Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Roborock QRT78 Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction, Auto Mop Washing, Self-Emptying & Refill for
Roborock QRT78 Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction, Auto Mop Washing, Self-Emptying & Refill
4.6 out of 5 stars
stars
230 ratings211 reviews
  1. 5 stars81% (186)
  2. 4 stars11% (25)
  3. 3 stars1% (3)
  4. 2 stars2% (5)
  5. 1 star5% (11)

Member photos

  • +7 images
Sort by |
Showing 161-170 of 211 reviews
Jun 9, 2024
Reviewer name: Angela12
5 out of 5 stars
5 out of 5 stars review

great features and cleaning results

I bought this Roborock Qrevo S recently and used it to clean our kitchen and bedrooms. it’s a fantastic robot vacuum and mop combo that delivers awesome cleaning results. Setup is super easy, just connect two parts and then Wi-Fi, fill clean water in the tank, and start to map and clean. It has intuitive app allows for customization, but the default settings work great. It efficiently vacuums and mops various floor types like wood, carpet, tile. it easily tackles hair and everyday messes. This robot vacuum is very quiet. The self-cleaning mop and automatic emptying features minimize maintenance, and the long battery life ensures thorough cleaning. It's a great value for the price and is a worthy investment for those looking for a reliable and efficient cleaning solution.

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
Apr 18, 2024
Reviewer name: Wallee
5 out of 5 stars
5 out of 5 stars review

The greatest invention of all time

We live in Hawaii and find it necessary to keep the windows open 24/7 to maintain airflow and cool the apartment. Unfortunately, tons of dust ends up everywhere. The floors end up horrendously filthy immediately after cleaning them. We couldn’t keep up! Exasperated, I searched high and low for the best method to clean the monstrosity that is our floor. In came this gem! I cannot explain well enough how much stress has been removed. It feels like a heavy weight has been lifted from my psyche. No longer do I have to spend inordinate amounts of time sweeping and mopping. Whoever invented this is my new hero!

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
Aug 22, 2023
Reviewer name: kit94
5 out of 5 stars
5 out of 5 stars review

Great Value with Great brain

one of the best robo vaccums and mop i have used. this thing was very quick to map my house took about 14 minutes while the roomba j7+ took about 70 minutes to accomplish the same (and got stuck in the middle as well). the mop works great as well and is pretty quiet. the mapping features are great enables you to customize it to suit your needs. Value for money.

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
Jun 28, 2023
Reviewer name: natashalivegreen
5 out of 5 stars
5 out of 5 stars review

