Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Defender AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System with 6 Metal Cameras 1TB HDD for
Defender AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System with 6 Metal Cameras 1TB HDD
4.6 out of 5 stars
stars
86 ratings86 reviews
  1. 5 stars67% (58)
  2. 4 stars31% (27)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star1% (1)
Sort by |
Showing 1-10 of 86 reviews
Apr 21, 2025
Thorn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Defender Cameras Canada

You changed your hookup technology, this new system can't be run in parallel with my previous Defender system. That's of little consequence, I'll run them side by side, but it wouldn't have been nice to have had a certain consistency. Regardless, I'm a kern patron of your technology, and will be buying more as my business grows.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Aug 19, 2023
Hank Fish4Life
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cameras are easy to set up and great features.

Love the features and the ease of the cameras and setup. I do wish the video was a little clearer at 30 feet off the road and was hoping I would be able to catch a license plate number. I do like the fact that the cameras work just on a twisted pair of cat5 cable.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello Hank, Thank you for your wonderful review. Proud to hear that you love how easy the cameras are to set up. License plates can be more challenging to capture on video depending on the speed of the vehicle and the angle of the cameras, as well as the distance from the camera. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor

Aug 26, 2023
BigD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy with product

System was pretty easy to install and works well. Like having a powered system. Package was complete which was nice. Wish you had better quality screws or perhaps change to hex screws for camera angle setting. Found that the current phillips screws are soft and strip pretty easily.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Dec 18, 2023
Love having a secure home
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality system, easy to set up!

After several weeks of research I decided to replace my old battery powered security cameras with Defender. I was tired of changing batteries and also wanted to have a system that used POE, 24/7 recording, 4K resolution and color night vision. When I received the system I connected everything and proceeded with the set up. System is very easy to set up right out of the box. Then came the challenging part of running wires in the attic and dropping them down the wall to my office where I set up the NVR and Monitor. After getting the wiring pulled the camera mounting was easy. Once done , I connected everything in my office and has been working great. One recommendation would be that the design engineers think about upgrading the adjustment screws to a torx head high quality screw. The phillips head screws are subject to stripping so just a suggestion. App works great and is easy to use.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Mar 24, 2023
Penticton Customer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exactly What I Wanted From A Video Security System

The Sentinel 4K Bundle has all the features that I wanted in a video security system. No ongoing fees, no batteries to ever change, 4K video resolution, and simple to set up and operate. My total installed cost was about 20% of the cost of a similar "professionally" provided and installed system. I have already recommended it to a neighbour, who proceeded with his own purchase of a system.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello Anonymous! Thank you for taking the time to review the 4K Sentinel security system. We are so glad to hear you are happy with the system. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel. Thank you for choosing Defender to protect what matters most. Amanda M. | Defender Customer Experience Supervisor

Sep 1, 2022
Public Name
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Quality Cameras, Quality Support, Questionable DVR

This is actually an upgrade for me so I think I would appreciate this more, but I definitely love the wired cameras better. The quality in video is also a noticeable improvement and now that I can monitor from the DVR and not from the app, it’s more streamlined and not put together clunky to get the outcome I wanted which I now have. The quality of the cameras is also an improvement. You can feel how robust these cameras are compared to the previous wife ones I had. I did have one that had an issue with water intrusion which distorted the image, BUT I can tell this was a one off situation because these really are better in quality. So much that even with water inside the camera, distorting the image, it never shorted out and it still ran, so that also makes me think this is a one off situation. Also, Defender was quick and professional about making sure I got a replacement camera with ZERO headache. Lastly, the DVR seems a little flimsy and the software running on it is also very rough, but it’s in perfect working order. My only concern is “Time”. How will this DVR hold up by this time two years from now? Overall though, I think this is a great deal for the price point and would certainly recommend as a legacy customer.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello, Thank you for your review. We are happy to hear that you love the cameras construction and picture quality. I am sorry to hear that there was an issue with one of your cameras, I am glad our team was able to quickly resolve the issue. We are confident that the DVR will hold up for you and look forward to your feedback. Thank you for being a long-term customer. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

Aug 27, 2024
Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

When everything's running they're a perfect camera

They're excellent cameras you see good day or night excellent monitor I keep having troubles with cameras it's my second unit I had to buy your replace two cameras for me I bought another camera and another whole system Right now they're working fine excellent thank you

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Nov 5, 2023
Erik M
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great camera system for the price

This is a great camera system for the money. I actually bought the 4 camera system first and then realized that I needed more cameras to cover our large property. My advice is to buy a system with a box that can handle more cameras than you think you need right now. That way you can add cameras in the future without having to replace the main unit. Picture quality is very good. multi view, notifications, and incident search all work great. The only small issue is that it pauses frequently during playback for a few seconds each time. Other than that, this system rocks.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Oct 8, 2022
Annie C
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Mostly good system. Pretty happy.

Good system. Easy to install. We enjoy the wide view. Can see a lot more than expected. Only issue is that we get alerts that they are picking up human body but when you look, it's nothing. We tried turning sensitivity down but it didn't help. So we get a lot of notifications for nothing. And it's the same spot over and over. Maybe it's a ghost? Lol otherwise we are happy with it all.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello Annie, Thank you for your review. Please note that human detection significantly reduces false alarms that can be triggered by insects, rain, swaying trees, passing vehicles, or animals.  Please note some false alerts may occur as the algorithm is designed to reduce these but will not eliminate them completely. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

Jan 30, 2023
William E
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Third System - Best Yet

This is my 3rd Defender camera system. By far my new system has better cameras, audio and even security motion lights. The system is priced lower than the original system I purchased over 12 years ago. My only complaint is the user interface which to me, is not intuitive. It takes real digging to find out how to replay and save videos.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello William, Thank you for your review. Thank you for being a loyal Defender customer. We are thrilled to hear you love the value, cameras, audio and motion lights. Thank you for your feedback on the interface, as we are always looking to improve. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert