Hello Dear Consumer. We hope you are doing great. Thanks for taking the time to leave your review. We’re sorry you’re not getting the experience you were expecting from Swiffer. Please know that we have many quality checks in place to make sure your product is in great condition for you. We’d like to look into this so please give us a call at (800) 214-8734.

Hello! We’re sorry to hear that you had a negative experience with the Swiffer Duster Refills and found the quality unsatisfactory. We would like to learn more about your concerns. Please feel free to call us at (800) 742-9220. Your feedback is important to us, and we appreciate you reaching out!

Thanks for sharing your experience! Swiffer Dusters are made with thousands of flexible fluffy fibers lightly coated with Dust Lock Adhesive to pick up and lock away dust and allergens. Sometimes the fibers may not fluff exactly as shown, but they are designed to reach into nooks and crannies and trap dirt effectively. We would love to hear more about your experience and assist you further, so please call us at (800) 742 9220.

We are sorry to hear about your experience with the Swiffer Duster refills. We do offer truly unscented options, but not all unscented boxes are marked with the word "Unscented." If the box does not say "Unscented," it might contain a Febreze or Gain scent. For truly unscented dusters, please check the packaging carefully to ensure it does not mention any scent. We appreciate your feedback and understand how important this is. We would love to hear more about your experience and assist you further, so please call us at (800) 742-9220.