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Customer reviews for TCL 65" Class QM63K Series QD-Mini LED Smart TV for
TCL 65" Class QM63K Series QD-Mini LED Smart TV
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4.4 out of 5 stars
stars46 ratings46 reviews
  1. 5 stars78% (36)
  2. 4 stars2% (1)
  3. 3 stars9% (4)
  4. 2 stars2% (1)
  5. 1 star9% (4)

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Showing 11-20 of 46 reviews
Dec 2, 2025
AD19
5 out of 5 stars review

Great support.

[This review was collected as part of a promotion.] I bought the TCL TV . Call customer service for registration. Customer service Rep Pam helped me with the registration. She was knowledgeable. Guide me through step by step. She was very helpful.

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
Dec 27, 2025
Ken54
5 out of 5 stars review

Nice 75 inch TV

[This review was collected as part of a promotion.] I bought this a month ago. My basement theatre is now complete. Great picture and many added features make this a welcome addition to our home and at a good price point. This is my second TCL

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi Ken54, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL again to be part of your family! Thank you, TCL Customer Support

Oct 12, 2025
Mama
5 out of 5 stars review

Dad

[This review was collected as part of a promotion.] She's great 😃 kids don't complain cartoons all day and when dancing comes excellent rewatch memories

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi Mama, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Jul 8, 2025
Oldmama
5 out of 5 stars review

Beautiful color

[This review was collected as part of a promotion.] My husband just received this as a birthday present after our last tv picture tube quit. It has beautiful color. Pairing with our xFinity remote was challenging, but Andy on the support line solved the problem and everything is working perfectly. Can not wait for football season.

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi Oldmama, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, TCL Customer Support

Jun 20, 2025
Anonymous
4 out of 5 stars review

FALSE ADVERTISEMENT

TV is advertised as “144Hz Native Refresh Rate”. Specifications states Panel Refresh Rate is 120Hz and Variable Refresh Rate up to 144Hz. So the TV is 120Hz Native Refresh Rate. With VRR TV can input up to 144Hz but can only display 120Hz. Otherwise TV is great.

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi IsoSmith, Thanks for bringing this to our attention! Our website had an error that's being corrected. To clarify: TCL QM6K and above feature a 144Hz native panel refresh rate, meaning the hardware can accept and display 144Hz signals, especially useful for PC VRR gaming. However, most non-gaming content (movies, TV, consoles) maxes out at 120Hz or below, which is why specs also mention 120Hz. But rest assured, the panel is fully capable of 144Hz performance. We appreciate your review and are glad you're enjoying the TV! Thank you, TCL Customer Support

Sep 7, 2025
CobraRG
5 out of 5 stars review

Don't miss out!

[This review was collected as part of a promotion.] Was contemplating this brand as I am strictly Samsung products only. Couldn't pass up the deal and glad I didn't. The TCL QM6K is way beyond my Samsung QN90D and I paid way more money for the Samsung too. The QM6K changed the way I look at hi end TV's. Everything is way more clear, deep, sharp, etc. From now on I'm team TCL.

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi CobraRG, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, TCL Customer Support

Mar 23, 2026
nvita shield pro
3 out of 5 stars review

Poor interface with nvita shield pro

The tv picture is great. Unfortunately, the hdmi interface with nvita shield is poor.

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi nvita shield pro, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, TCL Customer Support

Sep 28, 2025
Bubba Gump
3 out of 5 stars review

Meh 🫤

Product sounds good but the 1 and 2 star ratings give me pause. What was the resolution by the company in these cases?

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi Bubba Gump, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support

Sep 24, 2025
Irma616
5 out of 5 stars review

Great Screen, incredible sound.

[This review was collected as part of a promotion.] I love the size of the TV. Finally I can see the picture with my weary eyes. Sound is incredible.

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi Irma616, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, TCL Customer Support

Dec 3, 2025
Anonymous
5 out of 5 stars review

Good support

[This review was collected as part of a promotion.] Customer support was great. Pam super.Enjoy talking to a real person.

Review from tcl.com
Helpful?2LKK18X8K88M16809001824