I came in to get a mug put in my tire. There was a nail in the flat portion of the tread. They informed me that side wall was worn and thought that I should have seen that. They refused to repair the nail and I had to purchase a new tire……I felt like they took advantage of me! I could have gone to Tire Kingdom and they would have put a plug in. The side wall issue had no bearing on the tire……

An “egg” developed in the sidewall of one of the tires that I had purchased from SAMS and I needed a replacement fast. I received no compensation from my road hazard coverage but I was pleased that I was able to get a new tire mounted within a couple of hours so I could avoid driving on the spare. My biggest problem with SAMS tire department is sometimes it is NOT possible to make an appointment to have necessary work performed.

I ordered the wrong size tire but the man at the desk helped me change to this brand. I am happy with the purchase so far.

Very pleased with this purchase so far. They are very good to deal with and very pleasant and helpful also.

While impressed with the quality of the tire, the fact that a nail close to the edge is not repairable makes for less than satisfactory.

was able to get in around my travel plans super helpful. price was best in the Evansville area THANKS

I was quoted the wrong size tire. When I came in for the installation I was told at that time. I had purchased my previous tires at Sam's with no problem. So I had to pay an additional amount for my tires.

I can really feel the difference with these tires.. smoother and a little quieter than my old. Awesome service at the specific location I had them installed at.

I appreciated Michael's knowledge and pleasant attitude with me during the purchase. Always respectful and polite. Dropped car off for my appointment and it was finished when I was told it would be.

This actually was a no-charged replacement tire for one that was damaged & not repairable. I only had to pay a small fee for labor. I am very pleased with the coverage Sam's provides when tires are purchased from them.