After several weeks of research I decided to replace my old battery powered security cameras with Defender. I was tired of changing batteries and also wanted to have a system that used POE, 24/7 recording, 4K resolution and color night vision. When I received the system I connected everything and proceeded with the set up. System is very easy to set up right out of the box. Then came the challenging part of running wires in the attic and dropping them down the wall to my office where I set up the NVR and Monitor. After getting the wiring pulled the camera mounting was easy. Once done , I connected everything in my office and has been working great. One recommendation would be that the design engineers think about upgrading the adjustment screws to a torx head high quality screw. The phillips head screws are subject to stripping so just a suggestion. App works great and is easy to use.

You changed your hookup technology, this new system can't be run in parallel with my previous Defender system. That's of little consequence, I'll run them side by side, but it wouldn't have been nice to have had a certain consistency. Regardless, I'm a kern patron of your technology, and will be buying more as my business grows.

Delivery was on time and nicely packaged.. I have not installed the units yet as I am still taking down my exciting security system, The only issue I would change is the massive weather guards that is on each camera input wire, when installing them on a wall or bulkhead you are forced to drill a 3/4" or larger hole just to get the wire through.. This is a major hole and takes a good sized drill leaving wall damage. The only option is having every camera using a junction box which is clumsy.

System was pretty easy to install and works well. Like having a powered system. Package was complete which was nice. Wish you had better quality screws or perhaps change to hex screws for camera angle setting. Found that the current phillips screws are soft and strip pretty easily.

Love the features and the ease of the cameras and setup. I do wish the video was a little clearer at 30 feet off the road and was hoping I would be able to catch a license plate number. I do like the fact that the cameras work just on a twisted pair of cat5 cable.

Enjoying the customisations available. Much to learn. Fairly user friendly with a bit of exploration. Human detection feature is a bit of a challenge yet.

I did not know that it will need a screen to do all the configuration and settings. that is a drawback. Clarity of picture is not as per my expectations. It can't read the number on my car's number plate parked just in front of my driveway.

Love it but.... The set up was simple. The quality so far, so good. The human detection is meh. It keeps telling me every 15 minutes the same tree is a human. Or the bucket in my yard is a human. Trying to figure out the human setting. I wish the scheduling was easier too. Not intuitive. I hope I can figure it out. Follow the YouTube on how to share access. It's wonky. But it works if you follow the video's guidance.

The system could have came with better quality Ethernet cables like cat 6. Also I would have loved to known that the nvr needs to be within 30ft from internet modem before I set all the cameras and wires up 95ft away from my internet modem. The last thing i don't care for is video playback is rather complicated. There is only pause and fast forward, no rewind to go back in case you want to watch something over again and you cannot zoom in on playback footage. The instruction manual is rather lacking in a lot of details. Very informative on setting it up with you phone, everything else isn't. However, the picture quality is absolutely amazing

Bought a four camera eight port system, thinking I could add extra cameras later, Cant buy extra cameras. Defender lost a customer. I'll be upgrading with a different company that will sell extra cameras.