Okay I bought this cleaner during Covid but I never took it out of the box because I had so much going on in my life. Then I got sick and spent time in the hospital and now I’m beginning to feel a little better I decided to open and use this product because my carpet needs cleaning desperately. First I cleaned an area rug and it looked brand new so I tried my family room and the carpet is beautiful. The cleaner is easy to use and the water was disgustingly dirty so I know that it works. Now I’m on to other floors in the house! I hate that I waited so long to use it!

We’ve owned a few carpet cleaners over the past 22 year’s, but this one by far has got to be THE BEST CARPET CLEANER we’ve ever owned. No guess work with the cleaning solution, or holding down a button to wash. It pulled up more dirty water than the other ones, making the carpet dry even faster. The rooms smell and look AMAZING! So happy I bought the Hoover Smart Wash Carpet Cleaner!!!

Works very well. I like that it has a dry only so I can clean up spilled coffee etc then wash the carpet with the cleaning solution. I also like that I can go back over my carpets to just dry them even more. I like the long hose for upholstery and the tools work great. So far the SmartWash is working great. It is easy to use and easy to clean.

I borrowed this carpet cleaner, along with a WindTunnel vacuum, from a friend to do some deep cleaning throughout the house after several months of the whole family experience various illnesses. My carpets have honestly never felt so clean and soft after giving them a good washing with this. I have a husband who works two jobs (manufacturing & fast food), a rambunctious two-year-old, and a cat. Dirt and oils get tracked home, food and drinks get spilled, hair and various gross bodily fluids are inevitable.. However, my carpets look and feel practically brand new now. I'm in love and am wanting to get one of my own so I can do more regular deep cleanings.

Lasted 2 weeks before belt broke. Machine had excellent suction and so easy to move but whomever the engineering genius that designed a machine with a belt that broke quickly and then wasn't easily accessible, should have to repair every single returned machine so he/she may understand a customers' perspective. It's absolutely ridiculous! And then of course, there are no schematics anywhere online showing where the belt placement might be or how you may or may not be able to replace it. Not even one YouTube video. I have purchased Hoover products over 20 years now. I most definitely will not purchase another of these machines and will seriously have to consider purchasing any Hoover machine if this is their idea of acceptable. Had to go out and purchase a different brand since I need a machine and don't have the option of waiting for another to be shipped. I wouldn't have purchased if I didn't need it. I wish anyone luck who purchases one of these. Don't bother trying to replace the belt either. I would give "0" stars if at all possible.

This machine expected all my expectation. I used it today, and if you are able to see my dining room carpet before and after, you would also be highly impressed like I am. This carpet cleaner is full of convenience, but it is so simple to use. You fill water in the tank, you add shampoo to another tank, and there you go. You push it, you pull it, that's all you have to do. And it is not heavy at all. I love the light indicators. The WASH light lights up when you push, the DRY light lights up when you pull. It is pretty cool in the way that it seems to have great technology but it is so simple to use. I am freak out with new technologies, new devices and new tools that seem so complicated to use, but this carpet cleaner is very simple, instruction is clear; nothing confused me. Results are wonderful; better than I expected. I love this machine. I would recommend it 200%.

OMG!!! We have a pet that has accidents in the house and unfortunately sometimes the accidents stains the carpet. I also have a couple coffee stains in the carpet because if I'm being honest I'm a clutz..well today I decided to bite the bullet and run to Walmart to purchase a carpet scrubber. This was the only scrubber left. I'm assuming people are buying them like crazy due to panic cleaning from coronavirus...anyways...I'm embarrassed to have company over because our house probably has a smell that we've become used to due to gross carpets. The excitement got the best of me and I decided to try this out on a coffee stain and my jaw dropped to the floor. I kid you not! One swipe people!! One swipe and the coffee stain was GONE!!! Ive used several different brands of carpet scrubbers and have always had to pre scrub the floor by hand then take the carpet scrubbers over the spot several times to release stains...this thing completely lifted the stain with only one swipe!!! I'm so excited! Our house is starting to look nice now and we don't have to drop thousands of dollars on new carpeting! I am beyond impressed!! I'm also dumb founded by the technology! This thing is so smart! I am in love! Quit hesitating and buy it!

My favorite feature of this machine was the dry feature. My house is designed without hallways, so being able to walk on carpets as soon as possible is so helpful. The shampooer cleaned very well, wasn't too noisy, and was easy to use. My 12 year old granddaughter took a turn at using it, because she thought it was fun to use. I wouldn't go that far, but it was easy. I won't be putting off cleaning the carpets now that I have the SmartWash.

This shampooer is AMAZING!! It works great! I love the auto dispense and how you can switch to dry only to dry for longer. I saw a significant difference in my carpets after using it. I also have 3 cats and 2 dogs and it literally removed all animal smells from the carpets as well. Highly recommend.

I got this today for my birthday and let me tell you it is the best present ever. It literally works like a vacuum no triggers to pull easy to empty easy to fill love the dry only feature as well as the water Rinse feature being so easy I've owned several shampooers and this by far is the best one that I've had yet. Thank you Hoover for finally coming up with something that's easy to use works great even with pet hair.