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Member ratings & reviews for
August WiFi SmartLock plus Keypad - Silver
3.9 out of 5 stars
stars168 ratings168 reviews
  1. 5 stars55% (92)
  2. 4 stars17% (29)
  3. 3 stars8% (13)
  4. 2 stars8% (13)
  5. 1 star13% (21)
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Showing 51-60 of 168 reviews
Dec 8, 2020
AJ2101
2 out of 5 stars review

Verified Purchase

Too good to be true

In theory it's great, however it's not as functional as advertise. I have decided to use the keypad (it's faster) the auto unlock feature is awesome when it works... Battery life is very poor for a household that has heavy traffic 3 kids 4 adults' always in and out..

Review from august.com
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Aug 14, 2020
AnatoliY
3 out of 5 stars review

Verified Purchase

The lock and keypad are solid

I am very happy with the lock and keypad. They were easy to install and both work well. Unfortunately I can't say the same for the doorbell and it's camera. I'm disappointed with the doorbell's performance. The camera is very slow to react when I want to see interact with someone at the door. Often, I can't even get a live feed. I can't watch a recording unless I download it first. I'm VERY disappointed that there's no HomeKit integration with the doorbell. I'd recommend the lock and keypad and hopeful that August will sort out the doorbell.

Review from august.com
Helpful?6QIUWWJTYIXY16441054491
Dec 26, 2020
Van17
4 out of 5 stars review

Verified Purchase

Convenient smart lock

The wifi smart lock was simple to installed on my existing deadbolt. However, app and software on Android OS was frustrating! I had to use the wife's iPhone to finish the set up as the app on iOS was much more intuitive and smoother in every aspect. Everything was fine now, even on my Android phone. No problem with the lock or the keypad yet.

Review from august.com
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Jul 17, 2022
Brenda
5 out of 5 stars review

Verified Purchase

Nice Combination

I thought the keypad might be useful, but the ability to lock the door as you leave with the August symbol on the keypad is excellent. The lock itself is much smaller than my old August. I love the built-in wifi and being able to eliminate the Connect.

Review from august.com
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Aug 15, 2020
Tmorillion
2 out of 5 stars review

Verified Purchase

Connection issues

I bought this a few weeks ago and each day I have the lock connect and disconnect from wifi at least 5-10 times per day. Why can't it stay connected??? No problem, it still works when I need it too. Well, sometimes. I set it up to work with HomeKit and that worked the first day but since then it always says it's unable to communicate. I even reset the device and set it up again with no luck. So now I can't use it with iOS except through the August app. Which works, but only when the actual lock is connected to wifi. My batteries are also “critically low” after owning the device for about a month. Not really impressed with that. I also bought the keypad and that worked for a few days and then kept saying my code was incorrect. So I opened the app to check and nope, I was typing in the correct code, it just wasn't unlocking the door. So I did the reset and it works intermittently. I still have to carry my keys because I can't trust that the device will unlock with my phone or keypad. And that's really unfortunate because this device was supposed to make my life easier.

Review from august.com
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Jun 30, 2020
Ben.
5 out of 5 stars review

Verified Purchase

Best version of a great system

I owned the previous version of the smart lock and really enjoyed the convenience of not have to use a physical key. The old one sometimes had connection issues with the bridge(could've been my WiFi and location within my house). The new lock doesn't need the bridge and has a much stronger connect. Reacts very fast to me getting home and unlocking automatically and it is in a much smaller form factor. I will add that because it's so much smaller, when you remove your old lock and replace it with the new smart lock it might not cover up any paint imperfections from the old lock. I can see a different color paint square around my round lock. Not a big deal for me still love it. Highly recommend the new lock!

Review from august.com
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May 24, 2023
Kiimmee
4 out of 5 stars review

Verified Purchase

Great

This is my second August lock but this time wifi instead of the separate bridge (which was very problematic). I love the product. It's much less bulky than the original so it looks good and is incredibly quiet but it isn't as responsive as the original to Auto Unlock which is frustrating to have to wait or in the end punch in the code for the geofence or Wi-Fi to realize I'm there.

Review from august.com
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Jun 24, 2020
Dpoverby
3 out of 5 stars review

Verified Purchase

Motor not as strong as previous versions.

The smaller size has great appeal but the flaw comes out in the motors strength. The previous version we had was able to successfully lock the door each time it was activated. The new version suffers from a lot of unsuccessful locks to where you need to go the the door and complete the locking process. If your bolt is not lined up perfectly with the door jamb you may suffer the same disappointment.

Review from august.com
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Oct 29, 2022
Techie
4 out of 5 stars review

Verified Purchase

Connection is better than I expected

I was really worried about the connection issues but my bluetooth connection works pretty fast and it has unlocked everytime I come back "home." Setup was a pain because I had to order new screws and the instructions don't seem to expect problems with installation. I chose black because I was worried about the silver clashing with the existing gold brass fixtures and it looks pretty good. It is hard to see if the door is locked though in either color scheme because there is just a silver tab that marks that on the dial (and the little notch in the design too). I would prefer more of an indicator visually. The app UI is a little bit too simple because after you tap the button to lock I get worried I might accidentally retap it to unlock as it is very sensitive to taps. A feature I need right now is only to get notifications when I'm not the person opening or closing the door. You can't really easily do this. It also doesn't know if I'm the one manually locking or unlocking the door even though my phone is in range. Another option would be to have it do notifications when I'm away. I would prefer the design have more of a ridge or bar to indicate the lock and unlock state visually. More color schemes would be nice like a bronze or brass. The keypad acts as my manual touch to close and open so I can get the Level lock like feature even without the phone on me. I wish there was a touch screen keypad or a little more discreet remote control form so that its not obvious on my door its a keypad.

Review from august.com
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Nov 16, 2020
Jim8871
4 out of 5 stars review

Verified Purchase

Cool device

This was very easy to install. August has done a great job keeping it simple and providing features that help make the install very easy. Our only hiccup was when the firmware update kicked in connecting through my Samsung S9 (Android) phone, it kept hanging up. We reset everything and my wife connected with her iPhone and everything worked fine. We love it. We also installed the keypad, which is a nice feature for contractors, family members, etc coming in and out of our house.

Review from august.com
Helpful?6QIUWWJTYIXY16441054491