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Customer reviews for TCL 50" Class S-Series 4K LED Smart TV for
TCL 50" Class S-Series 4K LED Smart TV
4.7 out of 5 stars
stars
189 ratings189 reviews
  1. 5 stars86% (162)
  2. 4 stars8% (16)
  3. 3 stars2% (4)
  4. 2 stars2% (3)
  5. 1 star2% (4)
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Showing 41-50 of 189 reviews
Mar 14, 2025
Reviewer name: JH23
5 out of 5 stars
5 out of 5 stars review

EXCEPTIONAL

[This review was collected as part of a promotion.] When you use price the best all around TV in my opinion and price is only a small little part of it.Wonderful picture and gamers get that 120,not 60 like a lot of others.Great TV,GOOGLE TV CHROMECAST BUILT IN....

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi JH23, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, TCL Customer Support

Jun 19, 2024
Reviewer name: johnathond3
5 out of 5 stars
5 out of 5 stars review

Best Bang for Your Buck

[This review was collected as part of a promotion.] This TV is perfect for those looking for something in the 43” class that don’t want to break the bank. I am very impressed with the picture quality, especially while watching sports. It also has 3 hdmi ports, one meant for games/sound bar. The remote I longer which I actually like so I don’t lose it all the time. First time having a TCL and this likely won’t be my last I’m so impressed.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Johnathond3, Thank you for taking the time to provide your thoughtful review. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! TCL Customer Support

Jul 20, 2024
Reviewer name: amandam1574
5 out of 5 stars
5 out of 5 stars review

Great for a basic smart tv!

[This review was collected as part of a promotion.] We were really happy with this item. The images are very clear and it was really easy to connect and use the smart features. The remote is basic enough that our young kids are able to use it very easily as well. The speakers are pretty basic but give a good and clear sound.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Amanda, Thank you for providing your thoughtful feedback. We are excited to see that you are liking your new TCL TV! Sit back, relax and enjoy some great content with your high quality and high functional TV. Best regards, TCL Customer Support

Aug 20, 2025
Reviewer name: glenn72
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY, only 2 months in, screen goes blank

[This review was collected as part of a promotion.] I would be watching tv and screen would studder then went blank, so have to unplug and wait then power back on, sometimes it just goes blank and reboots and also has given me a just green screen. Contacted TCL and what hoops you have to go through, send video of problem emails after email also 2 to 3 days for response. So they sent a Tech out replaced the main board, so had to setup the tv all over again, settings, apps and logins which takes time. The problem is worse going blank 2- 3 times and evening while watching tv . Still waiting on support, they want videos of the problem, happens on occasion so I am trying to record it with a security camera, so i can send that in to them which the size of file is to big to send regular email so will have to use a share folder for this. I am techy so I am working on this but if you aren't good luck. I like the features,picture,sound, but I think I just got a bad one, but buyer beware.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi glenn72, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support

Aug 21, 2024
Reviewer name: tikonel
5 out of 5 stars
5 out of 5 stars review

Excellent TV for gaming .

[This review was collected as part of a promotion.] Picture quality is crystal clear. It has one of the best UI’s available. It is responsive and user friendly. The instructions to setup the TV are simple and does not take too long. One of my favorite features on this TV is the ability to optimize the settings for video games. There are different features that provide a unique and high quality output specifically for gaming. Comes with a slim remote control that is easy to use. The connectivity options to setup devices like soundbars is very easy.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support

Jul 23, 2024
Reviewer name: Tim22
4 out of 5 stars
4 out of 5 stars review

Good TV but not good for people with dementia.

This TV was bought for a relative suffering from dementia. She has a hard time with controls. The TV is not connected to the internet due to my relative suffering from dementia. The set up of the TV was easy. We like that when the TV is turned on, it goes straight to antenna input. My relative is not able to use the TV remote. There are too many buttons. The buttons are too small. They confuse her. 6-button remotes were program for her to use. The 6-button remote works well but there is a major problem. My relative holds the power button down. These causes a "Do you want to power down" message appears. This message does not disappear. The TV has to be turned off and left off for a couple of minutes to no longer display the message. My relative has been told multiple times not to hold the power button down. She cannot remember this simple instruction. It would be nice if the "Do you want to power down" message can be disabled. Another nice design feature that manufactures should add is a "dementia" mode, a mode to keep the TV simple as possible, like a dumb TV from the 60s.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Brandon TCL Customer Support

Hi Tim, Thank you for taking the time to provide your feedback. We are always looking for ways to improve, and your feedback is greatly appreciated! We hope that your relative is enjoying their TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. If you need any further assistance, please reach out to us at https://support.tcl.com/contact-us. Enjoy! TCL Customer Support

Oct 5, 2025
Reviewer name: Izzybelle
5 out of 5 stars
5 out of 5 stars review

Had a very helpful lady named Cherie She was awesome

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Izzybelle, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support

Oct 9, 2024
Reviewer name: Jimm
5 out of 5 stars
5 out of 5 stars review

Love this TV 😁

[This review was collected as part of a promotion.] I love this TV some much.an Aileen was a good help for me she talk me a lot about my TV thank you again

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from TCL Customer Support

Hello Jimm, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support

Jan 17, 2025
Reviewer name: Flaco
5 out of 5 stars
5 out of 5 stars review

Thank you. Ran

Wonderful experience with Ran. She was extremely patient and kind with us. Helped fix our problem with the tv and set up our remote. We are very grateful for her help.

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Flaco, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Thank you, TCL Customer Support

Jun 15, 2025
Reviewer name: Samfree
5 out of 5 stars
5 out of 5 stars review

Great guyyyyyyy easy to deal with super cool

My tv wasn’t loading the keyboard and Tim was able to figure out a way to factory reset my tv without the keyboard major headache prevent thanks a lot tim!

Review from tcl.com
Helpful?53RMXV99KMFC16677720353
reply from Alison TCL Customer Support

Hi Samfree, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support