We're sorry to hear that this has been your experience, as our Gain laundry detergent bottles do go through strict quality checks to ensure that they reach you in the best possible condition. We'd be happy to learn more and see how we can best assist further. When you're able, please give us a call at (800) 888-4246.

Thanks, Chey, for being a Gain + Oxi Liquid Laundry Detergent with Original scent consumer. We're sorry to learn that you're not happy with the fragrance of your current bottle. Because your nose knows what fragrances you want and love, and we’re confused about the change you’re mentioned. This version of Gain was introduced to our Club Store vendors in June, 2024, and hasn’t been changed since that time. We'd be happy to talk further with you about this bottle, just in case something was missed in our many product checks. Call us any Monday-Friday, from 9 AM to 6 PM, EST. We're also available Saturdays-Sundays from 9 AM to 5:30 PM, EST. Our number is 1 (800) 888-4246.