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Customer reviews for Shokz OpenFit Air Open-Ear True Wireless Earbuds for
Shokz OpenFit Air Open-Ear True Wireless Earbuds
4.1 out of 5 stars
stars
707 ratings487 reviews
  1. 5 stars60% (421)
  2. 4 stars16% (110)
  3. 3 stars13% (89)
  4. 2 stars5% (32)
  5. 1 star8% (55)

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Showing 31-40 of 487 reviews
Jun 8, 2026
Tom
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

good sound, not user friendly charging.

comes with chord that has C on both ends. Only way I have to charge is my laptop. not user friendly. will be returning.

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Jun 15, 2026
DentonTx
3 out of 5 stars
3 out of 5 stars review

I am only keeping these for a specific purpose

These are not the greatest headphones. The pro and the reason I will keep them and not return them is being able to hear the outside world while I use them mainly for excercising outdoors. I can listen to musice, podcast etc and still hear everything around me. However, the cons are they are difficult almost impossible for calls (people cannot hear me well) The features to pause a call or turn up volume do not work well at all. I have been using them for about 2 weeks. They are not functional for most tasks I have tried to navigate. But again I do like that when I am excercising or listening to thing while alone in the house I can hear other stuff going on. I have 3 other sets of different brands of headphones that function very well for calls etc but i will keep these for specific purposes.

Helpful?65FX8LZX47EA16462566136
reply from Shokz

Hi there- Shokz here! We're sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app. We then ask that you reset your Shokz. To reset: Place both earbuds in the charging case. 2. Press and hold the touch area of both earbuds simultaneously with two fingers for 15 seconds. The indicator will flash orange for five seconds before turning off, indicating that the reset is complete. The touch controls are customizable via the Shokz app. Please reach out to our Customer Happiness Team if you have any questions. Thank you!

Jun 24, 2026
Joanne
1 out of 5 stars
1 out of 5 stars review

Junk! Never worked!

I bought these several months ago and have tried my hardest to make them work because if they did work, they would be fantastic as the fit is comfortable it doesn't pull my hair and I am on the phone all day. However, they suck! They've never worked Wright can't wear both at the same time because she can't get both of them to work at the same time for starters. Get yourself a simple earpiece would work way better than these. You can't answer the phone. You have to pick up your phone to answer the phone. You can't do anything correct and then my hair kept hitting them and turning them off and on and off and on not to mention the battery might last you three hours. Piece of crap! Extremely disappointed !

Helpful?65FX8LZX47EA16462566136
reply from Shokz

Hello - We're very sorry to hear this has been your experience. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! If you'd like to return these, we kindly ask that you reach out to Sam's Club Customer Service directly to learn of their return policy. Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!

Jul 6, 2026
anonymous
1 out of 5 stars
1 out of 5 stars review

Won't Pair

Paired with iPhone after purchasing just to see how they sounded. They were okay. I was planning to pair them with a radio so could still have conversation while monitoring cross talk. Was NEVER able to pair Shokz with any device again. Will be returning item

Helpful?65FX8LZX47EA16462566136
reply from Shokz

Hello -Shokz here! We're sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. All Shokz come with a 2-year warranty, as well as a 45-day return window. Please reach out to us if you need further assistance. Thank you!

Jun 11, 2026
Nina T.
2 out of 5 stars
2 out of 5 stars review

Don't fit my ears

I was SO excited for these, and I went on my first run and between having smaller ears and wearing glasses, these wouldn't settle into place. And then every time I would adjust them, I would accidentally be pausing my music. I gave them two tries and had zero luck.

Review from Shokz
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Jun 17, 2026
Briana D.
5 out of 5 stars
5 out of 5 stars review

Shokz for the Girls

I didn't know how unsafe I was being running with headphones that make me unaware of my surrounding. When I started training for my first marathon I realized that these runs are going to get longer and I need to be aware of my surroundings. I'm so happy that I've invested in a pair. As a woman safety is very important and needed.

Review from Shokz
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Jun 12, 2026
PrincessCrabbyPants
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Super Ear Buds

Best Ear Bud Company Ever

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Jun 27, 2026
JEarl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good job Sam's Club

Bought for my wife and she absolutely loves them.

Helpful?65FX8LZX47EA16462566136
Jun 24, 2026
Vince
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Short Life

The battery life is too short

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reply from Shokz

Hello -Shokz here! We're sorry to hear your Shokz are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns green.* Thank you!

Feb 14, 2026
Connie
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

These are heavier than my previous pair and the quality is just not the same. When calls come in, they disconnect from my phone.

Review from walmart.com
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