We appreciate your great rating and recommendation, Pam!

We are sorry to learn about your experience, Stefani. We have some important tips for you to care the aluminum cookware set. 1) Always use on low to medium heat. 2) Always cool down to room temperature before washing. 3) Avoid sudden temperature change (Thermal Shock) on the cookwares and lids. 4) Avoid sharp adjectives touch on the cookware surface. 5) Please use cookware protector when stacking. 6) Be careful when move each cookware and avoid accidently damaging it. If you are still unhappy with the set you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.