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Customer reviews for Defender AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System with 6 Metal Cameras 1TB HDD for
Defender AI POWERED Sentinel 4K Ultra HD Wired 8 Channel PoE NVR Security System with 6 Metal Cameras 1TB HDD
4.6 out of 5 stars
stars
86 ratings86 reviews
  1. 5 stars67% (58)
  2. 4 stars31% (27)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star1% (1)
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Showing 61-70 of 86 reviews
Apr 4, 2022
EvoM
5 out of 5 stars review

Great POE system

The Sentinel system is exactly what I have been looking for! We loved the easy set up with 1 cable for footage and power! We didn't have to worry about power adapters or power bars. The great 4k resolution with motion detection is awesome! I have 1 camera in the backyard to check what critters that may be running by after the winter thaw!

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender Cameras

Hi EvoM! Thank you for your review! Please make sure to share any Defender moments on our site! We are always looking for candid views from our Defender community! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Jan 5, 2023
Madonna1
5 out of 5 stars review

It's a great product for a great price.

I purchased a couple months back and I got to tell you it's a great product. It's relatively user friendly. The only downside is customer service which I understand and respect and hopefully that will change the staff is good at getting back to you ASAP when confronted with an issue..

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello Madonna, Thank you for your wonderful review. We are thrilled to hear you love the system. We are thrilled to hear you love the system. Please reach out if there is anything we can assist you with. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Expert

Apr 1, 2022
Mike A
5 out of 5 stars review

Fantastic DIY NVR

My overall impression of the 8 Channel 4K Sentinel NVR is very good. The system came well packaged with each camera packaged in it's own box. It was a breeze to setup with the cameras truly being plug and play. The NVR and accompanying app were configured within 10 minutes of unboxing. By far the most difficulty is running your cables to your camera locations. Take your time and plan where you'd like your cameras and the routes you have access to for the cable runs! The image quality of the cameras is fantastic and far surpasses the wireless cameras I used previously. The accompanying app is intuitive and easy to use. I was surprised at how little bandwidth this system uses. There are many options which can be configured around motion detection, notifications and schedules. Setting up and using this system has been a great experience and has provided a lot of value in a nice DIY package.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender Cameras

Hello Mike A! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with setting up the system and connecting to the Empowerment app for remote viewing. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel Ultra HD Wired 8 Channel NVR Security System with 8 Cameras Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Apr 1, 2022
BettyK
4 out of 5 stars review

Best Image we ever had

The daytime images are crystal clear and detailed. The night vision is very good close to the house but a bit blurry farther away. That's the same as most other systems. The motion detectors are very sensitive. We had a good laugh because the alarm would go off for our backyard saying a human was detected. It ended up being our smoker with the cover flapping in the wind. After moving it a little, everything was fine. The app works well and you can handle most of the NVR functionality from it. The only thing we miss is 2-way sound cameras. We would have used those in place of the 2 pointing at our doors. We would recommend this system to anyone wanting good day & night coverage for your home or business.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender Cameras

Hi BettyK! We appreciate you taking the time to leave this amazing review! We are thrilled to see you are enjoying the clear 4K resolution and the great Empowerment app features. We are so grateful for your kind words. Thanks for sharing your review with us and the Defender community. Yvonne M. | Defender Customer Experience Expert

Apr 30, 2023
Emily H
5 out of 5 stars review

Great product

My husband and I purchased the 16 POE camera set and have been enjoying the many options. The ease of installation was the first thing we noticed. I especially like the following: audio recording, footage in vivid color, white spot light, sharing the NVR, and the ability to view the detection page or my notifications prior to viewing playback. I am an old defender customer. When I listed my house to sell that was one of the features asked if it was staying. This is my second set since selling my previous house. The 4K color is great (clear and vivid). My preference is the wired set. I would definitely recommend this product to others.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello Emily, Thank you for your wonderful review. We are thrilled to hear you love the system and all its great features. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor

