not sucking back up in carpet cleaner. Floor soaked

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
Apr 20, 2020
Lanny
4 out of 5 stars review

Hoover Smart Wash Carpet Cleaner

I've had a lot of brand name shampooers and for the price of this one which was way less then the others i've had I can say this is the best. Easy smooth and though it looks heavy it isn't when you use it it glides on the floor.

Review from walmart.com
Helpful?6HV0BQRYPLC916860058970
Aug 7, 2021
Still looking
5 out of 5 stars review

I loved this product, but........

This carpet cleaner is absolutely awesome doing the job!! But it could not hold up to long usage. I wanted something that was small, light, and worked great. It is all that!! I just needs to sturdier. Still looking

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
May 19, 2020
none
5 out of 5 stars review

Awesome

This is easy to use. I love the satisfaction of seeing it work. Easy to clean. Light enough for anyone really to use. I’m so happy with it!! Mom of 2 boys and a puppy with an acre of dirt and fun lol

Review from walmart.com
Helpful?6HV0BQRYPLC916860058970
Jun 24, 2020
Missy
5 out of 5 stars review

The Hoover smart wash cleaner works great on low to medium pile carpet. It?s easy to assemble. I really like the extra dry feature. The attachments come in their own carry bag. I have an use the attachments yet.

Review from walmart.com
Helpful?6HV0BQRYPLC916860058970
Nov 29, 2024
Me
1 out of 5 stars review

Trash

We used this thing one time after I brought it and it stop dispensing water. Its out of warranty. Never again. No one can figure out what is wrong with it.

Review from Hoover
Helpful?6HV0BQRYPLC916860058970
reply from hooverpwr

Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash Automatic Carpet Cleaner that has a 5 year warranty. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team