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Customer reviews for Braun IPL7 Silk-Expert Pro 7 Laser, Women's Hair Removal Kit for
Braun IPL7 Silk-Expert Pro 7 Laser, Women's Hair Removal Kit

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Showing 101-104 of 104 reviews
Oct 9, 2024
Savi
1 out of 5 stars review

Do not recommend

I will return it because the app is not available for bulgaria. Nobody informed me of this. It’s useless without the app.

Review from uk.braun.com
Helpful?2UQ9GU1RJ1WY16678320526
Apr 20, 2024
apandey1108
1 out of 5 stars review

It burned me

I got burned after using it. I completed safety patch test successfully and used it as guided by the app but it still burned me

Review from us.braun.com
Helpful?2UQ9GU1RJ1WY16678320526
reply from Customer Care

Above all else, your safety and satisfaction are our top priority. We're very sorry to hear about your experience with our IPL device. Be assured this isn't what we expect with our safety checks and with the help of our app. However, using the device on dark brown or black spots such as freckles, birthmarks, moles, warts, large veins, darker pigmented areas, scars, and skin anomalies can cause this to happen. That's because more light energy is being absorbed into the skin which could result in a burn, burning sensation, and discomfort. This isn't something we take lightly, and we'd love to hear from you about this , make a detailed report to our Safety Team, and help. Please call us at 800-272-8611.

Jan 24, 2024
naori
1 out of 5 stars review

DO NOT BUY

Bought this recently, doesn’t connect to app (it says to hold both buttons down for 10 seconds but nothing happens…)

Review from uk.braun.com
Helpful?2UQ9GU1RJ1WY16678320526
reply from Customer Care

Hi Naori. We’re sorry to find out you’re having trouble connecting to the app. So that we can help, please could you reach out to us via chat, email, or phone: https://uk.braun.com/en-gb/contactus. – Your Braun team_

Jul 16, 2024
Andreaps
1 out of 5 stars review

The app is not available outside us

I will return it because The app is not available to use outside the us.

Review from us.braun.com
Helpful?2UQ9GU1RJ1WY16678320526
reply from Customer Care

We're sorry to hear about this. We know how important it is for you to use the app with this device. Please get in touch with the Braun Team in your country to inform them you want the app available. If you're unsure how to contact them, please give us a call at 800-272-8611 so we can help direct you.