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Customer reviews for Shokz OpenFit Air Open-Ear True Wireless Earbuds for
Shokz OpenFit Air Open-Ear True Wireless Earbuds
4.1 out of 5 stars
stars
756 ratings513 reviews
  1. 5 stars60% (450)
  2. 4 stars15% (114)
  3. 3 stars12% (93)
  4. 2 stars5% (37)
  5. 1 star8% (62)

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Showing 31-40 of 513 reviews
Sep 10, 2026
Reviewer name: David W.
5 out of 5 stars
5 out of 5 stars review

Exceptional Earbuds

I spent my life in the field of audio engineering and am pleased to give these ear buds a five star review. Due to the unique shape of my ear, I can't wear earbuds the simply hook into the ear. Those type simply fall out easily which sent me looking for an ear hook design. I tried a few with great disappointment until I found the Shokz OpenfitAir. The OpenfitAir is exceptionally comfortable! They are light, gentle on the ear, and do not occlude the ear canal. The transducer lightly sits on the ear leaving your ear open to your surroundings while pleasantly delivering sound. Speaking of which, is quite good at this price point! The sound quality is smooth, flat, and non-fatiguing. The default setting is not bass heavy, overly bright, or harsh in the mids. Unlike most earbuds that sound thin unless they are right up against your ear canal, the Shokz design delivers full sound setting comfortably over the ear. Of course you can change the tonal settings of the devices via the app, but right out of the box I find them quite surprising. The app also provides some basic customization of the touch controls (which I find a little hit or miss) but they are there as a convenience. The internal battery life is close to six hours, but the case also has an internal battery that allows you to give the ear buds a charge without the need for an external charger (very nice)! All in all, for what I would use a pair of wireless earbuds for, these perform very well with some added benefits. Bang for buck… I have found no better.

Review from Shokz
Helpful?65FX8LZX47EA16545610004
Sep 9, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Not recommended for phone usage

Pros: Great design. Comfortable to wear long periods. I can hear loud and clear. Battery life decent. Cons: No one can hear me! I told I sound far away or that I'm talking through a plastic bag. When you try to adjust the ear piece to see if its user error or if your hair is in the way, more than likely you will hang up on the person. I purchased these mainly bc I'm on the phone constantly for short periods. I I had the over ear Beats Pro but they kind of hurt my tiny ears. I want to be able to use them bc they're lightweight. Maybe my ears are just too small for them to work effectively.

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reply from Shokz

Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit Air. We also recommend resetting your Shokz. To reset: -Put both earbuds into the charging case. -Press and hold the touch area on both earbuds simultaneously for 15 seconds. -The orange light inside the case will flash for 5 seconds and then go out, which means the reset is finished. -The indicator light will then flash alternately orange and green, showing that the earbuds are ready to pair with a new device. If the issue persists following these steps, all Shokz come with a two-year warranty. Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!

Sep 6, 2026
Reviewer name: Anna M.
5 out of 5 stars
5 out of 5 stars review

Comfortable headphones for casual use and exercise

I've been exceptionally pleased with my Shokz. The Open Fit 2 are comfortable - I've worn them for hours at a time and my ears have not gotten sore. The over-ear piece keeps them stable when I'm working out or jogging, and I like that they're open-ear style so I can still hear my surroundings. The quality is great. Very happy with the purchase!

Review from Shokz
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Sep 7, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Disappointed

I tried the open run Pro twos and I do not like how they fit on my ears so I returned those. I figured I'd give you a chance and they fit great. Was not a fan of the control on the earpiece, but that's minuscule. The sound was great, except it kept changing the volume on its own. I had seen people complained about this, and I disabled the features both in my phone and on the app for this product. After a few minutes, it would do it all over again to the point where I could barely hear anything. So I returned them after a couple of days. I don't have this issue with my AirPods. I am replacing them because they're starting to not hold a charge and someone had told me about this brand and so far two strikes.

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reply from Shokz

Hi there- Shokz here! We greatly appreciate your feedback, and we're sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience. with your Shokz. Please reach out to our Customer Happiness Team if you have any questions. Thank you!

Aug 23, 2026
Reviewer name: Shopper One
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not noise canceling

Caller on the other lone could hear everything in the background. They were not noise canceling

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reply from Shokz

Hello- Shokz here! The OpenFit Air do not have active noise cancellation (ANC) to block outside sounds. They leave your ear canals open on purpose so you can hear traffic, people, and your surroundings while you listen to audio. They do feature dual microphones with AI noise reduction, but this only helps block background noise for the person on the other end of your phone calls—it does not quiet the world around you. If you decide these are not a good fit for you, we kindly ask that you reach out to Sam's Club Customer Service directly to learn of their return policy. Thank you!

Sep 9, 2026
Reviewer name: Whitney
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great quality for the price. Easy to use.

Review from walmart.com
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Aug 31, 2026
Reviewer name: Oef
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love them

Works great , will buy again

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Mar 9, 2026
Reviewer name: Jim
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Would not buy again

They look great and are made good but the sound on these are as bad as the earbuds you get on the airlines.

Review from walmart.com
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reply from Shokz

Hi there- Shokz here! We're sorry to hear this has been your experience. To improve sound quality and volume on your Shokz OpenFit Air, please ensure a snug, proper fit by rotating the earbud so the speaker rests closer to your ear canal. Utilize the Shokz App to select specialized EQ modes (e.g., Bass Boost, Vocal) and adjust volume via the on-earbud touch controls. There is also a phone setting that may resolve any low volume issues. Turn Off Volume Limit Settings For iPhone: Go to Settings > Sounds & Haptics > Headphone Safety, switch off the Reduce Loud Audio feature. For Samsung: Go to Settings > Sounds and Vibration > Volume, click More, and turn off Media Volume Limit. For other Android phones: Go to the Bluetooth Settings on the phone, find the headphones and make sure that the Absolute Volume feature is switched on for them. Please reach out to our Customer Happiness Team if you have any other questions, or reach out to Walmart directly to learn of their return policy if you decide these are not a good fit for you. Thank you!

Jun 8, 2026
Reviewer name: Tom
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

good sound, not user friendly charging.

comes with chord that has C on both ends. Only way I have to charge is my laptop. not user friendly. will be returning.

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Feb 14, 2026
Reviewer name: Connie
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

These are heavier than my previous pair and the quality is just not the same. When calls come in, they disconnect from my phone.

Review from walmart.com
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