Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Defender AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System with 6 Metal Cameras 1TB HDD for
Defender AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System with 6 Metal Cameras 1TB HDD
4.6 out of 5 stars
stars
86 ratings86 reviews
  1. 5 stars67% (58)
  2. 4 stars31% (27)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star1% (1)
Sort by |
Showing 11-20 of 86 reviews
Dec 14, 2023
Reviewer name: Aunt B
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Discovering small details..

The system could have came with better quality Ethernet cables like cat 6. Also I would have loved to known that the nvr needs to be within 30ft from internet modem before I set all the cameras and wires up 95ft away from my internet modem. The last thing i don't care for is video playback is rather complicated. There is only pause and fast forward, no rewind to go back in case you want to watch something over again and you cannot zoom in on playback footage. The instruction manual is rather lacking in a lot of details. Very informative on setting it up with you phone, everything else isn't. However, the picture quality is absolutely amazing

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Nov 3, 2022
Reviewer name: Aaron
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Defender Sentinal 4ch POE

After a lot of research I chose to install the Defender Sentinal system. I was excited to buy from a Canadian company. This system checked all my boxes including non of the gimmicky features like flashing lights and sirens. Overall quality seems to be what it should be for the price. Installation is only as difficult if you want it. Set up was relatively simple. Picture quality is great in daytime and acceptable at night using the IR feature. The layout of the NVR systems OS could be refined but overall it works. Improvments in the app would be beneficial but again it does its job. I installed this system about a month ago and would definitely buy again.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello Aaron, Thank you for your view. We are happy to hear that the system meets your need and you are pleased with your purchase. Thank you for your feedback. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

Dec 18, 2023
Reviewer name: Love having a secure home
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality system, easy to set up!

After several weeks of research I decided to replace my old battery powered security cameras with Defender. I was tired of changing batteries and also wanted to have a system that used POE, 24/7 recording, 4K resolution and color night vision. When I received the system I connected everything and proceeded with the set up. System is very easy to set up right out of the box. Then came the challenging part of running wires in the attic and dropping them down the wall to my office where I set up the NVR and Monitor. After getting the wiring pulled the camera mounting was easy. Once done , I connected everything in my office and has been working great. One recommendation would be that the design engineers think about upgrading the adjustment screws to a torx head high quality screw. The phillips head screws are subject to stripping so just a suggestion. App works great and is easy to use.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
May 13, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product with big wires....

Delivery was on time and nicely packaged.. I have not installed the units yet as I am still taking down my exciting security system, The only issue I would change is the massive weather guards that is on each camera input wire, when installing them on a wall or bulkhead you are forced to drill a 3/4" or larger hole just to get the wire through.. This is a major hole and takes a good sized drill leaving wall damage. The only option is having every camera using a junction box which is clumsy.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Aug 26, 2023
Reviewer name: BigD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy with product

System was pretty easy to install and works well. Like having a powered system. Package was complete which was nice. Wish you had better quality screws or perhaps change to hex screws for camera angle setting. Found that the current phillips screws are soft and strip pretty easily.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Sep 25, 2024
Reviewer name: JDG1
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good value quality cameras but Settings limited.

Good quality camera, easy to install. Design needs more flexibility to position anywhere and see image upright. Also gets a lot of false positive “human detection” even though we turned sensitivity to Low.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Dec 12, 2022
Reviewer name: Bala
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Smart home features are missing

This is an easy install and works better than other IP security cameras. It would be nice to have the Defender cameras to work with Amazon Alexa, Google Home for smart home features which other camera vendors have it.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello Bala, Thank you for your feedback. We are happy to hear that the setup was easy and that you are happy with the cameras. Thank you for your feedback, we have passed this recommendation on to our Research and Development team. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

Feb 27, 2024
Reviewer name: The Don
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

installed at lake house

Enjoying the customisations available. Much to learn. Fairly user friendly with a bit of exploration. Human detection feature is a bit of a challenge yet.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Nov 25, 2024
Reviewer name: Ahmad
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great support

This is a great company I like their cameras and their new app, Also thanks to Tristan he always follows up with my purchases and resolves any issues very quickly

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Oct 9, 2025
Reviewer name: LetarInc
5 out of 5 stars
5 out of 5 stars review

Great Cameras, Easy to Install

Fantastic security system for monitoring our manufacturing facility. Installation was easy and the cameras have a simple, yet robust UI. Would recommend to anyone looking for a simple yet effective security system.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367