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Customer reviews for Roborock Saros 10 Robot Vacuum & Mop with 22,000Pa Suction and Self-Cleaning Dock for
Roborock Saros 10 Robot Vacuum & Mop with 22,000Pa Suction and Self-Cleaning Dock
4.7 out of 5 stars
stars89 ratings89 reviews
  1. 5 stars85% (76)
  2. 4 stars9% (8)
  3. 3 stars1% (1)
  4. 2 stars0% (0)
  5. 1 star4% (4)
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Showing 11-20 of 89 reviews
Apr 29, 2026
Phil
1 out of 5 stars review

Poor object avoidance and detection

The entire point of a robot vacuum is to clean your house and you don’t need to think about it. This robot get clogged, stuck, jammed, and lost to the point that roughly 50% of all runs of this vacuum have ended with me needing to retrieve or reset this, making it more of a pain to have than just vacuuming and mopping manually. The AI detection is subpar at best, constantly marking things as keep out zones which are not present and not detecting things specifically advertised to detect. The Saros 10 is supposed to automatically detect pet messes but managed to run over one from a cat that slung poop out of the litter box. For a robot at is 1600 dollars, this is supposed to make my life easier and if anything has made it more difficult.

Helpful?5EEJS1B3DTKZ16622511919
reply from Roborock support

Thank you for taking the time to share your detailed feedback.<br /><br />We sincerely apologize that the product did not meet your expected standards. We fully understand the disappointment and frustration that can accompany an investment that later leads to unforeseen issues.<br /><br />We take every customer&#39;s experience regarding both product performance and service very seriously. Your feedback is invaluable, as it helps us recognize where we must continually improve in both product quality and customer support.<br /><br />We regret that we were unable to meet your expectations on this occasion. We are committed to learning from every customer interaction and using these insights to improve our products and services for all our users.

Apr 16, 2025
Mark
5 out of 5 stars review

Verified Purchase

Qrevo Curve. Life changing.

This is our first Robot vacuum/mop. We are more than impressed. We have two huskys that are in and out all day long. No more daily sweeping. We have the qrevo curve model and have it set to sweep and mop daily. We use the roborock floor cleaner and our floors stay clean. Maintaining the robot is super easy. We love it so far!

Review from us.roborock.com
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Mar 13, 2023
YT
5 out of 5 stars review

Verified Purchase

Love it!

Love it so much! Actually I have Tineco S3, still I bought this one as it’s much more functional. Once I received it, found it’s a little heavier, more room occupied than my Tineco, I was a little upset. But after some time of using it, really loved. It cleans very clean, floor is not too wet after cleaning which is way better than my Tineco. My floor is even cleaner than before. Thinking to get the robot as well.

Review from us.roborock.com
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Mar 5, 2025
Keith in Martinez
5 out of 5 stars review

Verified Purchase

Truly pet friendly

Best robot yet. I can now honestly say roborock is pet friendly. I've owned the S7 Max Ultra, and the S8 MaxV Ultra. Dog hair plugged up both of these previous models. The Saros 10 powers through it thanks to the frequent empty dust bin setting that is now fully implemented. I can't wait for the Saros Z70

Review from us.roborock.com
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Feb 28, 2025
Tuna
5 out of 5 stars review

Verified Purchase

Very impressed!

This is my first robovac, so I don’t have anything to compare it to. That said, after a couple of weeks of using the Saros 10R every single day I’ve been thoroughly impressed with the mapping, objective avoidance, and, above all, cleaning. The app is also good, if glitchy at times. The fact that it includes a maintenance schedule for the different parts of the machine (like when the main brush needs to be replaced or sensors cleaned) is huge. Highly recommended! The machine looks good and operates well.

Review from us.roborock.com
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Oct 19, 2024
Anneb295
5 out of 5 stars review

Verified Purchase

Great Investment

This is the best investment I have made in a while. The Wet and Dry Vac is easy to use, light-weight and super efficient. The self cleaning feature makes it always ready for the next cleaning job. I use it on my tile basement floor, tile bathroom floors and tile kitchen floor. Great for kitchen spills and when my dog decides to drool all over the floors. And...it's cordless with a very long battery life! I'm very happy with this purchase.

Review from us.roborock.com
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Nov 4, 2024
Kate T.
5 out of 5 stars review

Verified Purchase

Detailed review... I am in LOVE!

Game changing, life changing. I wake up to sparkling floors every day. I can't believe I didn't do this sooner! I have a Golden Retriever and German Shepard... my life has been overwhelmed with hair and dust bunnies plaguing everywhere my eye could look. Endless vacuuming and my allergies were my unfortunate friends. This robot was worth every penny and more!! Such a brilliant design. How it initially mapped out the house was super cool. The map shows you precisely where the robot has cleaned. I love that it has a little light it turns on to navigate dark areas. I love all the different cleaning settings (low vac to turbo vac, clean room once or twice (applies to mop or vac), fast clean or deep clean (applies to mop or vac), low or high water usage for the mop... every room is customizable and can be set on a schedule. I am impressed with how much water this unit can hold. Please note you do need to buy the solution separate from the unit. The dust bag design is ingenious. The little side arm that sticks out for both mopping and vacuuming is unreal! Huge game changer! I adore my Roborock Qrevo Curv!

Review from us.roborock.com
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Sep 24, 2023
Jodi D
5 out of 5 stars review

Verified Purchase

Amazing, life changing

Rick star cleaning tool, this has changed my life. I have already had all my friends and family members buy this amazing piece of machinery. I had a dinner party last night and I would usually be a mess because guests were walking around with shoes ON in my house. No problem, after they left, glided my Roborock and in 10 minutes clean! Game changer.

Review from us.roborock.com
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Sep 19, 2023
Frank Jaquez
5 out of 5 stars review

Verified Purchase

Really a great product!

My brother recommended me this product and is one of his best recommendation to date. Really happy with it, after a couple uses/days it becomes second nature, find a good rhythm and what to move out of the way and a 10 minute upkeep round is all a need. Easy to fill, clean and maintain. Really a great product.

Review from us.roborock.com
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Mar 31, 2023
Chris
4 out of 5 stars review

Verified Purchase

Great for quick room cleaning but not whole house

So far we've enjoyed how well it cleans up small areas. We have hard floors throughout so this works perfectly for our floor types. However, this also means the battery and bin limitations means if we want to clean the whole house it needs to be emptied at least 3-4 times, refilled 8-10 times, and recharged once. We get around this by doing more spot cleaning with it than full house cleaning. Paired with a robot this should be all you need to do.

Review from us.roborock.com
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