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Customer reviews for Defender AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System with 6 Metal Cameras 1TB HDD for
Defender AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System with 6 Metal Cameras 1TB HDD
4.6 out of 5 stars
stars
86 ratings86 reviews
  1. 5 stars67% (58)
  2. 4 stars31% (27)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star1% (1)
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Showing 21-30 of 86 reviews
Nov 6, 2022
Miguel
4 out of 5 stars review

Verified Purchase

Nice system

The camera install was the hardest part for me. So far the system works great. I like all the features it has and have just started to connect it to the internet.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello Miguel, Thank you for your review. We are happy to hear the system is working great and you like the features. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

Dec 16, 2022
WS Jessome
5 out of 5 stars review

Verified Purchase

Better cameras. No subscriptions.

These cameras are just what I was looking for. I had wifi cameras which expensive enough. Then you have to add monthly subscription charges. It seems like it was a ripoff, which I'm glad to get rid of.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello Anonymous! Thank you for taking the time to review the 4K Sentinel security system. We are so glad to hear you are happy with the system. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel. Thank you for choosing Defender to protect what matters most. Amanda M. | Defender Customer Experience Expert

Dec 12, 2022
Bala
4 out of 5 stars review

Verified Purchase

Smart home features are missing

This is an easy install and works better than other IP security cameras. It would be nice to have the Defender cameras to work with Amazon Alexa, Google Home for smart home features which other camera vendors have it.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello Bala, Thank you for your feedback. We are happy to hear that the setup was easy and that you are happy with the cameras. Thank you for your feedback, we have passed this recommendation on to our Research and Development team. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

Jul 18, 2022
Rohit
4 out of 5 stars review

Verified Purchase

just an avearge..

I did not know that it will need a screen to do all the configuration and settings. that is a drawback. Clarity of picture is not as per my expectations. It can't read the number on my car's number plate parked just in front of my driveway.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello Rohit, Thank you for your honest review. The system can be monitored from the app, to set the system and for several configuration options, you will want to connect the NVR to a monitor or TV. Please reach out to our support team, we would be happy to assist you with checking your settings to ensure you get true 4K picture quality. Thank you for choosing Defender to protect what matters most. Amanda M. | Defender Customer Experience Expert

Feb 27, 2024
The Don
4 out of 5 stars review

Verified Purchase

installed at lake house

Enjoying the customisations available. Much to learn. Fairly user friendly with a bit of exploration. Human detection feature is a bit of a challenge yet.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Oct 7, 2022
RHP165
4 out of 5 stars review

Verified Purchase

Dependable system

This product is an improvement over my first defender system. Easy to install, and easy to view on my smart phone.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello, Thank you for your review. We are happy to hear you are enjoying your new system, and all the improvements it offers. Thank you for being a loyal Defender customer. Best Regards, Amanda M | Defender Customer Experience Expert.

Aug 7, 2024
Bigdawg
5 out of 5 stars review

Verified Purchase

Great Camera System

I installed it over a week and have been please with it . The system was easy to install and setup . Will add cameras at a later time .

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Sep 22, 2024
Luziaf
4 out of 5 stars review

Verified Purchase

Excellent security system

The cat5 cables that came with the equipment is garbage and is not connectorized for 568A or B standard.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Jul 7, 2024
Dodum
4 out of 5 stars review

Verified Purchase

Overall

Clear video. Audio is subpar. The app closes down during playback. Would like to upgrade Defender product next time. Good value, however.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Aug 9, 2023
Company N
5 out of 5 stars review

Verified Purchase

Easy, User Friendly, Quality

Camera system was easy to set up, program, and utilize. Provided added security with good HD video recordables.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello Company, Thank you for your 5 star review. We love that the system is user friendly, and quality product. Thrilled to find that you found it easy to set up, program and utilize. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor