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Customer reviews for Defender AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System with 6 Metal Cameras 1TB HDD for
Defender AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System with 6 Metal Cameras 1TB HDD
4.6 out of 5 stars
stars86 ratings86 reviews
  1. 5 stars67% (58)
  2. 4 stars31% (27)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star1% (1)

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Showing 71-80 of 86 reviews
Apr 1, 2022
BettyK
4 out of 5 stars review

Best Image we ever had

The daytime images are crystal clear and detailed. The night vision is very good close to the house but a bit blurry farther away. That's the same as most other systems. The motion detectors are very sensitive. We had a good laugh because the alarm would go off for our backyard saying a human was detected. It ended up being our smoker with the cover flapping in the wind. After moving it a little, everything was fine. The app works well and you can handle most of the NVR functionality from it. The only thing we miss is 2-way sound cameras. We would have used those in place of the 2 pointing at our doors. We would recommend this system to anyone wanting good day & night coverage for your home or business.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender Cameras

Hi BettyK! We appreciate you taking the time to leave this amazing review! We are thrilled to see you are enjoying the clear 4K resolution and the great Empowerment app features. We are so grateful for your kind words. Thanks for sharing your review with us and the Defender community. Yvonne M. | Defender Customer Experience Expert

Jan 5, 2023
Madonna1
5 out of 5 stars review

It's a great product for a great price.

I purchased a couple months back and I got to tell you it's a great product. It's relatively user friendly. The only downside is customer service which I understand and respect and hopefully that will change the staff is good at getting back to you ASAP when confronted with an issue..

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello Madonna, Thank you for your wonderful review. We are thrilled to hear you love the system. We are thrilled to hear you love the system. Please reach out if there is anything we can assist you with. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

Dec 13, 2023
Rod Z
4 out of 5 stars review

Install and set up was easy. Running wires in the attic is a challenge but would be for any brand. Recommend that you test all equipment and then pull wires and mount cameras. Note for possible improvement would be to use a better quality adjustment screws. They strip out very easily. Suggest using a high quality torx head screw. Had a problem with a couple of the cameras going offline, not sure why. I rebooted the NVR and they all reconnected. I had Lorex cameras for many years and I believe these are better quality and set up was much easier.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Apr 4, 2022
EvoM
5 out of 5 stars review

Great POE system

The Sentinel system is exactly what I have been looking for! We loved the easy set up with 1 cable for footage and power! We didn't have to worry about power adapters or power bars. The great 4k resolution with motion detection is awesome! I have 1 camera in the backyard to check what critters that may be running by after the winter thaw!

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender Cameras

Hi EvoM! Thank you for your review! Please make sure to share any Defender moments on our site! We are always looking for candid views from our Defender community! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Nov 24, 2023
KevinS
5 out of 5 stars review

2 systems installed - happy customers!

We had 2, 16 camera systems installed in our business. They replaced our older system. The installation of the cameras was quite simple and the set up took little time. From a security perspective, we are pleased with the high quality of the video/feed and in reviewing past recordings, we found it easy to go back and find specific dates for review. Over the years we have had three systems and following our research, we are certainly pleased with the Sentinel Defender camera systems.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Aug 1, 2023
Nancy S
5 out of 5 stars review

The Defender System in A Medical Centre

The Defender Alarm System is AWESOME!!! The cameras now clearly monitor our hallways. We previously had major issues with students running up & down our hallways. The cameras recorded very clear & distinct photos that were given to the local high school. Problem solved!! The pictures on the monitor alert our staff when there is activity in the office. We love our system and Our staff are feeling very secure & safe. Patient & staff safety are Our #1 concern. ‘Wish We had installed The Defender System before. It’s very user friendly & We can observe any movement from across the room. Recently the hydro was out (4hrs) the emergency lighting allowed Our office to carry on as usual. Less stress, NO more worries! Thank YOU Defenders!

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello Nancy, Thank you for your five-star review. We're thrilled to hear that your patience and staff are safe, and you are able to monitor the system. We're so happy to hear that this has not only kept you guys safe but allowed you to ensure that you have less stress, and no more worries. Thank you so much for choosing Defender and for sharing your story with us. Best Regards, Amanda M | Defender Customer Experience Supervisor

Oct 5, 2023
Bing L
4 out of 5 stars review

Nice Camera System

Giving it 4 stars because it is a good system with nice quality cameras but: 1. It came with a faulty Cat5e cable, it has power but no connection is detected. 2. The human body alarm is faulty when camera is set on an angle, I have one installed at my porch area and it keeps thinking the tree or even my front door mat is a human body.. 3. The night vision light can be a bit annoying sometimes, I don't think I've found a promising solution to have it turned off completely or not that sensitive.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Jul 31, 2024
JudyW
5 out of 5 stars review

A great system to start with or to upgrade to!

We've used Defender systems for many years and run a number of their systems and devices. We recently updated to the Defender 4K Sentinel POE system and pleased to have done so! The setup was simple, well documented, great image quality, ease of updates and love the functionality coupled with the Defender Empower App, that we use on both IOS and Android devices.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Jan 5, 2025
Garrett G
5 out of 5 stars review

24/7 recording with very clear images

I bought this system 3 months ago and have enjoyed using it. The image is very clear and the 24/7 recording is great to capture any activities. The ability to zoom and audio are great features.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Apr 3, 2022
DaveH
4 out of 5 stars review

Good system, needs some upgrades

Have had the system for a month or so and has done a good job recording. It is supposed to have sound, but I have not been able to hear any on video playback (may have missed a setting tho) Perfect for my outbuildings.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender Cameras

Hi Dave! We would love to help you get the most out of your 4K Sentinel Ultra HD Wired 4 Channel NVR Security System with 4 Cameras. Please make sure that sound has been enabled for each channel. We are always happy to help through live chat or email! Our customer feedback is what matters most to us here at Defender! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert