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Customer reviews for ZINUS Night Therapy Quick Assembly Smart Box Spring for
ZINUS Night Therapy Quick Assembly Smart Box Spring
4.3 out of 5 stars
stars1,272 ratings761 reviews
  1. 5 stars70% (894)
  2. 4 stars13% (161)
  3. 3 stars6% (70)
  4. 2 stars3% (40)
  5. 1 star8% (107)

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Showing 61-70 of 761 reviews
Mar 17, 2020
Unhappy
1 out of 5 stars review

Verified Purchase

Worst customer service ever

This is the worst customer service I have ever had first they send the wrong parts so you can’t put it together then they won’t order the parts over the phone you have to do everything through email than it takes forever for the replacement to come never order from them again

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Apr 21, 2024
GApeach
4 out of 5 stars review

Verified Purchase

Metal boxspring

I found this metal boxspring after becoming aware that the price of wood prevented me from making a boxspring from wood. I found this metal one but I thought it was the "click..click!"model. It is easy to assemble. The cover makes it look like the old box springs. Very sturdy. I placed it on a bed frame. I could of used a five inch since I had the bed frame and a pillow top mattress. Quest have found the bed quite comfortable. I highly recommend this product. Portable to take with you if you move. Necessary tools are supplied if you don't have any.

Review from walmart.com
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May 4, 2018
Joeforsamsclub
4 out of 5 stars review

Verified Purchase

Comfortable!

We ordered this "box spring". BTW there's no spring in it. Very comfortable, I only gave 4 stars because "some assembly required". It took a few hours and the mat is directional, but it's definitely worth it, more comfortable than any other box spring I've ever had. The best part is you don't feel any spring compression. We have a king mattress and box spring and are very satisfied with the products.

Helpful?7880EF0FVZC316431417634
Jan 11, 2019
TopDad
5 out of 5 stars review

Verified Purchase

Excellent in many ways

Best box spring I ever purchased. Totally fooled me with the box it came in. Easy assembly and good directions. Quality in every part. Sturdy and well made, cover fits perfectly and easy to cover. Extremely well made. Would definitely recommend.

Helpful?7880EF0FVZC316431417634
Nov 14, 2018
Wyobull
5 out of 5 stars review

Verified Purchase

Works great

When it showed up in it's long skinny box I wondered what the heck am I going to do with this. I opened the box and started putting it together.it was straight forward simple and took no time at all very sturdy and will out last a wood box spring with not much difference in weight. Highly recommend.

Helpful?7880EF0FVZC316431417634
reply from BetterZZZZ

Thank you for sharing this feedback!

Jun 20, 2019
wboehmer
5 out of 5 stars review

Verified Purchase

The best feature is that you assemble it

Bought this thinking it was a conventional box springs because of the product photo. Was surprised when it arrived in a relatively small carton because the design requires user-assembly. This solved my biggest issue: How would I get it upstairs via my narrow staircase? Assembly of the steel frame was straightforward with all components numbered and all fasteners supplied. Even spare fasteners and all necessary tools were supplied. With its zip-on fabric cover, this product looks and functions just like a conventional box springs. I am a fan of Zinus!

Helpful?7880EF0FVZC316431417634
Jul 25, 2017
Conflicted
3 out of 5 stars review

Verified Purchase

Mixed Review

Good product for tight spaces or up steps, because you assemble the frame of the "box". The feel is sort of different. Firmer where the bars are and mattress sinks down a bit more where there isn't something solid. Perhaps this is better used with thick mattresses. Our's are very good quality bunk bed mattresses that wr converted to twim beds.

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Jul 12, 2023
isabella
3 out of 5 stars review

Verified Purchase

Lack of stability

Instead of a full zip up cover it has a fitted sheet. The bottom snaps for the middle section of the frame easily comes off. The snap covers for the poles also come off and had too keep snapping in place before full assembly. I was nice in my rating because it's first week sleeping on it.

Review from walmart.com
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Nov 3, 2019
Luis27Ramos
5 out of 5 stars review

Verified Purchase

Buy Buy Buy Buy Buy Buy!

They are firm, soft and super mega comfortable! They are truly really amazing! So easy to move around at the time to place them in the desired bedroom when they still vacuumed packed and also so easy to unpack them! Do not hesitate to purchase them! I have bought 5 of them! I do recommend them!

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May 16, 2019
GOD1ST
3 out of 5 stars review

Verified Purchase

MY OLDEST DAUGHTER BOUGHT THIS ITEM AND WHEN WE TOOK IT OUT THE BOX WE WAD INSTANTLY CONFUSED AND THIBKING "WHAT HAVE WE GOT OURSELVES INTO"..SCANNED THE INSTRUCTIONS AND M7MBLED A FRW CHOICE WORDS AS WE SAT THERE CONFUSED.I THEN DECIEDED TO READ THE INSTRUCTIONS AND PUT EM INTO PLAY THEN WE LAUGHED AT OURSELVES AS TO HOW EASY IT WAS TO PUT TOGETHER AND ARE AMAZED AS TO HOW STURDY IT IS.

Helpful?7880EF0FVZC316431417634