I had this cleaner and loved it; nicest carpet cleaner I ever used and did a great job. I generally clean carpets once a year and the second year I was almost finished when the belt broke. There is no way to replace the belt yourself. It has to be sent back to the factory. Shipping and repair would probably be as much as buying a new one. That is a bummer.

I bought this about a month ago and this is by far the best rug cleaner I've ever had it has my carpets looking new does a really great job and this rug cleaner has auto clean motion sensing design also has auto mix and dispenses solution for optimal cleaning and auto dry which I love because it days my carpets pretty fast and it's just all around nice rug cleaner

I have always been a diehard Bissell fan and always believed that Bissell made the best carpet cleaners. As of late I have not been a fan of Hoover until I bought this carpet cleaner the other day. I am not kidding, this smart wash system is far and above anything that Bissel offers including the big green yes the big huge green one the commercial one they offer. I have owned the big green and of course it cleans well but it's extremely heavy and the performance of the smart wash is equal to or exceeds that of the big green. This Hoover is far and above the best carpet cleaner I've ever used and it's actually very well-made . I wish I could somehow get some free products from Hoover to try because I've always been a vacuum fanatic since I was a child and would love to test new items!

I've owned several carpet cleaners and this is the only one that has broken within the first year. I don't have much carpet so it's wasn't high utilized. The manual and online support is of no help. Good machine if you want to invest in a new one yearly.

This carpet cleaning machine is the truth. It cleans as well as a professional cleaning service. It’s a must have if you have carpets in your home.Why pay for someone to clean your carpets? Do it your self. Save your hard earned money. I’ve already sold 5 to family members and they are all so pleased

I got this today for my birthday and let me tell you it is the best present ever. It literally works like a vacuum no triggers to pull easy to empty easy to fill love the dry only feature as well as the water Rinse feature being so easy I've owned several shampooers and this by far is the best one that I've had yet. Thank you Hoover for finally coming up with something that's easy to use works great even with pet hair.

This product cleans GREAT. However, on 5th use, it's leaking solution down the back onto the power cord, and all over the floor. A sudsy mess. I'm extremely disappointed with this. I bought a "quality" product that is failing. It's essentially brand new. What gives??!

I really like this carpet cleaner, but I am still on the fence about how I feel about the "smart" function of it. I wish there was an option to control how much solution you can disperse. You can dry it extra if you want, but can not control how much it puts out. It does a good job though I feel like.

I borrowed this carpet cleaner, along with a WindTunnel vacuum, from a friend to do some deep cleaning throughout the house after several months of the whole family experience various illnesses. My carpets have honestly never felt so clean and soft after giving them a good washing with this. I have a husband who works two jobs (manufacturing & fast food), a rambunctious two-year-old, and a cat. Dirt and oils get tracked home, food and drinks get spilled, hair and various gross bodily fluids are inevitable.. However, my carpets look and feel practically brand new now. I'm in love and am wanting to get one of my own so I can do more regular deep cleanings.

Loving this product. This is a replacement cleaner because my other hoover "ON" button stopped holding. This new machine is so easy to use. No extra spray buttons to hold. forward to clean, back to dry. simple. After use clean up is Amazing. The cover for the brushes just comes off and the wheels/brushes come out for easy rinse and clean up (all that dog hair that the first vaccum didnt get, the cleaner picks up). It also does a great job on cleaning the carpets.