Customer reviews for Defender AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System with 6 Metal Cameras 1TB HDD forMember photos
Fantastic DIY NVR
My overall impression of the 8 Channel 4K Sentinel NVR is very good. The system came well packaged with each camera packaged in it's own box. It was a breeze to setup with the cameras truly being plug and play. The NVR and accompanying app were configured within 10 minutes of unboxing. By far the most difficulty is running your cables to your camera locations. Take your time and plan where you'd like your cameras and the routes you have access to for the cable runs! The image quality of the cameras is fantastic and far surpasses the wireless cameras I used previously. The accompanying app is intuitive and easy to use. I was surprised at how little bandwidth this system uses. There are many options which can be configured around motion detection, notifications and schedules. Setting up and using this system has been a great experience and has provided a lot of value in a nice DIY package.
Hello Mike A! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with setting up the system and connecting to the Empowerment app for remote viewing. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel Ultra HD Wired 8 Channel NVR Security System with 8 Cameras Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert
Powerful easy to use system can can't be beat.
We've had this system installed since the beginning of October and I could not be happier. Everything took about 8 hours to install properly and everything looks great. The quality of the video far exceeds my last system. The colors are sharp and the details are crisp and clear. I've got 6 of the camera's outside and they are able to cover everything that I need it two. The other two cameras I have inside pointing at my doors so that I can see who is coming and going. Being able to view the camera's in real time using the app has been extremely useful, especially while expecting deliveries or watching the driveway to see when my kids come home. Anything that you can do with the recording unit (NVR) you can do with the app, and I don't think I've had to plug the NVR into my TV for a while now after discovering how powerful the app is. Everything records in 4k and with audio so you can hear whats going on as well. I don't record 24/7, so I only have the motion and human detection turned on. Notifications are recorded in the app as well with a thumbnail, and when you click it you are taken right to that time so you can view the event on the player. If you need a system, you can't go wrong with this one.
Great product
My husband and I purchased the 16 POE camera set and have been enjoying the many options. The ease of installation was the first thing we noticed. I especially like the following: audio recording, footage in vivid color, white spot light, sharing the NVR, and the ability to view the detection page or my notifications prior to viewing playback. I am an old defender customer. When I listed my house to sell that was one of the features asked if it was staying. This is my second set since selling my previous house. The 4K color is great (clear and vivid). My preference is the wired set. I would definitely recommend this product to others.
Hello Emily, Thank you for your wonderful review. We are thrilled to hear you love the system and all its great features. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor
Defender 4K Sentinel
I have been using this sentinel camera set up for about a month now. The installation of the cameras was easy to do. It did take some time to hide all the wires, which is to be expected. The NVR was very simple to set up and I did it without any problems. The picture quality is amazing on a 4K tv. I had no issues with setting the app up either. The steps are very well layed out. The quality of the picture during the day is absolutely beautiful. There is an option to record with black and white, or colour, or in smart mode. It’s crazy how in smart mode when motion is detected at night, the scene gets lit up in colour and it is just as good as in the daytime. This was a nice surprise. For most of the camers I kept the sensitivity level on low. When turned up it will pick up rain and you will get a lot of notifications. Turning down the sensitivity helped with this issue. The cameras that are semi protected under an eve also help reduce false alerts. Just something to think about when doing the camera placement. I really like the app. It’s easy to find and play your motion alerts. It has a playback feature that you can watch all your alerts for each camera. After playing the first video, it jumps to the next one automatically. We’ve had problems with bears in our neighborhood, so I use the playback feature to view captured motion alerts that happen at night. Overall I have had a good experience with the defender 4K Sentinel security system. I highly recommend this system if you want or need a good quality system with the best quality of picture. It’s nice that the price doesn’t break the bank too!
Hello Brenda! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with the easy setup, motion notifications and Smart mode feature. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel Ultra HD Wired 8 Channel NVR Security System with 8 Cameras. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert
Install and set up was easy. Running wires in the attic is a challenge but would be for any brand. Recommend that you test all equipment and then pull wires and mount cameras. Note for possible improvement would be to use a better quality adjustment screws. They strip out very easily. Suggest using a high quality torx head screw. Had a problem with a couple of the cameras going offline, not sure why. I rebooted the NVR and they all reconnected. I had Lorex cameras for many years and I believe these are better quality and set up was much easier.
Great POE system
The Sentinel system is exactly what I have been looking for! We loved the easy set up with 1 cable for footage and power! We didn't have to worry about power adapters or power bars. The great 4k resolution with motion detection is awesome! I have 1 camera in the backyard to check what critters that may be running by after the winter thaw!
Hi EvoM! Thank you for your review! Please make sure to share any Defender moments on our site! We are always looking for candid views from our Defender community! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert
The product works well and is very easy to install
I bought this camera system about 3 months ago and it has worked flawlessly since the beginning. It was very easy to install and the support is very responsive if you have any trouble. I own two defender camera systems and they both have been great. I would recommend them without hesitation.
Top of the market
This is my second set of defender cameras. My first set I got over 10 years ago and I was really pleased with them so I decided to upgrade and get the newest version. This 4K system is absolutely amazing. The quality of the photos, the video, and my favorite part of it all is the motion sensors that I get alerts for directly to my phone. I strongly recommend anyone in the market for a great security camera system defender is the one.
Hi Krysti! Thank you for being a loyal Defender customer! We love that you are enjoying your 4K Sentinel Ultra HD Wired 8 Channel NVR Security System with 8 Cameras and the crisp 4K resolution with motion alerts to your phone! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert
The Defender System in A Medical Centre
The Defender Alarm System is AWESOME!!! The cameras now clearly monitor our hallways. We previously had major issues with students running up & down our hallways. The cameras recorded very clear & distinct photos that were given to the local high school. Problem solved!! The pictures on the monitor alert our staff when there is activity in the office. We love our system and Our staff are feeling very secure & safe. Patient & staff safety are Our #1 concern. ‘Wish We had installed The Defender System before. It’s very user friendly & We can observe any movement from across the room. Recently the hydro was out (4hrs) the emergency lighting allowed Our office to carry on as usual. Less stress, NO more worries! Thank YOU Defenders!
Hello Nancy, Thank you for your five-star review. We're thrilled to hear that your patience and staff are safe, and you are able to monitor the system. We're so happy to hear that this has not only kept you guys safe but allowed you to ensure that you have less stress, and no more worries. Thank you so much for choosing Defender and for sharing your story with us. Best Regards, Amanda M | Defender Customer Experience Supervisor
It's a great product for a great price.
I purchased a couple months back and I got to tell you it's a great product. It's relatively user friendly. The only downside is customer service which I understand and respect and hopefully that will change the staff is good at getting back to you ASAP when confronted with an issue..
Hello Madonna, Thank you for your wonderful review. We are thrilled to hear you love the system. We are thrilled to hear you love the system. Please reach out if there is anything we can assist you with. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