Everything your could want for a very competitive price

I haven't had Q Revo long and usually, I'd wait a bit longer to give a more in-depth review but as a new release product I think a first impressions review would be helpful- I agonize over every purchase and this one was harder to research because of it just being released. I hope this helps. Q Revo does an excellent job on our half tile and half low-medium pile carpet 2000 sq foot single-level home. We have a spoiled Boston Terrier with lots of toys, 5 humans two of which have very long hair, 3 which are children with very messy rooms and who love to put blankets and pillows all over the living room floor. Q Revo mapped our house quickly and improves on that map with every run. The object avoidance is good enough in our home, it detected my dog's toys and went around them. Our pup doesn't poop in the house, nor do the humans except in the appropriate place so I'm not worried about that, when our pup gets older if that becomes an issue he would be in his crate when we are out or in a confined area therefore I still don't think that's an issue. If you have poop all over your house you might want to look at the YouTube reviews with fake poop. To me, this seems like a very small percentage of the population that would actually have this concern. Our first dog did have issues and we did not give her free rein because we didn't want her pooping anywhere she wanted. And there is the most I have had to talk about poop in a review, seems a big focus but does it actually affect you and your circumstance? Things like average-sized toys usually get avoided, but things like cords usually don't, the cords don't usually cause problems. Legos and small things are fair play. I avoid this by closing my kid's doors unless they are freshly cleaned or selecting the rooms to be cleaned. I think this does a great job with realistic expectations. Robot proofing before bringing one of these into your house is always recommended- I zip-tied cords when we got our i3 so other than cell phone or laptop chargers our floors are clear- I check for objects on the floor before bed and in the morning just as part of my tidying routine takes no time and ensures a thorough clean. On the object avoidance topic this does a great job of cleaning right up the the walls, around chair legs, etc but is more gentle when approaching or tapping into the objects while skirting them. I have reactive obstacle avoidance and less collision selected and am very happy with these settings. Q Revo is much quieter than my Roomba i3. The only thing that is loud is the mop washing which isn't terrible or bothersome to me but I have it positioned away from the areas we spend time in. The auto-empty is the loudest part of Q Revo but lasts 15 seconds and I can choose auto-empty after every cleaning cycle or can have it empty when I feel like it. I have never had an auto-empty robot but I feel like this would be on point with others. The sound is comparable to running a traditional vacuum or my Bissell crosswave. It runs until it reaches 20% then spends a little over 2 hours recharging to 80% to finish its job. For me it cleans 721 sq ft in 94 minutes of balanced carpet mode and medium water settings before needing to recharge its battery and finish the job. It only ever needs one charge session to finish my house. My i3 would spend equal time cleaning and charging. It took 4-6 hours when it was new and 8-11 hours at 2.5 years old but in that time almost never finished the house- it missed my room most of the time or ended stuck usually under the coffee table or recliner. It has only gotten trapped once, a tight corner with an older area rug that has a bent corner. I don't fault Q Revo, this was a problem spot for our i3, and the carpet slides around, I plan to add carpet tape to hold it down. I want this to last as long as possible so I check the roller for hair and shake out the filter once a day or every other- I did not have auto-empty on our i3 so I did this after every run. I find the Roborock easy to tidy up. There have been no hair wraps on the roller brush, just the ends and it is easier to remove the hair than on the Roomba rubber brushes. Those always had hair on the rollers and the ends. I also prefer the look, feel, and design of the Roborock brush. I originally thought the one brush would be less effective than the Roomba two but now I think because of the deeper fins and more fins it does a great job. There are great tests on YouTube that show its effectiveness but for my non-scientific personal experience, I am very happy with its vacuum ability. The cleaning pattern is superior to my i3 which used gyroscope navigation. The vacuum lines are very satisfying and it cleans in a tighter pattern. The mops do a great job with only room-temperature water. I don't know if I plan to use the Roborock OMO cleaner yet. My big concern is the longevity of the robot, but for now, water is doing great. I clean out the dirty water tank after it finishes the house or before bed, I don't want to leave it in there to cause problems or get stinky. This is super easy but also an extra chore, hands-free cleaning is not fully hands-free. It is much easier and faster than vacuuming and mopping the old way. I just empty and rinse, I will probably do a more thorough clean when I do the bigger maintenance jobs on Q Revo- monthly wipe down, brush clean, filter clean etc. This is soooooooo much easier to clean than my Crosswave and it does the work for me. Closing thoughts for now. This is a great machine. It feels very premium. It has all the bells and whistles you could want. I am so far, happy with my purchase and happy with my experience with customer service. I hope this continues to be the case and I hope that this lasts with careful maintenance. I would highly recommend Q Revo. When looking at other robot vacuums this one became the obvious choice with everything it offered for the price.

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
Sep 22, 2022
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Love it, but was a pain to connect to my wifi the first time.

Great but connecting it to wifi was hard. It was really hard to connect to wifi. I had to go into my router settings to make a separate name for the 2.5ghz wifi that it needs. I called my ISP they couldn't help. It didn't work with the Roborock app, but does work with the MiHome app. I almost gave up trying. Glad I didn't because I love my vac. My floors are so clean : ). Customer service is also great!

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
Sep 26, 2025
Reviewer name: Erica2001
5 out of 5 stars
5 out of 5 stars review

Lifesaver for Managing Pet Hair for Working Couple

I bought this as a gift for my parents, who are both working and own two dogs that shed. It's been a life-saver for them to clean before and after having guests over, and to manage the pet hair. The mop setting seems to work pretty well, and the vacuum, too. The only downside is that it doesn't do corners super well, so you may have to spot-clean hard corners of rooms.

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
Oct 27, 2025
Reviewer name: Wally
5 out of 5 stars
5 out of 5 stars review

Great Vacuum

I always used Roomba vacuums, but was unhappy with their cleaning and navigation ability. I decided to go with the Roborock Qrevo S5V instead. It vacuums and mops my whole house on one battery charge. It deals with the hair of my 2 dogs effortlessly. I really love this vacuum. It gets so close to all the edges of my floor, and mops and vacuums close to obstacles without bumping into them.

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
Jun 12, 2024
Reviewer name: Bonnie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My new Vaccuum

Mu floors sparkle. very satisfied with my purchase,

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
Jul 28, 2025
Reviewer name: JZ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good value

It works as described. It's quiet as well. The App works well.

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031
Dec 20, 2024
Reviewer name: eloi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

Keeps floors clean every day and never gets interrupted by cat toys or cords.

Review from us.roborock.com
Helpful?3CFZP00VCE3O16585469031