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Customer reviews for Shokz OpenFit Air Open-Ear True Wireless Earbuds for
Shokz OpenFit Air Open-Ear True Wireless Earbuds
4.1 out of 5 stars
stars
707 ratings487 reviews
  1. 5 stars60% (421)
  2. 4 stars16% (110)
  3. 3 stars13% (89)
  4. 2 stars5% (32)
  5. 1 star8% (55)

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Showing 21-30 of 487 reviews
Feb 27, 2026
SMize
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't bother

Down loaded the pairing with my Apple 13 phone. After pairing was complete the ear pods would lose connection almost immediately. After pairing them several times and losing connection over and over, I knew it was time to return them.

Helpful?65FX8LZX47EA16545610004
reply from Shokz

Hi there- Shokz here! We're very sorry to hear this has been your experience. A reset and update of the firmware resolves most connectivity issues. Please reach out to our Customer Happiness Team if you have any questions. Thank you!

Feb 19, 2026
grandmommycac
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

First ever comfortable ear buds

I have very small ear canals and have never before found a pair of ear buds that didn't hurt or fall out. These are phenomenal. Stay in place and you can still hear what's going on around you. Love these!

Helpful?65FX8LZX47EA16545610004
Jan 23, 2026
Juan G
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Ear fatigue

I bought these to wear throughout a 12 hour work shift. Great music sound, great phone call capabilities. My ears are sore after 2-3 hours of continuous wear.

Helpful?65FX8LZX47EA16545610004
Nov 16, 2025
KareninChicago
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great articulation for work calls

I am losing some of my hearing as I get older and am on zoom calls for work much of my day. These headphones are easy on my ears (ear buds hurt after several hours) and I get great articulation of the spoken word that is better than speakers. The microphone is great and the open ear is nice as I feel like I am still in the world - not cutting it off like over the ear headphones. A huge upgrade for me and is definitely worth the investment of these headphones.

Review from walmart.com
Helpful?65FX8LZX47EA16545610004
Nov 2, 2025
julie
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Love fit and feel. Volume is low. Cant get it high enough often. Both with phone calls and podcasts. Charge is super short lived. And it’s my second pair. I lost ONE earbud and didn’t want to deal with other making another decision so stuck with what I knew. They don’t feel “cheap” not sure if worth over 100$. Also.. others can hear this sound as it oozes out externally in quiet places so I can’t “get away” with it if trying to hide the noise ;)

Review from walmart.com
Helpful?65FX8LZX47EA16545610004
reply from Shokz

Hi Julie -Shokz here! We're sorry to hear your Shokz are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. Thank you!

Oct 15, 2025
anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

have long hair?? AVOID

if you have hair that reaches your ears do not purchase. randomly the earbuds decide to read contact with hair as if i am activating the touch on them. it isn’t consistent but when it decides to do this they are borderline unusable. i have used countless kinds of earbuds and never had this issue with the touch controls before. if they didn’t do this one thing they would genuinely work well for what they are. some days using them is quite frankly more annoying than it is worth.

Review from walmart.com
Helpful?65FX8LZX47EA16545610004
reply from Shokz

Hi there- Shokz here! We&#39;re sorry to hear this has been your experience. <br />We suggest you turn off Continuous Volume Adjustment in the Shokz App. Kindly follow the steps:<br />Open the Shokz App.<br />Go to &#34;Customize Controls.&#34;<br />Select &#34;Press-and-Hold.&#34;<br />Find &#34;Continuous Volume Adjustment.&#34;<br />Turn off Continuous Volume Adjustment.<br />Now, each long press will only change the volume by one level and the accidental touches can be reduced. <br />Please reach out to our Customer Happiness Team if you have any questions. Thank you!

Aug 7, 2026
anonymous
3 out of 5 stars
3 out of 5 stars review

Failed Trial; Call Quality Issue

The idea was great: weightless, much better sound quality, and lovely color! But the call quality was flaky from the beginning. Now it seems like it's unusable-- I can hear fine, but not for the other side. Constantly getting cut off and lots of noise. I was treating like a treasure, so it's not the mishandling problem. Within 3 months, the calls are no good. Too bad, I liked the music sound much better with this than with OpenRun and I could hear people talking much better with these.

Helpful?65FX8LZX47EA16545610004
Jul 29, 2026
Christi H.
3 out of 5 stars
3 out of 5 stars review

Uncomfortable and poor touch control sensitivity

Pros - 1) sound quality is great; 2) battery charge lasts a long time. Cons - 1) part of the earpiece rests on your ear cartilage, which was uncomfortable for me - I could only tolerate it for about 2 hours at a time; 2) the touch buttons are oversensitive to inadvertent touch, resulting in hanging up on phone calls or changing tracks without intending to, but not sensitive enough when deliberately tapping them (had to tap 5-6 times to get a response); 3) on phone calls, the mic picks up on every nearby ambient noise and interprets it as you speaking, so it mutes the caller - in other words, you won't be able to type, do dishes, or do anything else during a phone call; 4) there's no function to turn off the earbuds except by returning them to their case, which makes switching from earbuds to speaker phone (on a phone call) or earbuds to another Bluetooth device (when listening to audio) inconvenient.

Review from Shokz
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Jul 14, 2026
PhilRoy
2 out of 5 stars
2 out of 5 stars review

Disappointed

I really tried to work with these AirPods however, everyone I spoke to when using them said it sounded like I was underwater not clear couldn't hear me sometimes even get disconnected so I don't give it a good rating when I first got it. The phone case was hard to charge because the cord didn't go in properly overall I'm not happy with my purchase for the problems that I've experienced. I was trying to pair it with my iPhone Pro Max 16 unfortunately I'll be returning this. Perhaps I got a lemon and I should give it another try or getting another pair but only if it's being offered free of charge as an exchange, we'll see what the company comes back with. Took pictures to upload however the system would not let me

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Jul 31, 2026
Wendi
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Didn't Work!

didn't work with any of my apple products.

Helpful?65FX8LZX47EA16545610004
reply from Shokz

Hi there- Shokz here! We&#39;re very sorry to hear this has been your experience. The Shokz OpenFit Air is fully compatible with Apple products, so failure to work usually stems from common connection glitches rather than a lack of design support. The earbuds must be explicitly put into pairing mode by placing them in the case and holding both touch areas until the indicator light flashes orange and green. We also recommend ensuring that the latest firmware version has been updated via the Shokz app. Please reach out to our Customer Happiness Team if you have any questions. Thank you!