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Customer reviews for Cuisinart Griddler Grill & Panini Press for
Cuisinart Griddler Grill & Panini Press
4.5 out of 5 stars
stars
135 ratings132 reviews
  1. 5 stars73% (99)
  2. 4 stars16% (22)
  3. 3 stars5% (7)
  4. 2 stars2% (3)
  5. 1 star3% (4)

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Showing 1-10 of 132 reviews
Sep 14, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

1/4 lb. long hot dogs don't fit.

[This review was collected as part of a promotion.] 'Large' long 1/4 lb hot dogs don't fit--longer than grill. Can't turn sideways-they pop out. Suggestions?

Review from cuisinart.com
Helpful?4WGOSB9TUJOP16810269047
Mar 4, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great products are always great products!!

Life is too short to settle for something that will make you regret buying it over the years. That's why I re evaluated what I really wanted in a sandwich press. I found the Cuisinart Griddler to have everything I looked for in a sandwich press. When I received it, I was so excited to cook my first sandwich on it. Came out perfect the first time!! So I got a little daring and tried a steak in it. Came out perfect!! I could not ask for any product better than this one. I looked around my kitchen and realized I have a lot of Cuisinart products. What a coincidence, I don't think so. Great products are always great products!

Review from cuisinart.com
Helpful?4WGOSB9TUJOP16810269047
Aug 29, 2026
Reviewer name: Wahine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing

[This review was collected as part of a promotion.] This has been an easy product to use. My favorite part is how easy it is to clean.

Review from cuisinart.com
Helpful?4WGOSB9TUJOP16810269047
May 4, 2026
Reviewer name: D Hoff
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love It!

I've owned other panini presses but this one out performs others. The ease of cleaning is a plus!

Review from cuisinart.com
Helpful?4WGOSB9TUJOP16810269047
Mar 31, 2018
Reviewer name: esp18
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Functional best value grill

Very happy with this indoor grill, sturdy, does the job, I cook mostly meat and fish, panini, taste good, easy to clean, no smoke, perfect size, not big , not small, it fits on my counter, easy to store when not in use, it does not take up much space.

Review from cuisinart.com
Helpful?4WGOSB9TUJOP16810269047
Sep 30, 2026
Reviewer name: Gus62
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good, but…

[This review was collected as part of a promotion.] The panini press works well, but the sandwiches tend to slide out while pressing. I think that is an opportunity for improvement, perhaps by adding a feature that increases friction to help keep the sandwiches in place.

Review from cuisinart.com
Helpful?4WGOSB9TUJOP16810269047
Oct 13, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great cooking on the panini press.

[This review was collected as part of a promotion.] Love the Panini press. I bought to replace a competitive product.

Review from cuisinart.com
Helpful?4WGOSB9TUJOP16810269047
Sep 15, 2026
Reviewer name: Ted T
3 out of 5 stars
3 out of 5 stars review

Great concept, needs some refining.

We bought this grill 2 weeks ago. During our move to a new location, we tossed out our gas grill. This is our "grill" until we get a new gas grill. After some fussing and stretching of the spring cable guard on the back, we were able to get the plates to fold flat. We learned that after we tried grilling the first time. This may be a quality issue? It didn't work correctly right out of the box. Everything else worked fine, and do like the removable plates. Whomever manufactures this or distributes this should take a random one and put it to use. Best way to learn what obstacles consumers run into. Very good product, but could use some "consumer insight" and improvement.

Review from cuisinart.com
Helpful?4WGOSB9TUJOP16810269047
reply from Cuisinart

Thank you for sharing your experience with the grill. We're pleased to hear that, once adjusted, the unit performed well and that you are enjoying the removable plates and overall grilling experience. Regarding the plates not folding flat initially, we recommend ensuring that the hinge area is free of any packing materials or obstructions, as this may affect movement out of the box. Thank you for your thoughtful feedback, which has been documented and shared with our team as we continue to improve our products and consumer experience.

Oct 4, 2026
Reviewer name: Stomp
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

A disappointment.

I bought this panini press thinking tha it was going to be like my old one, not even close.

Review from cuisinart.com
Helpful?4WGOSB9TUJOP16810269047
Mar 29, 2026
Reviewer name: fcolon
2 out of 5 stars
2 out of 5 stars review

Does not toast nor grill

I bought the GR-11 5 days ago, and it heats up but does not toast. The top plate heats much less than the bottom plate. I had a grilled cheese in the grill for 20 minutes and it just warmed it but did not toast, Will be returning it.

Review from cuisinart.com
Helpful?4WGOSB9TUJOP16810269047
reply from Cuisinart

Thank you for sharing your experience with the Griddler® Grill & Panini Press (GR‑11NAS), and we’re sorry to hear it did not perform as expected. Proper toasting requires even contact between both plates, so we recommend ensuring the unit is fully preheated, the top plate is properly secured, and the food thickness allows the top plate to make consistent contact. Our Consumer Assistance Center is available at 1‑800‑726‑0190. Thank you for your feedback, as it helps us improve the performance and design of future models.