We are absolutely thrilled that our Gain + Oxi Liquid Laundry Detergent, Original scent, evokes such wonderful feelings of "success and happiness" for you! Hearing that it smells like goodness truly captures the fresh experience we aim to provide with every wash. Thank you for sharing your delightful feedback!

Thank you for sharing your feedback regarding Gain + Oxi Liquid Laundry Detergent Original. We are truly sorry to hear that a product you usually find great has become too waxy. This is certainly not the consistency or quality we intend for our products, and we understand your disappointment. We take concerns about product consistency and quality very seriously. We would like to investigate this further and assist you directly. Please contact us at 1-(800) 888-4246 so we can gather more details and help resolve this issue for you.

Hello Alvin. Thank you for your fantastic review! The Gain team is so happy to hear you love our product.<br />It&#39;s wonderful to know that you&#39;re enjoying both the amazing scent and the powerful cleaning power we strive for. Making laundry feel (and smell) great is our top priority, and your feedback is music to our ears!<br />We appreciate you taking the time to share your experience with us.

We are really sorry to hear you had this experience with our Gain &#43; Oxi Liquid Laundry Detergent, Original. It must upsetting that the product came in liquid. We appreciate you providing us with this feedback, but this is definitely not the type of experience we want you to go through. A lot of research goes into our bottle design and we strive to get the best quality for our consumers. We know that at times, there can be some occasional damage to our bottles during shipping. Our bottles are designed to withstand a certain amount of wear and tear. Even so, plastic packaging may become damaged or break if it is dropped, especially if it lands on a seam or corner. We will make sure we share what’s happening so that we can continue to improve our designs. Please feel free to contact us at (800) 888-4246 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Gain.