We are really sorry to hear you had this experience with our Gain + Oxi Liquid Laundry Detergent, Original. It must upsetting that the product came in liquid. We appreciate you providing us with this feedback, but this is definitely not the type of experience we want you to go through. A lot of research goes into our bottle design and we strive to get the best quality for our consumers. We know that at times, there can be some occasional damage to our bottles during shipping. Our bottles are designed to withstand a certain amount of wear and tear. Even so, plastic packaging may become damaged or break if it is dropped, especially if it lands on a seam or corner. We will make sure we share what’s happening so that we can continue to improve our designs. Please feel free to contact us at (800) 888-4246 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Gain.

Regarding product availability, please get in touch with the retailer directly when you're able, as they'd be the best equipped to assist with this. You can give them a call at 1-888-746-7726.