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Customer reviews for Hoover SmartWash+ Automatic Carpet Cleaner for
Hoover SmartWash+ Automatic Carpet Cleaner
4.6 out of 5 stars
stars2,763 ratings2,756 reviews
  1. 5 stars83% (2,281)
  2. 4 stars8% (233)
  3. 3 stars2% (57)
  4. 2 stars2% (56)
  5. 1 star5% (136)
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Jun 29, 2021
Jen
5 out of 5 stars review

Just Wow!

I had a carpet cleaner that left me with still dirty, wet and somewhat soapy area rugs. I got the Hoover smartwash+ and not only was it cleaned, but it was dry enough to walk on immediately after cleaning! I had just used the old cleaner 2 weeks prior to getting the new one. I was amazed at how much filth came out! I highly recommend the Hoover Smartwatch+ for all your carpets!

Review from Hoover
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Jun 4, 2021
Shampoo Daddy
5 out of 5 stars review

HIGHLY RECOMMEND SMARTY

Day 1, better than expected. Easy to assemble, even easier to use. Fill first tank with warm water, fill 2nd with shampoo, turn on, push forward to dispense, pull back to retrieve. Auto mix and auto dispense of shampoo. Dirty tank gets full, you dump it. EZPZ!! Super powerful motor. Buy it, you won't be disappointed.

Review from Hoover
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Sep 28, 2019
JLayton
5 out of 5 stars review

Love this cleaner!

My kids have done a number on my off-white carpeting, and this machine has handled all their messes just as well as the big cleaner I've rented from the home renovation stores! I highly recommend this carpet cleaner! Plus, it automatically pulls up the water when you go in reverse!!

Review from Hoover
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Jun 15, 2020
Ayancy
4 out of 5 stars review

Easy to use and removes the guess worm of trigger!

This is amazing and extremely easy to use! Suction is amazing and not having to trigger the water or cleaning agent makes it extremely easy to use. To guess work. You do have to keep it going forward for it to wash. I'd you go too slow it confuses it and starts drying. Once you get the rythmn of how fast/slow you need to go then it becomes easier so just be patient and figure out the speed that works for you.

Review from walmart.com
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Mar 29, 2021
The Mom
4 out of 5 stars review

One of the better carpet washers!

The SmartWash model that I received is easy to use and seems to do a nice job. I especially like how easy it is to assemble and use. It's performance is much better than the other brands I've used. I would recommend buying the warranty if available. I do not usually buy them but based on my experience, you may use it. Hoover has stood behind my purchase well though.

Review from Hoover
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May 17, 2020
Lee
5 out of 5 stars review

Get It

I bought this because I don't like the idea of using a machine that 'x' amount of people have used. I have bad allergies and carpets are the enemy. I did a ton of research and settled on this model, so here we are. This thing is super cool! The 3 separate tanks makes operation simple and clean up a breeze. I like the clean forward dry reverse function; no need for triggers or buttons. One small quirk (same as my smart vacuum) if you move forward too slowly, itll have a slight delay in clean/dry. This does have the hose with attachments to do stairs or spot treat areas. As far as it being loud or whatnot, I cant say its bad or worse than another brand/model. At the end of the day, this thing is a worthy investment.

Review from walmart.com
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Apr 3, 2018
Newgurlfv
4 out of 5 stars review

Love it

I've been looking to buy a carpet cleaner for a while and had done research to find the one that would work best for my needs and I was lucky enough to have the chance to review this one :) The cleaner is built very well and sturdy. I find it succions and cleans the carpet very well. I did notice it puts a lot of water down so it takes longer to dry. It is very easy to use and clean out. I also like that its not too heavy to move around, which is great. I would recommend this vacuum for the day to day cleaning and spring cleaning.

Review from Hoover
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reply from hooverpwr

Hi Newgurlfv! Thanks for the feedback and great to hear your enjoying your new Smart Wash! We have a small suggestion to help prevent saturated carpets. After cleaning, you can set your Smart Wash to "dry mode" by pushing the "Dry Only" mode button located on the left hand side where the handle meets the body. (visual illustration available on page 12 of your manual). Hope this helps!

Dec 27, 2020
Noddy
1 out of 5 stars review

Don't buy this - be warned - on 2nd use the water just keeps

On my second use - no matter the dry or wash direction the water won't stop coming out the bottom nozzle even when not in use or turned on - such a bad design - it can still be used but for the dry mode I have to take out the clean water tank!!! So many other facing this issue, obviously its a deign issue

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Dec 24, 2019
marshade7bd
5 out of 5 stars review

I have many Hoover floor cleaners. One for each level in my

I have many Hoover floor cleaners. One for each level in my home. One of my go to household brands. This helps keep my home fresh. I trust the brand with my family. I know it will not harm us or my home....and it will do what it is made to do...I would buy it and recommend it to all families.

Review from Hoover
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Apr 4, 2022
Unhappy Gram
4 out of 5 stars review

No Repair Parts!

I use this product at my home as we have a very active dog. It has done a great job cleaning until about 3 months ago when all the water came gushing out of the clean water tank (thank God it was clean water)! Turns out the Black Rubber Seal had dissentigrated - literally came apart in pieces! I have tried to find another seal but no one has one. When I finally got through to Hoover Customer Service -after trying many times- the representative ultimately told me I would need to purchase a New Clean Water Tank! GUESS THEY NEED TO TRAIN THEIR CUSTOMER SERVICE REPS BETTER!!!! MAYBE HOOVER DOESN'T CARE ABOUT THEIR CUSTOMERS!!!! Plastic and Rubber wear out ....Make replacement parts so you have happier customers or lower your prices so if a part breaks we can afford to throw it away and purchase a new one!

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