We appreciate you taking the time to share your feedback with us, Joseph! Our products go through strict quality testing to ensure the best results when used as directed, so we're sorry that you're unhappy with your purchase, and we're grateful that you took the time to share your thoughts. It may be helpful to know that the number of loads listed our detergent labels is determined per washing a medium load using the Bar 1 level on the dosing cap. Your satisfaction is important to us, and we'd like to learn more about your experience to be able to assist you further with this. Please give us a call at (800) 888-4246, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!