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Sams Club
Customer reviews for Member's Mark 5 Tier Storage Shelf, 48" W x 24" D x 72" H for
Member's Mark 5 Tier Storage Shelf, 48" W x 24" D x 72" H
4.5 out of 5 stars
stars4,377 ratings2,036 reviews
  1. 5 stars78% (3,414)
  2. 4 stars10% (428)
  3. 3 stars4% (188)
  4. 2 stars3% (126)
  5. 1 star5% (221)

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Showing 51-60 of 2,036 reviews
Jul 4, 2021
Tina
5 out of 5 stars review

Verified Purchase

Great buy

Great buy. Went together easily and stores a lot of stuff

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Sep 9, 2024
William
5 out of 5 stars review

Verified Purchase

Very strong

Really nice and very well built

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Dec 3, 2019
Cookies
5 out of 5 stars review

Verified Purchase

Easy to put together

I am so very pleased with this storage rack. It came very well packaged, nothing was dented or scratched. It looks great in my garage.

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Feb 9, 2021
Stacey
4 out of 5 stars review

Verified Purchase

Would’ve been five stars

Would have been five but three of my shelf boards were cracked. Worried about weight causing it to break completely. Will call and see if shelves can be replaced.

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Dec 1, 2018
Emily
5 out of 5 stars review

Verified Purchase

Heavy duty. Great size.

I was waiting for these to go on sale and they finally did. I ordered 3 for my shed. They are very sturdy and hold storage tubs quite nicely. It is a 2 person job to hold pieces while you assemble. I am very happy with my purchase.

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Oct 2, 2023
Ivan
1 out of 5 stars review

Come on Sams quality is dropping

I have purchased 9 of these units so far. They have been an excellent way for shelving and organizing except for my last one I purchased a few days ago. The clips to attach the upper rails for the top half of the unit changed and not for the better. I did not trust the new clip compared to the old one. Luckily I had a set of clips laying around from a previous purchase. The metal to slot the rails for the shelves are of a flimsier metal than before also. Bend very easy and harder to align compared to the older ones. These have gone way up in price and to have quality like this is unacceptable.

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Dec 30, 2023
DJames Indy
1 out of 5 stars review

Second Purchase - OOPS

Just purchased 5 more on these. Regrettably there has been a HUGE change in quality. We just moved into our new home where I brought 7 of these shelving units that I purchased about 5 years ago with me that I disassembled and then reassembled in my new basement. Still extremely happy with the older units. Except of a slight color change, the 'appearance' of the new and older units is identical. But the quality is NOT close. I put all 7 of the older units i brought with me together in a little over an hour. This included putting then in place, moving them, pushing them around and lining them up. I then started assembling the new units. The first unit took me over 45 minutes to put together. The assembly process and construction is the same, but the quality of the steel, thickness of each piece is not the same. The new units are thinner, manufacturing quality is at best VERY poor. i ended up having to bend the metal pieces over and over trying to get them to fit. I am an engineer, and very mechanically inclinded, and 190 pounds. qualified and quite capable, but i struggled. A few examples: The four corner supports are two 36" pieces you put together to form your 6' corners. The older version was the same except the piece used to fit between the two for the older was a substantial piece of angled steel about 5" long and when the two 36" where assemble with this piece the 6' corner would be easy to work with and not come apart. The newer units, instead of this piece of steel to assemble the two pieces, us a piece of plastic that is all of about a half inch. So cheap, and assembling the legs, this does not hold them together allowing you to move it around assembling the rest of the unit's pieces. When i FINALLY got one put tother, took a deep breath and went to move it into place, only a 6-8" move, the unit came apart at this joint falling apart with the upper half landing on the floor. Another example: the rivets or small 'buttons' that 'fit' into the corner pieces should fit easily into the holes, then snap down. This was so much work and so frustrating, over half the units shelf rails would not slide all the way down and some i could not get to go in at all without tools and countless working of the pieces pounding wiggling into place. With the poor construction, IF I were to want to change on of the shelves location, the height of one of the selves, taking it apart and putting it at a different elevation was next to impossible because beating the shelves apart because they fit so forcibly together caused the whole unit to come apart in where you did not want it to. I wanted all my shelves new and older to match. i was excited to find i could still get these units so they all looked the same. My wife would not have put up with this and would have returned these units. I managed thru it. I do not plan to move again, but if i do, these newer units will stay here.

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Jul 10, 2023
SLO33
2 out of 5 stars review

Poor Quality Shelving and Packaging

Quality not as good as the shelving I purchased 4-5 years ago. In addition, the first order arrived with damaged shelves. The replacement order also arrived with damaged shelves. Unless Sam's improves packaging (or improves quality of shelving), this will continue to be a problem. I was satisfied with the original shelving; would not recommend this newer version. See attached pictures.

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May 3, 2023
nothappy
1 out of 5 stars review

BROKEN OUT OF BOX - NOT BACKING UP THEIR PRODUCT

I was only in town for a few days to work on a rental - did an instore pickup of this shelving unit to pick up with other things while I had a truck to use. After getting it home three of the shelves were split in the middle. I first went to the website and chat tht the interior paper said to go to with any problems - the chat person said they couldn't help and to call a 800 number - which I did. That person then proceeded to tell me I had to bring back the entire item ( mostly assembled at this point and now without a truck to use to bring it back) in order for her to be able to help me at all. When I explained how that would not be possible and had pictures to show all the damage and requested the broken 3 shelves be shipped to my address she said that was not possible. She offered a $20 gift certificate for the hassle but refused to refund the items without me physically finding a way to bring it back to the store and would not ship the broken pieces to me. AWFUL SERVICE.

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Sep 12, 2023
Jasen
1 out of 5 stars review

Sturdy, BUT the 2023 version is junk

Classic bait and switch. The new version is black metal with plastic joining pieces if you want to utilize the full 72" height shelf. The original gray shelf had sturdy metal joiners that pushed deep into the outer supports. The new joiners are short plastic nubs that require a shelf to be installed at the midway point. You now have less control on your shelf height choices since it requires a shelf in the middle to hold the top and bottom together. Appears to be a POOR way to save a dollar on the cost.

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