Aug 1, 2023
Nancy S
5 out of 5 stars review

The Defender System in A Medical Centre

The Defender Alarm System is AWESOME!!! The cameras now clearly monitor our hallways. We previously had major issues with students running up & down our hallways. The cameras recorded very clear & distinct photos that were given to the local high school. Problem solved!! The pictures on the monitor alert our staff when there is activity in the office. We love our system and Our staff are feeling very secure & safe. Patient & staff safety are Our #1 concern. ‘Wish We had installed The Defender System before. It’s very user friendly & We can observe any movement from across the room. Recently the hydro was out (4hrs) the emergency lighting allowed Our office to carry on as usual. Less stress, NO more worries! Thank YOU Defenders!

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender

Hello Nancy, Thank you for your five-star review. We're thrilled to hear that your patience and staff are safe, and you are able to monitor the system. We're so happy to hear that this has not only kept you guys safe but allowed you to ensure that you have less stress, and no more worries. Thank you so much for choosing Defender and for sharing your story with us. Best Regards, Amanda M | Defender Customer Experience Supervisor

Jul 31, 2024
JudyW
5 out of 5 stars review

A great system to start with or to upgrade to!

We've used Defender systems for many years and run a number of their systems and devices. We recently updated to the Defender 4K Sentinel POE system and pleased to have done so! The setup was simple, well documented, great image quality, ease of updates and love the functionality coupled with the Defender Empower App, that we use on both IOS and Android devices.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Apr 2, 2022
Brenda N
5 out of 5 stars review

Defender 4K Sentinel

I have been using this sentinel camera set up for about a month now. The installation of the cameras was easy to do. It did take some time to hide all the wires, which is to be expected. The NVR was very simple to set up and I did it without any problems. The picture quality is amazing on a 4K tv. I had no issues with setting the app up either. The steps are very well layed out. The quality of the picture during the day is absolutely beautiful. There is an option to record with black and white, or colour, or in smart mode. It’s crazy how in smart mode when motion is detected at night, the scene gets lit up in colour and it is just as good as in the daytime. This was a nice surprise. For most of the camers I kept the sensitivity level on low. When turned up it will pick up rain and you will get a lot of notifications. Turning down the sensitivity helped with this issue. The cameras that are semi protected under an eve also help reduce false alerts. Just something to think about when doing the camera placement. I really like the app. It’s easy to find and play your motion alerts. It has a playback feature that you can watch all your alerts for each camera. After playing the first video, it jumps to the next one automatically. We’ve had problems with bears in our neighborhood, so I use the playback feature to view captured motion alerts that happen at night. Overall I have had a good experience with the defender 4K Sentinel security system. I highly recommend this system if you want or need a good quality system with the best quality of picture. It’s nice that the price doesn’t break the bank too!

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender Cameras

Hello Brenda! Thank you for taking the time to write a review, we appreciate the feedback. We are excited to hear that you have had a positive experience with the easy setup, motion notifications and Smart mode feature. We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K Sentinel Ultra HD Wired 8 Channel NVR Security System with 8 Cameras. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Dec 13, 2023
Rod Z
4 out of 5 stars review

Install and set up was easy. Running wires in the attic is a challenge but would be for any brand. Recommend that you test all equipment and then pull wires and mount cameras. Note for possible improvement would be to use a better quality adjustment screws. They strip out very easily. Suggest using a high quality torx head screw. Had a problem with a couple of the cameras going offline, not sure why. I rebooted the NVR and they all reconnected. I had Lorex cameras for many years and I believe these are better quality and set up was much easier.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
Apr 1, 2022
Seb C
4 out of 5 stars review

Simple, good quality video system

The video quality on this system is great and setup is a breeze. Motion detection is somewhat hit-and-miss so as part of a security system you would still want more precise intrusion sensors, however, this works great to provide recordings of past/event activity for future reference.

Review from defender-usa.com
Helpful?457ACS0EOVBD16767357367
reply from Defender Cameras

Hi Seb C! Thank you for taking the time to leave a review! We would love to help you get the most from your system and please use the chat feature on our site. We are available through live chat or email. Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert