I was only in town for a few days to work on a rental - did an instore pickup of this shelving unit to pick up with other things while I had a truck to use. After getting it home three of the shelves were split in the middle. I first went to the website and chat tht the interior paper said to go to with any problems - the chat person said they couldn't help and to call a 800 number - which I did. That person then proceeded to tell me I had to bring back the entire item ( mostly assembled at this point and now without a truck to use to bring it back) in order for her to be able to help me at all. When I explained how that would not be possible and had pictures to show all the damage and requested the broken 3 shelves be shipped to my address she said that was not possible. She offered a $20 gift certificate for the hassle but refused to refund the items without me physically finding a way to bring it back to the store and would not ship the broken pieces to me. AWFUL SERVICE.

I bought four sets of these shelves and every box had multiple bars that were painted poorly with the outer coating. The paint ran and was too thick were the bars were suppose to snap into the frame. After closer inspection, I realized this mistake in production. I tried to scrape some of this coating off, but it took a long time and was dangerous working with a knife. These would be great if this problem is corrected...

Best Shelves Ever!!

Good purchase

These shelves are extremely wobbly, and flimsy. it took forever to put them together. I've never had shelves so hard to put together before. I was missing one of the plastic inserts for between the section so hopefully I don't have an issue with that. I still haven't gotten the top shelf on yet because every time I try to do it it just slips out of the holes that you put the brace into. I tried to move it and the whole thing just rocks side to side. if this wasn't so heavy for me to take back to the store I would have taken it back to the store. it definitely was not worth the money. I did so much research on shelving, and these got good reviews, but then I see that some people now are saying that the quality has changed on them. very, very disappointed.

The quality of this product was great when it was badged as from members mark. Now they are selling it branded as armadillo. The armadillo branded shelves (still listed online as members mark) are very weak. Winorder to get the crossbars setproperly you have to hit it with a rubber mallet. But the metal bars in the armadillo branded shelves are too weak and bend when you hit it with the force required to have them set properly so the shelf can be installed.

We purchased this unit to match the 3 we had purchased from Sam's 6 months ago. The unit - same product number as the others - was a different color (originals were dark silver, this one is black) and the bracing piece that ensures support/connection between the bottom and top upright posts was changed from a 6 inch metal insert to a barely 1 inch plastic retainer. Decent put together, but not nearly as sturdy as the original design. We have to be careful of what we put on the upper shelves of this unit due to this - but, hey, easy to differentiate, as it's a distinctly different color.

I can't believe this thing is as highly reviewed as it is; fake reviews? I echo many of the same 1 star reviews on here. The beams are ridiculously thin; every single front, back and cross beam has to be beat in; only 1 in 6 fit the first time, so beams are bent. The rivets are thick and interfere with the shelf laying flat, so half of those have to be wedged in with a screwdriver. Wife is using for clothes, yarn. That is about all I would trust it for. More useful for firewood and scrap metal than storing anything in the garage. Told my wife if she tired of using it, or we moved; I'm selling them or throwing them out. Not putting these things together again. I have at least three other metal shelf designs for reference, that I've moved multiple times, with no issues.

These shelves are just, downright, terrible. The design is poorly thought out. It's a nightmare to assembly by yourself and you inevitably bend a number of the rivets and bars having to hammer them (which it recommends) into place. the material is not nearly as strong as you might think (hence the bending from a rubber mallet.) The vertical posts consists of two posts per corner and the method of connecting them leaves one wondering when they're going to collapse. Go to Home Depot, buy the equivalent heavy duty plastic ones. Still plenty of load bearing capacaity, much easier to assemble, and much easier to disassemble if you ever move or want to rearrange shelves. These, i'll definitely be leaving behind when I move next year.

Falls apart easily….shipped with no cushioning so pieces are scratched and bent, so it made it a nightmare to assemble. I looked at assembly and review videos online and realized that several metal stabilizing pieces have been replaced with cheap plastic ones that make the unit very wobbly. Shame on Sams Club for selling this when it is so cheaply made.