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Customer reviews for TCL 65" Class QM63K Series QD-Mini LED Smart TV for
TCL 65" Class QM63K Series QD-Mini LED Smart TV
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4.4 out of 5 stars
stars
48 ratings48 reviews
  1. 5 stars79% (38)
  2. 4 stars2% (1)
  3. 3 stars8% (4)
  4. 2 stars2% (1)
  5. 1 star8% (4)

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Showing 31-40 of 48 reviews
Apr 17, 2025
JD666
2 out of 5 stars review

Letdown DON'T fall for the hype

[This review was collected as part of a promotion.] First off i ordered a new tv but was sent a open tv no screen protection film just top and bottom strofoam witch left marks on the back since there was no plastic wrap on around the tv. Picture is ok a bit dark for mini led but got the settings set as best as it can be. Don't expect much from the "so called" subwoofers that do not offer hardly any bass at all but it will cause the cheap plastic back of the tv to rattle you get what you pay for after all the youtube hype for this tv it is kinda a big letdown.

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi JD666, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support

Feb 26, 2025
Anonymous
5 out of 5 stars review

Great features.

[This review was collected as part of a promotion.] The TCL TV Qm6k truly stands out as an impressive piece of home entertainment technology. Its vivid 4K display brings colors to life, delivering deep blacks and brilliant hues that enhance every scene—whether you’re enjoying blockbuster movies or the latest sports action. The smart interface is both intuitive and responsive, making it effortless to stream your favorite shows and movies. Additionally, the sleek, modern design fits beautifully into any living space, while the built-in sound system offers clear, immersive audio. Overall, the TCL Qm6k is a perfect blend of stunning visuals, smart functionality, and elegant design, making it an amazing choice for anyone looking to elevate their viewing experience.

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi Alberto, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Jul 8, 2025
Oldmama
5 out of 5 stars review

Beautiful color

[This review was collected as part of a promotion.] My husband just received this as a birthday present after our last tv picture tube quit. It has beautiful color. Pairing with our xFinity remote was challenging, but Andy on the support line solved the problem and everything is working perfectly. Can not wait for football season.

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi Oldmama, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, TCL Customer Support

Oct 28, 2025
Shazzam15
5 out of 5 stars review

New tv!

Just bought this today and was very thankful for the Ran from the help center!!

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi Shazzam15, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Oct 15, 2025
Barbara13
5 out of 5 stars review

Geat feature

Shy was an excellent coach in getting me through the process. Patient and easy to understand.

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi Barbara13, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Oct 14, 2025
Barry 77
5 out of 5 stars review

troubleshooting service

Shy did an excellent job in troubleshooting a remote control issue (would not rewind or go forward)

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi Barry 77, We appreciate your thoughtful feedback! We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Sep 26, 2025
3356
5 out of 5 stars review

Cherie, was very helpful and did a great job getting my sound bar to work.

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi 3356, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Sep 24, 2025
Pete4
5 out of 5 stars review

Service

Shy answered all my questions and got my TV working. Thanks so much.555

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi Pete4, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Oct 7, 2025
Loopy1
5 out of 5 stars review

Patricia

Patricia was so helpful, patient and professional. She solved my issue.

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi Loopy1, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

May 27, 2025
Russ1
3 out of 5 stars review

Where is the detailed user manual? Not in box!

75" version bought this week Memorial Day sales....alll is good so far, but WHERE CAN WE FIND the detailed MANUAL?!! Not visible anywhere I've looked,.

Review from tcl.com
Helpful?2LKK18X8K88M16809001824
reply from Alison TCL Customer Support

Hi Russ1, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support